Roxio Community: blue screen - Roxio Community

Jump to content

Roxio Community
  • (3 Pages)
  • +
  • 1
  • 2
  • 3
  • You cannot start a new topic
  • This topic is locked

blue screen system crash on startup

#1 User is offline   hrodkin 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 3
  • Joined: 24-January 07

Posted 24 January 2007 - 07:56 AM

When I booted up this morning the computer crashed and I got the blue screen. When i rebooted I was directed to Microsoft and got the following as cause of the crash. I'm using Roxio Record Now Plus.

"Problem caused by Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS)

This problem was caused by Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS). Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS) was created by Sonic Solutions."
0

#2 User is offline   Beerman 

  • Digital Beer Guru
  • Group: Digital Guru
  • Posts: -8,434
  • Joined: 04-January 06
  • Gender:Male
  • Location:Just outside the Big Easy

Posted 24 January 2007 - 10:46 AM

View Posthrodkin, on Jan 24 2007, 09:56 AM, said:

When I booted up this morning the computer crashed and I got the blue screen. When i rebooted I was directed to Microsoft and got the following as cause of the crash. I'm using Roxio Record Now Plus.

"Problem caused by Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS)

This problem was caused by Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS). Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS) was created by Sonic Solutions."

Did you recently install another similar program that might conflict with RecordNow?
Try a repair install and see if that helps.
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
0

#3 User is offline   hrodkin 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 3
  • Joined: 24-January 07

Posted 26 January 2007 - 06:58 AM

View PostBeerman, on Jan 24 2007, 10:46 AM, said:

Did you recently install another similar program that might conflict with RecordNow?
Try a repair install and see if that helps.


No I didn't. What is a repair install? Through add/delete programs?
Thanks,
Howard
0

#4 User is online   Larry 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 11,175
  • Joined: 04-January 06

Posted 26 January 2007 - 11:13 AM

View Posthrodkin, on Jan 26 2007, 08:58 AM, said:

No I didn't. What is a repair install? Through add/delete programs?
Thanks,
Howard

Yes.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF /
Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
0

#5 User is offline   Kevin J 

  • Moderator
  • PipPipPipPip
  • Group: Members
  • Posts: 170
  • Joined: 17-August 06

Posted 26 January 2007 - 01:08 PM

Unfortunately this is a known issue that requires a new installer. I have sent you a private message with a new download.

Sorry for the inconvenience, no one likes blue screens.
0

#6 User is offline   Russ999 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 16
  • Joined: 01-February 07

Posted 03 February 2007 - 05:06 PM

View PostKevin J, on Jan 26 2007, 01:08 PM, said:

Unfortunately this is a known issue that requires a new installer. I have sent you a private message with a new download.

Sorry for the inconvenience, no one likes blue screens.


Hi - I'm also getting the same error :) Any chance of posting the download link here?

Thanks,
Russ.
0

#7 User is offline   Kevin J 

  • Moderator
  • PipPipPipPip
  • Group: Members
  • Posts: 170
  • Joined: 17-August 06

Posted 05 February 2007 - 12:58 PM

Russ, I sent you a PM.
0

#8 User is offline   Ken M. 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 1
  • Joined: 13-February 07

Posted 13 February 2007 - 08:34 AM

Hello I am having exactly the same problem. I have MyDVD 5.0.0 and RecordNow 6.5.0. Dell Dimension DIM 4600, Pentium 4, 1G RAM, 111 GB HD, 500 GB External HD, Hauppage WinTV USB2, Windows XP,
0

#9 User is offline   Kevin J 

  • Moderator
  • PipPipPipPip
  • Group: Members
  • Posts: 170
  • Joined: 17-August 06

Posted 14 February 2007 - 01:00 PM

Ken,

Sent you an PM
0

#10 User is offline   ladytech 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 1
  • Joined: 14-February 07

Posted 14 February 2007 - 07:32 PM

I am having the same problem also, can I get the link?
0

#11 User is offline   doc3773 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 1
  • Joined: 15-February 07

Posted 15 February 2007 - 07:31 AM

I am having the same problem
0

#12 User is offline   Kevin J 

  • Moderator
  • PipPipPipPip
  • Group: Members
  • Posts: 170
  • Joined: 17-August 06

Posted 16 February 2007 - 01:02 PM

Before this gets out of hand, take note before posting:

1) This software fix I'm sending out on a per user basis fixes a blue screen or error messages relating to SSRTLN.SYS or DRVMCDB.SYS. Nothing else.

2) This fix only applies to Windows XP. Vista users - you should see this: http://kb.roxio.com/...reator/000131CR

3) If you received this problem just after a Windows update please see the above link, the fix may not help for this problem. Check the article for details.


UPDATE (2/26) - Due to the popularity of this thread, I will now have to require a registered email address to ensure your ownership of the software. You register the software the first time you open it so you may be registered and not even know it. Otherwise, in any Sonic application go to Help -> Register. If you do not want to post your email address on this public forum, please send me a PM with your email address and I'll respond with the link, assuming everything checks out.


