Jump to content
  • 0
webwiz

Windows Media Player 11 Affects Sonic Products

Question

I was getting errors in my Sonic burning software everytime I burned a dvd or cd.I found out from the vendor that Windows Media player 11 was causing the problem.I rolled back to WM Player 10,and all my problems went away. Does anyone have had the same issues? Does Sonic have a solution or WMP does?

 

BTW I started this post a while ago and for some strange reason it was removed. I would like to know why.

 

Here is another user with the same issue.

 

http://club.cdfreaks.com/showthread.php?t=206307

Edited by webwiz

Share this post


Link to post
Share on other sites

67 answers to this question

Recommended Posts

  • 0
Guest ml

Both Windows Media Player 11 and Internet Explorer 7 have been known to cause problems with older software. For an explanation, I'd suggest you contact Microsoft why their new software 'broke' existing software.

 

The latest versions of the software work with WMP 11 and IE 7.

Share this post


Link to post
Share on other sites
  • 0
I was getting errors in my Sonic burning software everytime I burned a dvd or cd.I found out from the vendor that Windows Media player 11 was causing the problem.I rolled back to WM Player 10,and all my problems went away. Does anyone have had the same issues? Does Sonic have a solution or WMP does?

 

BTW I started this post a while ago and for some strange reason it was removed. I would like to know why.

 

Here is another user with the same issue.

 

http://club.cdfreaks.com/showthread.php?t=206307

 

You would have to ask Microsoft why they released WMP 11 and IE 7, both of which have fouled up more than just the Roxio/Sonic programs. Ask Microsoft when they intend to fix it. The problem has irritated more people than just you and me. (:

Share this post


Link to post
Share on other sites
  • 0

I am giving up with Microsoft support, because I have wasted hours and days to talk to them. As you all know the paid support is located in India and the technician qualifications (who are making $20 per week) are equal to their salaries. The answers I received: "reformat the drive, reinstall the software, and the latest one "Talk to Roxio they should be able to help you."

 

I am posting this again: "if Microsoft would spent more budget to educate people from India or hire local support we would not have so many issues and problems."

Edited by webwiz

Share this post


Link to post
Share on other sites
  • 0
Guest ml
The answers I received: "reformat the drive, reinstall the software, and the latest one "Talk to Roxio they should be able to help you."

 

We're not Roxio, just end users of the product and we're as frustrated as you are by MS breaking the programs. I haven't updated my MS IE or WMP because I don't want the problems their 'updates' cause with my older software.

 

I don't think the problem is tech support. The problem is the software updates themselves which cause software conflicts.

Share this post


Link to post
Share on other sites
  • 0

I once had a problem which MS couldn't solve even after talking with a fairly well versed technician stateside. I wanted to remove the x'd out networking icon from the system tray because if I disabled the service to make it go away, some other programs wouldn't work properly. In the end he told me it couldn't be done; that the third pary software was the culprit and I had to contact them. Typical of tech (non)support to pass the buck . . .

 

HA! I posted on one of the forums I frequent and we figured out a way to delete the icon by reshacking the .dll and replacing it in safe mode.

 

But that was just beyond what the MS technician could grasp . . . sigh. Whaddya expect from Microshaft!

 

The problem is the software updates themselves which cause software conflicts.
Yeah, the guys who write the code are to blame for this one. But breaking older software does keep a lot of folks employed. Sounds like a conspiracy to me! :) Edited by sisterscape

Share this post


Link to post
Share on other sites
  • 0
Yeah, the guys who write the code are to blame for this one. But breaking older software does keep a lot of folks employed. Sounds like a conspiracy to me! :)

Exactly. Everyone who rushes to buy WinVista with IE 7 and WinPlayer 11 will have to buy everything else from scratch.

 

I still think it's the best sales tool Apple ever had :huh:

 

Lynn

Share this post


Link to post
Share on other sites
  • 0

I agree that Apple is selling more computers since a lot of people start having issues with window machines. We forget one thing that Bill Gates gaining from it because he owns 25% of shares. The money simply come to another pocket.

Edited by webwiz

Share this post


Link to post
Share on other sites
  • 0
I am giving up with Microsoft support, because I have wasted hours and days to talk to them. As you all know the paid support is located in India and the technician qualifications (who are making $20 per week) are equal to their salaries. The answers I received: "reformat the drive, reinstall the software, and the latest one "Talk to Roxio they should be able to help you."

 

I am posting this again: "if Microsoft would spent more budget to educate people from India or hire local support we would not have so many issues and problems."

 

Try posting your problem on this forum.

 

http://www.cybertechhelp.com/

 

I've used it for a couple of years and would recommend it.

