Jump to content

Roxio Community

ECD Creator 9 & Windows Vista


  • Please log in to reply
11 replies to this topic

#1 Sam67_uk

Sam67_uk

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 02 February 2007 - 05:01 PM

Just did a clean install of Vista Home Premium and installed EMC 9 Suite as a complete install. Rebooted PC on completion, but get a blue screen BAD_POOL_CALLER. PC goes round in circles until you choose "last known good configuration" then it will boot into Vista OK.

When you click on the Roxio icon to start off the program nothing happens. So far nothing but problems with Roxio, not impressed  :)

Tried reinstalled it for the second time, same problem again.

Anyone any ideas?

Thanks

Sam

Edited by Sam67_uk, 02 February 2007 - 05:06 PM.


#2 tbrewst

tbrewst

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 12,410 posts
  • Gender:Male
  • Location:Taos,NM

Posted 02 February 2007 - 05:04 PM

Depending on which V9 you have it's not Vista compatible yet.Do a search of these forums regarding Vista and you'll see what I mean.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS

#3 Sam67_uk

Sam67_uk

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 02 February 2007 - 05:08 PM

View Posttbrewst, on Feb 2 2007, 05:04 PM, said:

Depending on which V9 you have it's not Vista compatible yet.Do a search of these forums regarding Vista and you'll see what I mean.


Its the full retail boxed version of Easy Media Creator 9 Suite which according to the box is compatible with Vista and was bought as a deal with vista.  :)

#4 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 02 February 2007 - 05:58 PM

There is a problem with a 0 day Vista patch (that is one issued on the day of release). Check here

http://kb.roxio.com/...reator/000131CR
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#5 silver

silver

    Apprentice

  • Members
  • PipPipPipPip
  • 175 posts

Posted 02 February 2007 - 06:35 PM

View Postgi7omy, on Feb 2 2007, 05:58 PM, said:

There is a problem with a 0 day Vista patch (that is one issued on the day of release). Check here

http://kb.roxio.com/...reator/000131CR

It's probably the same issue. "BAD_POOL_CALLER" is the result of a memory addressing issue or bad RAM. Drivers are loaded into RAM on boot and unfortunately they don't all play well together.

Edited by silver, 02 February 2007 - 06:42 PM.


------------------------------------------------------------------------------------------------------------------------------------------------------------------
AMD64x2 4600+, COOLERMASTER RR-PCH-S9U1-GP COOLER, Gigabyte GA-MA770-S MOTHERBOARD, ASUS 8500GT SILENT w/512MB DDR2
4GB SUPER TALENT  DDR2, 4 SATA HDD's , LITE-ON DVD/RW WINDOWS VISTA x64 SP1
- - - - - - - - - - - - - - -  - - - - - - - ROXIO EMC 9, 8, 7.5, 7.0, 6.0, 5.0, 4.0 & 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

#6 Sam67_uk

Sam67_uk

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 03 February 2007 - 04:56 AM

View Postsilver, on Feb 2 2007, 06:35 PM, said:

It's probably the same issue. "BAD_POOL_CALLER" is the result of a memory addressing issue or bad RAM. Drivers are loaded into RAM on boot and unfortunately they don't all play well together.


Thanks for the link. I uninstalled that particular windows update and rebooted and then installed EMC9 again, this time I did a custom install, only installing the parts of the program I knew I'd use. Before I rebooted I clicked on the roxio icon and the program loaded fine, great I thought, now I'll reboot. On reboot the same BAD_POOL_CALLER blue screen appeared again  :)

On reboot, last know good config didn't work. Thank goodness for system restore!! So I know it's not the MS KB update causing the problem.

What a nice piece of software (not!)  :huh:

Sam

#7 silver

silver

    Apprentice

  • Members
  • PipPipPipPip
  • 175 posts

Posted 03 February 2007 - 08:42 AM

View PostSam67_uk, on Feb 3 2007, 04:56 AM, said:

Thanks for the link. I uninstalled that particular windows update and rebooted and then installed EMC9 again, this time I did a custom install, only installing the parts of the program I knew I'd use. Before I rebooted I clicked on the roxio icon and the program loaded fine, great I thought, now I'll reboot. On reboot the same BAD_POOL_CALLER blue screen appeared again  :)

On reboot, last know good config didn't work. Thank goodness for system restore!! So I know it's not the MS KB update causing the problem.

