8 replies to this topic

[elle]

well this is turning into a nightmare. I did the software rendering...got a disc out (had a different error..which I still might have but I can't get to that point now)  Now today...I imported a new movie....went to edit it..and now I"m getting a 80004003 error.

.\IPEBase.cpp (3702) *** Error NULL = pDrawp

After I got this error...I saw the post about a new Direct X so I installed that...it didn't change a thing

however.  All drivers are up to date.

Are all these problems in version 8? cause I found that disc today....

[ogdens]

elle, on Jan 10 2007, 03:54 PM, said:

well this is turning into a nightmare. I did the software rendering...got a disc out (had a different error..which I still might have but I can't get to that point now)  Now today...I imported a new movie....went to edit it..and now I"m getting a 80004003 error.

.\IPEBase.cpp (3702) *** Error NULL = pDrawp

After I got this error...I saw the post about a new Direct X so I installed that...it didn't change a thing

however.  All drivers are up to date.

Are all these problems in version 8? cause I found that disc today....

Did a search on that error,found these, http://forums.suppor...ghlite=80004003 maybe something on one of them will help you,

Edited by ogdens, 10 January 2007 - 01:26 PM.

[Beerman]

This one seems to have worked once.

[elle]

Beerman, on Jan 10 2007, 01:41 PM, said:

This one seems to have worked once.

gave this a try...didn't work...

[Beerman]

elle, on Jan 10 2007, 03:54 PM, said:

gave this a try...didn't work...

Did you check the other posts in the search to see what was tried?

I see in your sig you question your Dell 410.  Is there a problem with the system other than the error you get in Roxio?

[elle]

Beerman, on Jan 10 2007, 02:11 PM, said:

Did you check the other posts in the search to see what was tried?

I see in your sig you question your Dell 410.  Is there a problem with the system other than the error you get in Roxio?

well...I bought this machine to do video editing.  I have Pinacle Studio 9 and was having an issue with that.....so I bought roxio version 8 and 9 and now I can't do anything with it.....both were "cleared" by dell to run with their machine.....at least in theory.  I"m losing money with all these errors....not to mention the nearly 3K I shelled out for what I thought would be a good machine.  At least on my toshiba laptop I could make a dvd...now I can't do anything.

I've tried everything that I saw in the posts I searched.  I'm probably going to have to try some other software.....and beg roxio for a refund.  It came with the dell (not version 9, the LE (which didn't work either)) so I woudl assume it should run on teh machine.

[elle]

well I did a factory restore on the machine...and then loaded ver 9....just to see if anything I may have added was a problem.  Well..I didn't get this 80004003 error yet......but I am still getting the other error when rendering.  BTW the software looks......different. When I edit the movie....it's just....different...looks like version 8 in fact....but it's ver 9...not sure what's going on there...

I"m going to do my work...get it out....then just see about returning the software and/or the computer...cause I can't seem to use it.  thanks everyone for your help.

[Beerman]

elle, on Jan 11 2007, 08:12 AM, said:

well I did a factory restore on the machine...and then loaded ver 9....just to see if anything I may have added was a problem.  Well..I didn't get this 80004003 error yet......but I am still getting the other error when rendering.  BTW the software looks......different. When I edit the movie....it's just....different...looks like version 8 in fact....but it's ver 9...not sure what's going on there...

I"m going to do my work...get it out....then just see about returning the software and/or the computer...cause I can't seem to use it.  thanks everyone for your help.

Did you factory restore have an already pre-installed version of Roxio or Sonic on it?  If so, that should be removed.

[elle]

Beerman, on Jan 11 2007, 06:33 AM, said:

Did you factory restore have an already pre-installed version of Roxio or Sonic on it?  If so, that should be removed.

yes that was removed...along with the Dell Cineplayer.   The dell cin came up as a non compatible program when I installed version 8....so I removed it this time.