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RecordNow 6.5.0 'Unable to connect to the update server'

#1 User is offline   8xxxx8 

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Posted 25 January 2007 - 10:14 AM

when i choose 'check for updates' in options, the program tries to connect, but always returns the following message, 'The program was unable to connect to the update server. Please check your network connection.'
The network connection is fine. Any ideas how this can be rectified, please?
Thanx - 8xxxx8 (bryan)
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#2 User is online   ogdens 

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Posted 25 January 2007 - 10:18 AM

View Post8xxxx8, on Jan 25 2007, 01:14 PM, said:

when i choose 'check for updates' in options, the program tries to connect, but always returns the following message, 'The program was unable to connect to the update server. Please check your network connection.'
The network connection is fine. Any ideas how this can be rectified, please?
Thanx - 8xxxx8 (bryan)


Try going to the main Roxio web site and click on Support then select Updates.
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#3 User is offline   8xxxx8 

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Post icon  Posted 26 January 2007 - 04:03 AM

Ogdens - many thanx. All too obvious, but I didn't think of it. I took your advice and now i'm a happy bunny.
thanks again.
8xxxx8 (bryan)
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