Doc and Ladytech, I sent you an PM

This post has been edited by Kevin J: 26 February 2007 - 01:04 PM

0

#13 User is offline   mishman 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 7
  • Joined: 16-February 07

Posted 17 February 2007 - 07:26 AM

I am also getting the blue screen and am unable to boot since erasing pxhelp20.sys and drvmcdb.sys from my driver folder. I found pxhelp20.sys on my installation disk and copied it to the driver folder (with the XP repair option and command prompt) but I can't find drvmcdb.sys anywhere. Could you possibly send me a copy of the drvmcdb.sys file? I can't boot up without it.

---------------------------

(Edited 2/22/07) I got the driver from another EMC8 user, so you can ignore this request.

This post has been edited by mishman: 22 February 2007 - 07:09 PM

0

#14 User is offline   imtired 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 1
  • Joined: 17-February 07

Posted 17 February 2007 - 08:23 PM

Hello Kevin.

Yep... I get the blue screen of death too, but only recently and repeatedly.
I have not installed any new hardware on the computer.
The machine is a Dell Dimension XPS Gen 3 that came preloaded with
Sonic Record Now. The operating system is windows xp media edition.

The BSOD error message points to DRVMCDB.SYS.

So anything you can do woul be greatly appreciated.





View PostKevin J, on Feb 16 2007, 01:02 PM, said:

Before this gets out of hand, take note before posting:

1) This software fix I'm sending out on a per user basis fixes a blue screen or error messages relating to SSRTLN.SYS or DRVMCDB.SYS. Nothing else.

2) This fix only applies to Windows XP. Vista users - you should see this: http://kb.roxio.com/...reator/000131CR

3) If you received this problem just after a Windows update please see the above link, the fix may not help for this problem. Check the article for details.

Doc and Ladytech, I sent you an PM

0

#15 User is offline   grimmer 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 1
  • Joined: 18-February 07

Posted 18 February 2007 - 08:32 PM

I've got the same problem. Could I get the link...?

Thanks,

grimmer

View PostKevin J, on Feb 16 2007, 01:02 PM, said:

Before this gets out of hand, take note before posting:

1) This software fix I'm sending out on a per user basis fixes a blue screen or error messages relating to SSRTLN.SYS or DRVMCDB.SYS. Nothing else.

2) This fix only applies to Windows XP. Vista users - you should see this: http://kb.roxio.com/...reator/000131CR

3) If you received this problem just after a Windows update please see the above link, the fix may not help for this problem. Check the article for details.

Doc and Ladytech, I sent you an PM

0

#16 User is offline   eldarn 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 1
  • Joined: 21-February 07

Posted 21 February 2007 - 11:45 AM

View PostKevin J, on Jan 26 2007, 01:08 PM, said:

Unfortunately this is a known issue that requires a new installer. I have sent you a private message with a new download.

Sorry for the inconvenience, no one likes blue screens.


Have the same problem, can you send me the fix?
0

#17 User is offline   coreopsis 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 21-February 07

Posted 21 February 2007 - 05:13 PM

I also have the same problem, can you send me the fix?
0

#18 User is offline   rms 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 21-February 07

Posted 21 February 2007 - 08:42 PM

Believe I have the same problem:

MyDVD studio 6.1 on Vista
3 different blue screens:
SSRTLN.sys
BAD_POOL_CALLER
REFERENCE_BY_POINTER

Some blue screens sare related to DVD eject

Thanks - Please send fix if it will help
0

#19 User is online   sknis 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 22,171
  • Joined: 04-January 06
  • Gender:Male

Posted 22 February 2007 - 06:11 AM

View Postrms, on Feb 21 2007, 10:42 PM, said:

Believe I have the same problem:

MyDVD studio 6.1 on Vista
3 different blue screens:
SSRTLN.sys
BAD_POOL_CALLER
REFERENCE_BY_POINTER

Some blue screens sare related to DVD eject

Thanks - Please send fix if it will help


Please read above what this is a fix for. Those error messages are NOT the ones you posted. Applying non-applicable fixes will screw you up more.

This post has been edited by sknis: 22 February 2007 - 06:12 AM

PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
0

#20 User is offline   rms 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 21-February 07

Posted 22 February 2007 - 06:55 AM

View Postsknis, on Feb 22 2007, 06:11 AM, said:

Please read above what this is a fix for. Those error messages are NOT the ones you posted. Applying non-applicable fixes will screw you up more.


I was asking because of Kevin J's comment about SSRTLN.SYS as one of the symptoms that the fix is for. That is one of the blue screens in my list.

Turns out that DLA MAY be responsible for the BAD_POOL_CALLER. Found a reference in another thread about that and applied. We'll see if that is enough or if I'm seeing multiple problems.
0

Share this topic:


  • (3 Pages)
  • +
  • 1
  • 2
  • 3
  • You cannot start a new topic
  • This topic is locked

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users