12 replies to this topic

[Troglodytes]

When using My DVD 9 (Build 900B88I ENU) trying to burn a DVD it validates OK then encodes movie1 of 2 ok, then fails when it starts to encode movie 2 of 2 with error:

80004005 Error while  Encoding Movie
An unrecoverable device error occurred. Error while  Aborting

I have read the other threads about this problem - and as far as I see it should now work. Can you suggest anything else I can try?

Cheers

Troglodytes


Render using software
I have DirectX 9.0c installed
.net framework version 2 is installed

System:
• Shuttle (FT61 motherboard)
• Windows Version: Windows 5.1 Service Pack 2 (Build 2600)
• Machine  Type: AT/AT COMPATIBLE
• System  BIOS Version: XPC    - 42302e31
• System  BIOS Date: 08/19/04
• Processor Type: x86 Family 15 Model 2 Stepping 9
• Processor Vendor: GenuineIntel
• Number  of Processors: 2
• Physical Memory: 1024 MB

Disks:
• Maxstor 6Y160MO
• WDC WD360GD-00FNAO

DVD/CD drive:
• Sony DVD RW DRU810A
Video Card:
• Matrox Millenium P650 – Driver version 1.12.0.110 (latest uninstalled and re-installed) – running 2 Sony DVI monitors

[Beerman]

Have you tried burning to an image file instead of direct to disc?  See if you can do that without an error then you can burn your ISO to disc with Disc Copier or Creator Classic.

[gi7omy]

I've a feeling here Paul this could be the graphics - the 'Shuttle' series are very small compact boxes (with micro-format boards and a lack of expansion slots) and as far as I can tell, the graphics are onboard with 64 MB shared memory, so hardware render will not be an option.

[John at Roxio]

Yeah, that error sounds like it is related to the video card to me as well so I would suggest that the previous poster's idea is on track.

[ggrussell]

Matrox Millinemum P650
Key features            
•     64 MB of DDR graphics memory                
•     AGP 8x Interface, compatible with all 8x, 4x, 2x, 1x* systems
                 •     DualHead up to 1920 x 1440 per display                  
•     Dual-DVI up to 1920 x 1200 per display**
Reading through the support pages, looks like the driver has been updated to DirectX 9 'compatible'.  However, it appears this chipset would not work on hardware render plus you only have 64MB of graphic's memory.  I'm fairly sure that 128MB is minimum recommended.

Edited by ggrussell, 08 February 2007 - 09:56 AM.

[Xyzzy]

From system requirements from Roxio's page:

1024x768, 16-bit color graphics card; 24-bit or 32-bit true color recommended
DirectX 9 or higher compatible sound card and graphics card

Regarding EMC tasks, 64MB or even 32MB should be perfectly enough (unless there is something specific about EMC I don't know- I guess that it uses hardware for some transitions and maybe some basic colorspace conversions (?)).

Anyway, Troglodytes writes about using software rendering.

X.

Edited by Xyzzy, 09 February 2007 - 12:58 AM.

[gi7omy]

Xyzzy, on Feb 9 2007, 08:37 AM, said:

From system requirements from Roxio's page:

1024x768, 16-bit color graphics card; 24-bit or 32-bit true color recommended
DirectX 9 or higher compatible sound card and graphics card

Regarding EMC tasks, 64MB or even 32MB should be perfectly enough (unless there is something specific about EMC I don't know- I guess that it uses hardware for some transitions and maybe some basic colorspace conversions (?)

Actually it does use the graphics hardware in rendering - that's why it specifies a graphics card - onboard graphics in general just don't cut it - sorry

[Nasty Biggah]

[font=Tahoma] Well, I've meticulously gone through all your expert opinions, and used it but that still does not resolve my problem.
Can somebody please crack this issue!?

ERROR: 80004005 Error while  Encoding Movie
80004005 Error while  Encoding Menu

[gi7omy]

Please re-post and let us know your system specs, similar to what has been done by others

[Nasty Biggah]

gi7omy, on Feb 11 2007, 06:33 AM, said:

Please re-post and let us know your system specs, similar to what has been done by others

Please find herewith my specs

Windows XP Pro SP2
Dell Dimension DIM5100
Pentium 4 (2 * 3.20 GHz, 2 GB Ram)
Radeon X300 SE 128MB HyperMemory, Radeon X300/X550 Serie secondary
145 GB ATA IDE
PHILLIPS DVD+-RW DVD8701
19" DELL LCD Monitor

[gi7omy]

OK - your problem isn't the graphics card, however, have you gone to ATI and got the latest drivers from there? Also, did you update DirectX to the latest (9.0c from MS)?

The DirectX is NOT a normal MS update - it has to be downloaded and installed manually from MS and is not available on Windows Update and the video drivers from either MS or Dell are almost certain to be some time behind the maker's ones

Also, are you running Internet Explorer 7 and/or Media Player 11?

[Nasty Biggah]

gi7omy, on Feb 12 2007, 04:08 AM, said:

OK - your problem isn't the graphics card, however, have you gone to ATI and got the latest drivers from there? Also, did you update DirectX to the latest (9.0c from MS)?

The DirectX is NOT a normal MS update - it has to be downloaded and installed manually from MS and is not available on Windows Update and the video drivers from either MS or Dell are almost certain to be some time behind the maker's ones

Also, are you running Internet Explorer 7 and/or Media Player 11?

oh yes I have downloaded and ran the latest ATI drivers. i'll follow up on the DirectX update but i think i did.

I am running IE7 and MP11.

[gi7omy]

IE7 and WMP11 have both been causing problems - try removing them and see if that helps