[mchief]

Now receiving a message when attempting to start 8 or 9 trial. 'All drives are set to disabled. In this OS, in order to start Roxio ... you must either physicall remove your drive(s) or enable at least one drive.'


Makes no sense. I have 3 DVD writers attached 2 internal one external. All are working fine and in fact worked with Roxio 8 and 9 last week. No system changes.

Has anyone seen this. Knowledgebase returned nothing.

[gi7omy]

Check in control panel, system and try to enable them (windows may have marked them disabled)

[mchief]

Been there done that. All are enabled, even tried disabling and reenabling - no Roxio start.

[gi7omy]

Try this

1. Click the Start button, click Run.
2. In the Open box, type Regedit, and then click OK.
3. Click the plus sign (+) next to HKEY_LOCAL_MACHINE.

Note: When youi click the plus sign (+) next to a folder, it will expand displaying the folders it contains in the left-hand pane of the Registry Editor. When a folder is highlighted, its contents will be displayed in the right-hand pane of the Registry Editor.

4. Click the plus (+) sign next to SYSTEM.
5. Click the plus (+) sign next to CurrentControlSet.
6. Click the plus (+) sign next to Control.
7. Click the plus (+) sign next to Class.
8. Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
9. On the right side of the window, click UpperFilters. (Mine had UpperFilters.Bak)
10. Click Edit on the menu bar.
11. Click Delete, and then click OK.
12. On the right side of the window, click LowerFilters.
13. Click Edit on the menu bar.
14. Click Delete, and then click OK.
15. Click File, and then click Exit.
16. Restart the computer normally.

This is the "Driver fixes" from the Dell Support website for Windows XP.

[mchief]

If it happens again, I'll try that, thanks. I uninstalled and reinstalled 8 and the problem went away.

[gi7omy]

Don't you just love computers

I think Marvin the Martian hit it on the head here

 Marvin04.wav (48.23K)
Number of downloads: 879

This post has been edited by gi7omy: 31 January 2007 - 03:18 PM