Share this post


Link to post
Share on other sites
  • 0

as an update to this isse, it looks like Microsoft released a new version of Media player 11,

I don't know what is different, however this release is dated 15th January 2007. Perhaps someone can post a comment if they know the differences or if there are fix's that solve this issue

 

Download here

http://www.microsoft.com/downloads/details...ylang=en&tm

Share this post


Link to post
Share on other sites
  • 0
as an update to this isse, it looks like Microsoft released a new version of Media player 11, I don't know what is different, however this release is dated 15th January 2007. Perhaps someone can post a comment if they know the differences or if there are fix's that solve this issue

Download here

http://www.microsoft.com/downloads/details...ylang=en&tm

Mmm... I wonder who will be the sacrificial lamb? :D The previous release of MP11 broke my painfully fixed working EMC installation. :) Even rolling back to MP10 and doing a full clean install, as I detailed in another post, did not fixed it. I repeated every steps I had done previously, but to no avail. It is still broken and complains about virtual errors. So, my old fix is not working. I am back to square one to try to fix it again. Since last week, I have attempted twice to re-instate my good EMC9 setup.

 

Still trucking... :huh:

Share this post


Link to post
Share on other sites
  • 0

I'll stick with WMP9 thank you very much (well until MS force it through with SP3) - I'd still have 8 if 9 hadn't been pushed in with SP2 :)

Share this post


Link to post
Share on other sites
  • 0
I'll stick with WMP9 thank you very much (well until MS force it through with SP3) - I'd still have 8 if 9 hadn't been pushed in with SP2 :)

 

The solution is obvious. Just don't download SP3!!!!

Share this post


Link to post
Share on other sites
  • 0
Even then, they can't FORCE it into a computer. I know folks who still haven't installed SP2!!

That means you also know some people who haven't downloaded ANY Microsoft updates, critical or otherwise, for a number of months. They discontinued support for WinXP SP1.

 

Lynn

Share this post


Link to post
Share on other sites
  • 0
That means you also know some people who haven't downloaded ANY Microsoft updates, critical or otherwise, for a number of months. They discontinued support for WinXP SP1.

 

Lynn

 

That would be correct! :)

Share this post


Link to post
Share on other sites
  • 0

I received another laptop today which wouldn't boot properly because of a botched Internet Exploder 7 install. Windows Explorer wouldn't run because of two missing DLLs, and she was left with pretty wallpaper but no icons or buttons even in safe mode.

 

The owner claims she didn't install anything, but has her machine set to do automatic MS updates. She came back to the machine to find it disabled, with the missing DLL box on screen.

 

When I found copies of those DLLs on the web and used sneaky tricks to put them in System32, the IE7 installer de-cloaked and finished the install. She got her system and valuable data back, but what would have happened if there was nobody to burgle Windows for her?

 

Beware M$ Updates!

Share this post


Link to post
Share on other sites
  • 0
Beware M$ Updates!

Yeah, I'm pretty selective about which ones I install. Currently, there are two that I'm not sure of:

 

1. Cumulative Security Update for Internet Explorer for Windows XP (KB925454) says it would be 1.xMB but when I tried to install it, the download was over 7MB. I aborted because I thought they might be trying to backdoor IE 7. I Googled and the description says it's an update for IE 6 but I'm wondering if that's a euphemism for an IE 7 update to IE 6.

 

2. Security Update for Windows Media Player 6.4 (KB925398) appeared on the install options but I have WMP 10 installed - pretty confusing.

 

Any thoughts from the gurus here about whether I should install these?

Edited by sisterscape

Share this post


Link to post
Share on other sites
  • 0
Yeah, I'm pretty selective about which ones I install. Currently, there are two that I'm not sure of:

 

1. Cumulative Security Update for Internet Explorer for Windows XP (KB925454) says it would be 1.xMB but when I tried to install it, the download was over 7MB. I aborted because I thought they might be trying to backdoor IE 7. I Googled and the description says it's an update for IE 6 but I'm wondering if that's a euphemism for an IE 7 update to IE 6.

 

2. Security Update for Windows Media Player 6.4 (KB925398) appeared on the install options but I have WMP 10 installed - pretty confusing.

 

Any thoughts from the gurus here about whether I should install these?

I'm not sure myself about #1 even with the explanation from Microsoft.

 

Concerning #2, I think the fact that it states WMP6.4 is confusing. Info on it can be found

here and here

Edited by Beerman

Share this post


Link to post
Share on other sites
  • 0

I have it installed with no ill-effects - it does state in the kb that it's for 5 and 6 and my IE (only used for updates) is still showing version 6.0.2900.2180.xp_sp_gdr.050301-1519 (whatever all THAT lot may mean)

 

Affected Components:

 

Microsoft Internet Explorer 5.01 Service Pack 4 on Windows 2000 Service Pack 4 — Download the update

 

Microsoft Internet Explorer 6 Service Pack 1 when installed on Windows 2000 Service Pack 4 — Download the update

 

Microsoft Internet Explorer 6 for Windows XP Service Pack 2 — Download the update

 

