[JoeWhatIsWrong]

The myDVD tool is crashing upon startup.

I purchased the following DVD Drive - MadDog multimedia 18x Triple Format Internal DVD-RW
The h/w included Roxio Creator:
Roxio Creator 8.2 XE
Version: 8.2.220
Build: 822B20C, MDM

Installed the program without any problem, but the following occurred when I went to create a DVD:
a) Started Roxio Creator 8.2
From the toolbar area, I selected:
c) DVD & Video
d) "Create or Edit DVD project"

The following then occurred:
e) "Please wait, loading components" dialog popped up
f) The MyDVD 8 window appeared
g) the tool crashed without selecting any menu items

Other info:
I'm running XP - Home Edition - SP2
CPU - 1.1 GHz
RAM - 512 MB
I've already tried to uninstall and then reinstall. I turned off all anti-virus apps with no change in results.

Here are the excerpts of the error log saved after the crash.
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="VideoWave8.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="DSBurnDialog.dll" SIZE="290816" CHECKSUM="0x45C35732" BIN_FILE_VERSION="8.1.2.27" BIN_PRODUCT_VERSION="8.1.2.27" PRODUCT_VERSION="8.1.2.27" FILE_DESCRIPTION="TODO: &lt;File description&gt;" COMPANY_NAME="Sonic Solutions" PRODUCT_NAME="Editors Module" FILE_VERSION="8.1.2.27" ORIGINAL_FILENAME="DSBurnDialog.dll" INTERNAL_NAME="DSBurnDialog.dll" LEGAL_COPYRIGHT="Copyright © 1994-2005 Sonic Solutions" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.2.27" UPTO_BIN_PRODUCT_VERSION="8.1.2.27" LINK_DATE="06/14/2006 06:22:58" UPTO_LINK_DATE="06/14/2006 06:22:58" VER_LANGUAGE="English (United States) [0x409]" />

Any suggestions would be appreciated.
Thanks.

[gi7omy]

Did you install Internet Explorer 7 and/or Media Player 11?

Both those will wreck EMC 7 and 8

There have been problems btw with the Maddog stuff - but support for that is supposed to come from them

[JoeWhatIsWrong]

Yes, I am running Internet Explorer 7. I'll try uninstalling it. Thanks for the tip.

JoeWhatIsWrong, on Feb 4 2007, 01:43 PM, said:

re: The myDVD tool is crashing upon startup.

[gi7omy]

A lot were caught out by that 'update'

If you like the feel of a tabbed browser, most of us here are using Firefox - it's free

http://www.mozilla.com/en-US/

[JoeWhatIsWrong]

I did uninstall Internet Explorer 7 and still had the same results. Any other ideas out there would be appreciated.

Thanks.

[gi7omy]

Have you tried contacting Maddog on this?

Unfortunately I've no way of knowing what alterations may have been made to the program (OEM variants do vary a lot as they are modified for the maker)

[JoeWhatIsWrong]

Yes, I contacted the OEM (Mad Dog Multimedia) and am awaiting their reply.

I just noticed a similar thread related to Mad Dog and problems with creating DVD's in the "Install/Uninstall/Update" subforum within the EMC 8 forum. Seems that others have experienced the similar issues.

[gi7omy]

There does seem to be a problem with it - I've seen posts elsewhere on the web relating to the drive