What a nice piece of software (not!)  :huh:

Sam

I'm actually really starting to like it. Admittedly I'm not exactly the "average user" and I've tweaked it a little here and there. Now it's running at least as fast as XPSP2 if not in fact faster. Note that I really am not going to install any but the most innocuous updates. All I've put in on this system was the updated nVidia PCI-E driver, audio driver and ATI video drivers. Haven't even loaded an AV yet though that gets done right before I hit the rack.

You might also find this interesting :

http://windowsvistab...nvironment.aspx

Did you happen to clear the startup and services in MSCONFIG ?

------------------------------------------------------------------------------------------------------------------------------------------------------------------
AMD64x2 4600+, COOLERMASTER RR-PCH-S9U1-GP COOLER, Gigabyte GA-MA770-S MOTHERBOARD, ASUS 8500GT SILENT w/512MB DDR2
4GB SUPER TALENT  DDR2, 4 SATA HDD's , LITE-ON DVD/RW WINDOWS VISTA x64 SP1
- - - - - - - - - - - - - - -  - - - - - - - ROXIO EMC 9, 8, 7.5, 7.0, 6.0, 5.0, 4.0 & 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

#8 Sam67_uk

Sam67_uk

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 03 February 2007 - 03:49 PM

View Postsilver, on Feb 3 2007, 08:42 AM, said:

I'm actually really starting to like it. Admittedly I'm not exactly the "average user" and I've tweaked it a little here and there. Now it's running at least as fast as XPSP2 if not in fact faster. Note that I really am not going to install any but the most innocuous updates. All I've put in on this system was the updated nVidia PCI-E driver, audio driver and ATI video drivers. Haven't even loaded an AV yet though that gets done right before I hit the rack.

You might also find this interesting :

http://windowsvistab...nvironment.aspx

Did you happen to clear the startup and services in MSCONFIG ?

Ohh I like Windows Vista, it's EMC9 I don't like  :huh:

I've been doing a bit of RAM swapping. I have 3 slots 1GB, 512MB and 256MB to give 1.75GB total. To cut a very long story short, the only chip which is stable and doesn't give the error is the 512MB one. Any of the other 2 chips installed either togather or on their own gives me the error. I've tried them in different memory slots, same error. I can run EMC9 when I eventually get into Windows. Of course I can't run Vista on 512MB RAM no matter what Microsoft say!

It's very frustrating when all the RAM happily lived together until ROXIO came along then all these problems. I can't see why they should appear with just one program. Now I have to go to the expense of buying a GB of RAM just to see whether I can cure the problem or not!  :)

Edited by Sam67_uk, 03 February 2007 - 03:50 PM.


#9 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 03 February 2007 - 03:55 PM

Could be anything really stressing the RAM there - I've seen it happen out of the blue on other machines (it's fine if left alone and you don't do anything, but falls over when you start)

Vista is a lot more demanding - add in something that really loads things up like video rendering and the RAM will fall over. A quick check - back down the bus speed a notch or two and see if it will stabilise
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#10 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 03 February 2007 - 04:18 PM

View Postgi7omy, on Feb 3 2007, 05:55 PM, said:

Could be anything really stressing the RAM there - I've seen it happen out of the blue on other machines (it's fine if left alone and you don't do anything, but falls over when you start)

Vista is a lot more demanding - add in something that really loads things up like video rendering and the RAM will fall over. A quick check - back down the bus speed a notch or two and see if it will stabilise

I don't know what mobo he has, but if it has 4 slots, and only 3 are used, the DIMMs will run in single channel mode.  That and the fact that you should only install identical type and size DIMM pairs in each channel.

