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still not working

#1 User is offline   i-paid-89-for-this 

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Posted 09 January 2007 - 06:53 PM

I've paid, downloaded, and installed the software. I have got Tivo Transfer running, and it seems to have found my tivo, now I click on my tivo's name and wait to see a list of my shows, I wait, wait, wait, wait and what do I get: NOTHING!

What's going on? I am starting to consider getting a refund. This is not worth $89!

tivo mac'r
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#2 User is offline   Wing.cc 

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Posted 16 January 2007 - 02:36 PM

Check the following post and it may help:

http://forums.support.roxio.com/index.php?...amp;#entry86219
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#3 User is offline   Scott Kidder 

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Posted 17 January 2007 - 06:31 PM

View Posti-paid-89-for-this, on Jan 9 2007, 06:53 PM, said:

I've paid, downloaded, and installed the software. I have got Tivo Transfer running, and it seems to have found my tivo, now I click on my tivo's name and wait to see a list of my shows, I wait, wait, wait, wait and what do I get: NOTHING!


I have the same problem. The busy-wheel spins for about 2 seconds until stopping, but no program listings are shown. I've even tried with a bogus Media Access Key (MAK) and noticed that the program was busy for much longer (+10 seconds). Unfortunately, it's not possible to look at the network traffic between my Mac and the Tivo because the HTTP (SSL) is used for communication.

I've taken a screen-shot of my program and posted it here:
http://flickr.com/ph...61137034&size=o

And, yes, I do have videos stored on the Tivo. I am really amazed that this program doesn't work. There are several other open-source programs available that can transfer Tivos without any issues.

--Scott
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#4 User is offline   dwbowers 

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Posted 17 January 2007 - 06:41 PM

I have been in the same boat now for nearly a week and have tried everything I can think of to get Transfer to see my Tivo files. I have been using the freeware 'Tivo Decode' to move my files to my Mac and it works great, so this is not a network problem as such. Others that have the exact same set up that I have (PowerMac Dual 2.0 G5, Series 2 DT Tivo and ethernet through a Linksys router) have reported that they have had no difficulties at all. I got a response from Roxio online tech support initially and they suggested a few things to try which did not solve the problem. I have still not heard back from them - 4 days now and waiting.

This post has been edited by dwbowers: 17 January 2007 - 06:52 PM

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#5 User is offline   patatrox 

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Posted 22 January 2007 - 03:40 PM

View Postdwbowers, on Jan 17 2007, 10:41 PM, said:

I have been in the same boat now for nearly a week and have tried everything I can think of to get Transfer to see my Tivo files. I have been using the freeware 'Tivo Decode' to move my files to my Mac and it works great, so this is not a network problem as such. Others that have the exact same set up that I have (PowerMac Dual 2.0 G5, Series 2 DT Tivo and ethernet through a Linksys router) have reported that they have had no difficulties at all. I got a response from Roxio online tech support initially and they suggested a few things to try which did not solve the problem. I have still not heard back from them - 4 days now and waiting.


Send me a PM with your contact information (name, phone, e-mail, availability) please and I'll contact you to troubleshoot this.

Thanks
- patatrox

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