[rudabaga]

I have been burning photo & music dvds and have not had any problems til now. I burned a project on a dvd+r sony disc and played it at home on both my dvd players and it sounded and looked great for me. I gave it to a customer and she played it and said the music skips when the black panels with wording on them come up (she tried it on 2 different dvd players that she has and it did it on both). When it goes to the picture frame after that the music is back. I did burn another one and it did the same thing. The music skipping doesn't happen to all the black panels but about 2/3's of them. I inserted all the black panels and wording the same on all of them. I am wondering if I burn the project on a dvd-r if that will help her out? Is it the dvd or is it her dvd players? I haven't gotten a disc back from her to try it again on my dvd player to see if it plays bad for me or still works fine?

[grandpabruce]

rudabaga, on Jan 26 2007, 07:29 PM, said:

I have been burning photo & music dvds and have not had any problems til now. I burned a project on a dvd+r sony disc and played it at home on both my dvd players and it sounded and looked great for me. I gave it to a customer and she played it and said the music skips when the black panels with wording on them come up (she tried it on 2 different dvd players that she has and it did it on both). When it goes to the picture frame after that the music is back. I did burn another one and it did the same thing. The music skipping doesn't happen to all the black panels but about 2/3's of them. I inserted all the black panels and wording the same on all of them. I am wondering if I burn the project on a dvd-r if that will help her out? Is it the dvd or is it her dvd players? I haven't gotten a disc back from her to try it again on my dvd player to see if it plays bad for me or still works fine?

Her player doesn't like the brand or type of disc you burned for her. Try a -R disc, and see if that works. If not, tell her to use compressed air to try to clean the lens in her player.