6 replies to this topic

[Perky]

I have spent a week trying to update video drivers, etc.  I have ECM9 and when I create the slideshow and then burn to DVD it shows the encoding starts, and is burning to DVD but never actually burns.  Any ideas?

[romos]

I have had exactly the same problem.  I have even tried to save an image file to the hard drive and then burn to disc.  No pictures just a menu that I couln't remove or change for my own.  Early days on that one.  The strange thing is that the preview appears perfectly.  I never had this problem with version 7.5.  Any help for this one?

[bobcm]

I too have the same problem.  I checked out the FAQs on this site and it said to add a slideshow as a movie.  So I tried it.  Same problem.  I do believe there is a bug in the software.  If it plays in the preview and the encoding falls on its face, it never will record because there is nothing to record at that point. People buy these kinds of programs to do slideshows they can show on their TVs and if you can't record what you know you assembled, what's the sense of having the program.

[gi7omy]

If either of you could let us know your computer specs it would help

Video encoding needs a mid to high end graphics sub-system - it won't work (or if it does it works poorly) on integrated graphics.

S3 graphics are an example that won't work at all - other sets are poor, so if you could post your specs (similar to those in my sig, it would help.

All we know so far is the equivalent of 'my car won't start' - we don't even know the make of car

[grandpabruce]

I would like to know which program in the suite they are using.  It should be VideoWave for building the production and MyDVD for burning.

Edited by grandpabruce, 24 January 2007 - 03:07 PM.

[bobcm]

gi7omy, on Jan 24 2007, 03:00 PM, said:

If either of you could let us know your computer specs it would help

Video encoding needs a mid to high end graphics sub-system - it won't work (or if it does it works poorly) on integrated graphics.

S3 graphics are an example that won't work at all - other sets are poor, so if you could post your specs (similar to those in my sig, it would help.

All we know so far is the equivalent of 'my car won't start' - we don't even know the make of car

Found my problem.  I bounced around different sections of the forum and found a re-occuring theme.  It's in the graphics card.  I have an older Nvidia card (5yrs old) that I upgraded when I first got the Creator 9 program.  However, alas, it wasn't the latest upgrade.  I went back to the nvidia site and found a later upgrade dated Oct of 2006.  Downloaded, installed, tested.  Guess what?  Encoding for the slideshow now works.  I think this is very important to get across to the user base and not enough emphisis is put on this and not enough explanation.  I never would have tumbled to this if it hadn't been for the other users questioning their burning issues.  BTW, my graphics card is nvidia Gforce 2.  It is the oldest card that still carries suppot on thier site.

Thanks to all who responded----------Bob M.

[gi7omy]

We do try telling 'em Bob - but at times it's like talking to a brick wall 'I paid good money for this card 5 years ago and I don't see why I should change it', etc, etc