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My DVD - Sense Code Question !?!
Started by
magnum0766
, Jan 10 2007 02:36 AM
2 replies to this topic
#1
magnum0766
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Posted 10 January 2007 - 02:36 AM
Does ANYONE out there know what the following error message means: "Device Error - Sense Code (4 08 00) Logical Unit Communication Failure - General 2130970624". Product is the My DVD installed on a brand-new Dell Dimension E521 desktop w/ Windows XP Media edition. Emailed support days ago, and got no response, and can't find any help on their website about this. Anyone...? Bueller...? Bueller...???
#2
Larry
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Posted 10 January 2007 - 05:23 AM
magnum0766, on Jan 10 2007, 04:36 AM, said:
Does ANYONE out there know what the following error message means: "Device Error - Sense Code (4 08 00) Logical Unit Communication Failure - General 2130970624". Product is the My DVD installed on a brand-new Dell Dimension E521 desktop w/ Windows XP Media edition. Emailed support days ago, and got no response, and can't find any help on their website about this. Anyone...? Bueller...? Bueller...???
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#3
Kevin J
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Posted 11 January 2007 - 09:27 AM
This is a burning related issue.
The issue could be mechanical or a matter of simply updating your firmware for the drive. A link to how to update your firmware is below. If you update your firmware to the latest and you're still experiencing problems, your drive may have a mechanical failure. If you can burn in other applications but not Sonic applications, then it's probably not a mechanical failure. The PX Engine update has also been known to fix this error, but usually you just have to update your firmware. In some cases, if your filenames are long these errors can be pulled. The path of the files is included in the filename length so if the file is buried this could come up since the maximum filename length is 110 characters.
Update PX Engine:
http://docs.sonic.co...ine2_08_40d.exe
Update your Firmware:
http://patches.sonic...fo_firmware.htm
The issue could be mechanical or a matter of simply updating your firmware for the drive. A link to how to update your firmware is below. If you update your firmware to the latest and you're still experiencing problems, your drive may have a mechanical failure. If you can burn in other applications but not Sonic applications, then it's probably not a mechanical failure. The PX Engine update has also been known to fix this error, but usually you just have to update your firmware. In some cases, if your filenames are long these errors can be pulled. The path of the files is included in the filename length so if the file is buried this could come up since the maximum filename length is 110 characters.
Update PX Engine:
http://docs.sonic.co...ine2_08_40d.exe
Update your Firmware:
http://patches.sonic...fo_firmware.htm
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