Microsoft Internet Explorer 6 for Windows XP Professional x64 Edition — Download the update

 

Microsoft Internet Explorer 6 for Windows Server 2003 and Microsoft Windows Server 2003 Service Pack 1 — Download the update

 

Microsoft Internet Explorer 6 for Windows Server 2003 for Itanium-based Systems and Windows Server 2003 with SP1 for Itanium-based Systems — Download the update

 

Microsoft Internet Explorer 6 for Windows Server 2003 x64 Edition — Download the update

 

Non-Affected Components:

 

Windows Internet Explorer 7 for Windows XP Service Pack 2

 

Windows Internet Explorer 7 for Windows XP Professional x64 Edition

 

Windows Internet Explorer 7 for Windows Server 2003 Service Pack 1

 

Windows Internet Explorer 7 for Windows Server 2003 with SP1 for Itanium-based Systems

 

Windows Internet Explorer 7 for Windows Server 2003 x64 Edition

 

Windows Internet Explorer 7 in Windows Vista

Share this post


Link to post
Share on other sites
  • 0
I have it installed with no ill-effects - it does state in the kb that it's for 5 and 6 and my IE (only used for updates) is still showing version 6.0.2900.2180.xp_sp_gdr.050301-1519 (whatever all THAT lot may mean)

 

Affected Components:

 

Microsoft Internet Explorer 5.01 Service Pack 4 on Windows 2000 Service Pack 4 — Download the update

 

Microsoft Internet Explorer 6 Service Pack 1 when installed on Windows 2000 Service Pack 4 — Download the update

 

Microsoft Internet Explorer 6 for Windows XP Service Pack 2 — Download the update

 

Microsoft Internet Explorer 6 for Windows XP Professional x64 Edition — Download the update

 

Microsoft Internet Explorer 6 for Windows Server 2003 and Microsoft Windows Server 2003 Service Pack 1 — Download the update

 

Microsoft Internet Explorer 6 for Windows Server 2003 for Itanium-based Systems and Windows Server 2003 with SP1 for Itanium-based Systems — Download the update

 

Microsoft Internet Explorer 6 for Windows Server 2003 x64 Edition — Download the update

 

Non-Affected Components:

 

Windows Internet Explorer 7 for Windows XP Service Pack 2

 

Windows Internet Explorer 7 for Windows XP Professional x64 Edition

 

Windows Internet Explorer 7 for Windows Server 2003 Service Pack 1

 

Windows Internet Explorer 7 for Windows Server 2003 with SP1 for Itanium-based Systems

 

Windows Internet Explorer 7 for Windows Server 2003 x64 Edition

 

Windows Internet Explorer 7 in Windows Vista

I saw that list yesterday but it didn't squelch my cynicism or paranoia. But since it seems that you survived the update with no ill effect, I'll probably give it a go. Thanks for the feedback. BTW, how many MB was your download?

Share this post


Link to post
Share on other sites
  • 0
I'm not sure myself about #1 even with the explanation from Microsoft.

 

Concerning #2, I think the fact that it states WMP6.4 is confusing. Info on it can be found

here and here

Interesting numerical order :)

Technologies Affected

Microsoft Windows Media Format 7.1

Microsoft Windows Media Format 9.5

Microsoft Windows Media Player 10.0

Microsoft Windows Media Player 6.4

Microsoft Windows Media Player 9.0

Microsoft Windows Media Player 8.0

Microsoft Windows Media Player 7.1

 

Lynn

Share this post


Link to post
Share on other sites
  • 0
I saw that list yesterday but it didn't squelch my cynicism or paranoia. But since it seems that you survived the update with no ill effect, I'll probably give it a go. Thanks for the feedback. BTW, how many MB was your download?

 

I did it through Windows Update - about 4 MB or so if I remember

Share this post


Link to post
Share on other sites
  • 0

Even though you have WMP 10 (or 9, or 11) you also still have 6.4 as well :-)

It is mplay32.exe in C:\WINDOWS\system32.

The files that 925398 updates are dxmasf.dll and strmdll.dll

Share this post


Link to post
Share on other sites
  • 0

I have good news for all the people who would like to experiment downloading WMP11, IE7 or any other updates from Microsoft. I purchased an incredible back up -restore software Acronis10 Home, that has great system restore. I had lot of problems with WMP11 I rolled back to 10, but my computer was never the same. Thanks to Acronis!!! Going back 2 weeks (backing up the new files of course) it restored back to the day where everything was working fine with WMP10. Not a slight sight of sense of WMP11.

With Acronis I feel that I am protected 100%. I download new programs and experiment without any fear.

 

What regards windows system restore... all I can say is simply a joke. It never worked and it never will. If you have a virus or damaged your registry it will never fix it. Did you read on Symantec or MacAfee site that system restore will never delete the virus? I think Microsoft should take it off their tools unless they will improve its functionality. :)

Edited by webwiz

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

×