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CD Spindoctor constantly crashes + many, many other problems!


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#1 DiscBurner

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Posted 18 January 2007 - 11:50 AM

I am running Toast 8 on a brand new 2.16Ghz iMac with 2Gb of RAM.  I hooked a line input into the sound-in port on the back of my iMac. When I chose "Play input through speakers" all that comes out of the speakers is distorted noise although it records fine and the levels work. I recorded in 24Bit 92kHz to see how it would sound. It sounds fine but unfortunately the waveforms (ranging from 2min to 12min) crash unexpectedly. Also when sending tracks to Toast it truncated them!!! If you send a 2:20 track, it is 00:42 long when it gets to Toast. I'm thinking this purchase was a mistake. It crashes just playing the waveform. Is anyone else having these problems?

#2 John at Roxio

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Posted 18 January 2007 - 01:11 PM

I have seen spin doctor crash a couple of times with very large files but i havent seen the truncation problem you mention in Toast.  Where did the truncated audio track that you are putting into Toast that come from?

#3 DiscBurner

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Posted 18 January 2007 - 01:15 PM

View PostJohn at Roxio, on Jan 18 2007, 01:11 PM, said:

I have seen spin doctor crash a couple of times with very large files but i havent seen the truncation problem you mention in Toast.  Where did the truncated audio track that you are putting into Toast that come from?
An Aiff file burned by cd spin doctor and then "send track to toast" . It is a 2:30 file in cd spin doctor but a 00:40 file in toast.
Do you know why the listen through speakers doesn't work right?

#4 John at Roxio

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Posted 18 January 2007 - 01:21 PM

When you sent the file to toast, did it have any defined tracks in it.  It almost sounds like you have a certain portion of the entire audio file defined as a track and that is what was sent to toast.
No, I am having no problems iwth the play through on the speakers in my MacBook Pro.  You might double check your sound configuration in the system preferences though to make sure that is set the way you want.

#5 DiscBurner

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Posted 18 January 2007 - 02:01 PM

View PostJohn at Roxio, on Jan 18 2007, 01:21 PM, said:

When you sent the file to toast, did it have any defined tracks in it.  It almost sounds like you have a certain portion of the entire audio file defined as a track and that is what was sent to toast.
No, I am having no problems iwth the play through on the speakers in my MacBook Pro.  You might double check your sound configuration in the system preferences though to make sure that is set the way you want.

Yes it was a defined track, and was active.

View PostJohn at Roxio, on Jan 18 2007, 01:21 PM, said:

When you sent the file to toast, did it have any defined tracks in it.  It almost sounds like you have a certain portion of the entire audio file defined as a track and that is what was sent to toast.
No, I am having no problems iwth the play through on the speakers in my MacBook Pro.  You might double check your sound configuration in the system preferences though to make sure that is set the way you want.
I checked the sound configuration and there are no issues. The problem comes from the software somehow and changes in severity with the different bitrate settings

#6 John at Roxio

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Posted 19 January 2007 - 09:57 AM

Hmm, I will look into it.  Unfortunately I dont have any solutions or work arounds for now.

#7 freshburn

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Posted 19 January 2007 - 10:24 AM

That crash is a bug in Apple's Core Audio.  If you have 16-bit output on your system, and the files is 24-bit and needs to be down sampled, it will crash.  I suggest recording at 16-bit so the system and output match.  It your system will output 24-bit (some systems will), then if both match I think it will be OK, but I'm not sure.

#8 DiscBurner

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Posted 19 January 2007 - 01:42 PM

View Postfreshburn, on Jan 19 2007, 10:24 AM, said:

That crash is a bug in Apple's Core Audio.  If you have 16-bit output on your system, and the files is 24-bit and needs to be down sampled, it will crash.  I suggest recording at 16-bit so the system and output match.  It your system will output 24-bit (some systems will), then if both match I think it will be OK, but I'm not sure.


I will see if I can figure out how to check this. thanks

#9 DiscBurner

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Posted 19 January 2007 - 05:51 PM

I checked and yes it is set to output 24 bit so thats not it.

#10 freshburn

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Posted 19 January 2007 - 05:56 PM

Try setting everything to 16 bit and see if that works.