Since my mobo only takes the first generation DDR RAM and not the DDR2 RAM, maybe this doesn't apply anymore.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#11 silver

silver

    Apprentice

  • Members
  • PipPipPipPip
  • 175 posts

Posted 03 February 2007 - 05:01 PM

View PostSam67_uk, on Feb 3 2007, 03:49 PM, said:

Ohh I like Windows Vista, it's EMC9 I don't like  :D
I personally like a challenge. I wonder if Roxio does ?  :)

Quote

I've been doing a bit of RAM swapping. I have 3 slots 1GB, 512MB and 256MB to give 1.75GB total. To cut a very long story short, the only chip which is stable and doesn't give the error is the 512MB one. Any of the other 2 chips installed either togather or on their own gives me the error. I've tried them in different memory slots, same error. I can run EMC9 when I eventually get into Windows.
And no problems at all during the installation ? I'm thinking memory configuration issue here.

Quote

Of course I can't run Vista on 512MB RAM no matter what Microsoft say!
The definition of the term "run" has many interpretations. Look at Dubya ! (Rot row ! He said the D-word !) I ran Windows 2000 Pro on a P1 - 100 MHz proc for a little bit out of necessity. Combined with 768MB of RAM, it functioned albeit pretty slowly.

Quote

It's very frustrating when all the RAM happily lived together until ROXIO came along then all these problems. I can't see why they should appear with just one program. Now I have to go to the expense of buying a GB of RAM just to see whether I can cure the problem or not!  :huh:
I'd run the Vista RAM diags. Also are you running an nForce 3-based motherboard by any chance ? If that's the case I'd recommend getting 2X1GB sticks that are twins. Running unmatched memory in a motherboard designed to run in a dual channel configuration is asking for trouble. I know as I had a MSI nForce 3 motherboard. Had one pair of top notch GEIL DIMM's and wanted to add a third 512 DIMM howver the the timing was 2.5 vs. the CL2 of the GEIL. The whole system slowed down and errors became something of a concern when I heaped up the RAM. And as you can already see, Vista really heaps it up ! What I'm getting at is that your system may have difficulty with all of the memory addressing that's going on. Particularly if you have a video card that has less than 256MB of RAM and might be addressing your RAM. With a 128MB card it wasn't even an issue with XP however cards with workarounds such as TurboCache and such marketing BS can be another source of problems. I trust the chipset manufacturers to make decent chipsets to address the RAM however when a video card starts doing it, well they simply are designed to peacefully co-exist in my opinion.

View Postgi7omy, on Feb 3 2007, 03:55 PM, said:

Could be anything really stressing the RAM there - I've seen it happen out of the blue on other machines (it's
fine if left alone and you don't do anything, but falls over when you start)
Vista is a lot more demanding - add in something that really loads things up like video rendering and the RAM will fall over. A quick check - back down the bus speed a notch or two and see if it will stabilise
We're thinking along the same lines here though I believe that the bus speed should automatically clock down. Particularly if it's an AMD system where the northbridge controller is on the proc. I'm wondering if his video card isn't placing stuff in RAM. The new-ish cards by ATI and nVidia use things like Turbo-cache and other such nonsense to offset the cost of memory increasing the price of the card. Unfortunately I have an ATI X600 w/256MB RAM w.TurboCache and now my system is using 512MB after being left on all day. Fortunately that's well down from the 768 that it was using earlier during indexing. Anyway, one way of checking this would be to disable the Vista theme engine and change the systems theme back to Windows Classic mode.

------------------------------------------------------------------------------------------------------------------------------------------------------------------
AMD64x2 4600+, COOLERMASTER RR-PCH-S9U1-GP COOLER, Gigabyte GA-MA770-S MOTHERBOARD, ASUS 8500GT SILENT w/512MB DDR2
4GB SUPER TALENT  DDR2, 4 SATA HDD's , LITE-ON DVD/RW WINDOWS VISTA x64 SP1
- - - - - - - - - - - - - - -  - - - - - - - ROXIO EMC 9, 8, 7.5, 7.0, 6.0, 5.0, 4.0 & 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

#12 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 03 February 2007 - 07:07 PM

The problem I had was an AMD  - if run at full speed XP BSODed (now there's a nice word - think I'll copyleft it). The mobo set the bus speed at CPU default - what happened was one stick of RAM couldn't manage and fell over. Dropping the clock down to run it at about .2 GHz less cured the problem (brought the FSB down a notch or two because they're clock-locked).
The difference in performance - negligible

Vista is a resource hog and will stress out components that just can't cope. Toss in, as I said, any app that makes demands on the system and it's a guaranteed BSOD
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users