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still no DVR found...when to expect bug fix?

#1 User is offline   sandyr 

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Posted 17 January 2007 - 08:37 AM

OK...I've checked everything the network, the Media key followed all the instructions ...don't have
a VPN running etc...etc.
TivoToGo clearly has some bugs...when can we expect a fix???
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#2 User is offline   Nemanick 

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Posted 18 January 2007 - 04:26 AM

I got my Toast 8 with Tivo To Go yesterday. After I installed it, I was able to connect to my DVR and download one half hour show (pretty quickly at that). Then, I tried downloading two more shows (an hour each). It got about 5% into downloading the first show when it stopped (the download time went from 20 or so minutes to over 16 hours). So, I quit Tivo To Go and restarted it. My DVR no longer showed up in the list and has not shown up since. I have reentered the media key, restarted the MacBook, and made sure Tivo was not recording anything, but it still doesn't show up. Any ideas?
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#3 User is offline   gaper1 

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Posted 18 January 2007 - 06:57 AM

power cycle your TiVo device and power cycle your router
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#4 User is offline   Nemanick 

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Posted 18 January 2007 - 10:51 AM

I restarted my TiVo this morning and got it to show up in my list of DVRs. I haven't tried it again since. I hope I don't have to do this every time I want to download. It took about four minutes for the TiVo to completely resart.
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#5 User is offline   patatrox 

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Posted 22 January 2007 - 03:01 PM

View Postsandyr, on Jan 17 2007, 12:37 PM, said:

OK...I've checked everything the network, the Media key followed all the instructions ...don't have
a VPN running etc...etc.
TivoToGo clearly has some bugs...when can we expect a fix???


Sandy

Send me a private message with your phone number and when you can be reached and I'll phone you to troubleshoot this and get it working. There has to be something installed or unique to your configuration that is causing the DVR to not appear. Hopefully what we learn can help others.

Thanks.
- patatrox

Follow Roxio on Twitter - http://www.twitter.com/RoxioProducts
Follow patatrox on Twitter - http://www.twitter.com/toastguy
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#6 User is offline   ogram 

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Posted 01 February 2007 - 05:34 PM

The fact that someone else has had the same trouble with this app and multiple TiVos on a network (see my post on the other thread) tells me that there are still bugs.
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