#11 DiscBurner

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Posted 19 January 2007 - 07:43 PM

View Postfreshburn, on Jan 19 2007, 05:56 PM, said:

Try setting everything to 16 bit and see if that works.



Also, when I press the info button in Spindoctor when viewing a waveform that I know was recorded in 24Bit it says "32Bit - 2channel" so whats up with that.

Here is a typical error message

Date/Time:      2007-01-19 22:35:48.131 -0500
OS Version:     10.4.8 (Build 8L2127)
Report Version: 4

Command: CD Spin Doctor
Path:    /Applications/Toast 8 Titanium/CD Spin Doctor.app/Contents/MacOS/CD Spin Doctor
Parent:  WindowServer [56]

Version: CD Spin Doctor, Version 4.0.0.169t (4.0.0.169t)

PID:    899
Thread: 7

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_INVALID_ADDRESS (0x0001) at 0x0f0c0000

7 _pthread_body + 84

Thread 7 Crashed:
0   ....audio.toolbox.AudioToolbox 0x93d3e00b Resampler2Wrapper::GetSourceSamples(float*, float*, unsigned long) + 373
1   ....audio.toolbox.AudioToolbox 0x93d38c99 Resampler2::Convert(float*, float*, unsigned long, int) + 115
2   ....audio.toolbox.AudioToolbox 0x93d38c0f Resampler2::Process2(float*, float*, unsigned long, int) + 211
3   ....audio.toolbox.AudioToolbox 0x93d370cc Resampler2Wrapper::RenderOutput(CABufferList*, unsigned long, unsigned long&) + 534
4   ....audio.toolbox.AudioToolbox 0x93d3697b BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*) + 211
5   ....audio.toolbox.AudioToolbox 0x93d36b09 AudioConverterChain::RenderOutput(CABufferList*, unsigned long, unsigned long&, AudioStreamPacketDescription*) + 93
6   ....audio.toolbox.AudioToolbox 0x93d3697b BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*) + 211
7   ....audio.toolbox.AudioToolbox 0x93d36808 AudioConverterFillComplexBuffer + 190
8   DSSCoreAudio                   0x1000bafc -[DSSAudioConverter fillComplexBuffer:buffer:packetDescription:] + 61
9   DSSCoreAudio                   0x10013664 -[DSSAudioPlayer convertBuffer] + 190
10  DSSCoreAudio                   0x10013f1a -[DSSAudioPlayer convertBufferRunLoop:] + 228
11  com.apple.Foundation           0x925f536c forkThreadForFunction + 123
12  libSystem.B.dylib               0x90023d87 _pthread_body + 84

87 _pthread_body + 84

Thread 7 crashed with X86 Thread State (32-bit):
  eax: 0x00000008    ebx: 0x93d38c37 ecx: 0x0ea3f19c edx: 0x00000044
  edi: 0x0ea2e19c    esi: 0x0f0c0000 ebp: 0xb03a3b48 esp: 0xb03a3b00
   ss: 0x0000001f    efl: 0x00010206 eip: 0x93d3e00b  cs: 0x00000017
   ds: 0x0000001f     es: 0x0000001f  fs: 0x00000000  gs: 0x00000037


Model: iMac5,1, Bo, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB

Edited by DiscBurner, 19 January 2007 - 08:36 PM.


#12 DiscBurner

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Posted 19 January 2007 - 08:31 PM

Everytime CD Spindoctor Crashes, when I check the error report, it is always the same reason " X86 Thread State (32-Bit)".

HOW CAN I FIX THIS?

#13 freshburn

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Posted 19 January 2007 - 11:45 PM

That is an Apple crash that is deep in the core audio frameworks.  The only suggestion I have is to open up the Midi settings in the Utilities folder and set the audio inputs and outputs all to 16-bit 44.1khz.

In CDSD, record at 16-bit 44.1khz and see if that works.

#14 DiscBurner

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Posted 20 January 2007 - 05:26 AM

View Postfreshburn, on Jan 19 2007, 11:45 PM, said:

That is an Apple crash that is deep in the core audio frameworks.  The only suggestion I have is to open up the Midi settings in the Utilities folder and set the audio inputs and outputs all to 16-bit 44.1khz.

In CDSD, record at 16-bit 44.1khz and see if that works.

If all I can do is record in 16Bit why do I need this program?




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