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#1 User is offline   Yendor 

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Posted 08 February 2007 - 06:35 AM

Where can I submit feature requests for EMC9?

Thanks,
- Rod
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#2 User is offline   gi7omy 

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Posted 08 February 2007 - 06:40 AM

You can post to the General Chat area - but there won't be any new features added to an existing program or even the next one (that is usually well into alpha) - you might make it for v11 :)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#3 User is offline   ggrussell 

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Posted 08 February 2007 - 06:42 AM

I don't think there is an official way, but posting something here would be a good place.
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#4 User is offline   Yendor 

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Posted 08 February 2007 - 07:38 AM

I sure hope they are spending some time stabilizing and polishing this a little before moving on. I spend so much time wrestling with this thing that I haven't actually been able to produce anything yet. I've even tried using all the different tools to replace some of my more traditional tasks, and it's always a step backwards.

Here's some requests - I'm being conservative:

- When burning, provide an option to run the operation at a lower priority so that I can still use my computer.

- MyDVD: In the "Production Editor", provide a toolbar button and/or context menu to add a chapter mark. It's painful to have to go to the chapter editor.

- MyDVD/VideoWave: Speed up MPEG2 (and all other compressed formats) movie navigation/editing. I am embarrased to say that CyberLink kicks Roxio's rear end on this.
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#5 User is offline   gi7omy 

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Posted 08 February 2007 - 07:50 AM

Any released version of a program is always a 'done deal' - there may (and in the case of EMC9 will) be patches issued but that will just fix problems that have come to light since release - they never add new features (that is always an upGRADE and not an upDATE)

However, in regard to 'lower priority for burning' that is outside the control of the program. You have to remember that video processing is INTENSELY CPU/GPU aggressive (check in Task Manager as to CPU usage and you will see it never drops below 100%). That's why commercial rendering is done on 'farms' - a LOT of computers linked together to form a 'super-computer' with loads of RAM and multi CPUs. Home computers (even multi-core) can't hope to even get close to the power of those. High end commercial machines can be up to 8 core with 16 GB of very fast RAM

As I said, it's a safe bet that v10 is already in alpha with all the components being in place and adding to that isn't really an option. None of us know what there will be in that so it's impossible to say if there will be better navigation or anything.

But - keep firing in suggestions - maybe someone will spot them
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

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4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
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#6 User is offline   Beerman 

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Posted 08 February 2007 - 07:52 AM

View PostYendor, on Feb 8 2007, 09:38 AM, said:

I sure hope they are spending some time stabilizing and polishing this a little before moving on. I spend so much time wrestling with this thing that I haven't actually been able to produce anything yet. I've even tried using all the different tools to replace some of my more traditional tasks, and it's always a step backwards.

Here's some requests - I'm being conservative:

- When burning, provide an option to run the operation at a lower priority so that I can still use my computer.

- MyDVD: In the "Production Editor", provide a toolbar button and/or context menu to add a chapter mark. It's painful to have to go to the chapter editor.

- MyDVD/VideoWave: Speed up MPEG2 (and all other compressed formats) movie navigation/editing. I am embarrased to say that CyberLink kicks Roxio's rear end on this.

You don't mention your computer specs but I've not had any problems with using my computer while burning.

While I agree using Mpeg in VW is slow, it's a much, much better improvement over v8. I've not tried Cyberlink and don't know what the quality is but I'm pleased with the quality VW puts out.
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#7 User is offline   ggrussell 

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Posted 08 February 2007 - 08:09 AM

regardless of computer speed, I still would not recommend using the computer while rendering. When something goes wrong, where do you start troubleshooting? Do you blame EMC or the fact that you where doing something else? Perhaps the 'other' app has poor memory management and overwrote memory that Videowave was using. Things like that 'should not' happen, but as a consumer, how do you know that it doesn't? If you're not using the computer, the render will take less time, too.

Quote

In the "Production Editor", provide a toolbar button and/or context menu to add a chapter mark.
There is already a way to do that. In MyDVD, load your prooject. Select your movie and click 'edit movie'. This brings you to the production editor. Switch to Timeline. Move the 'blue line' to a point you would like a chapter mark. Then click the + at the front of the timeline. See attachement. These marks are translated into chapter marks.

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#8 User is online   Larry 

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Posted 08 February 2007 - 08:41 AM

View Postggrussell, on Feb 8 2007, 10:09 AM, said:

regardless of computer speed, I still would not recommend using the computer while rendering. When something goes wrong, where do you start troubleshooting? Do you blame EMC or the fact that you where doing something else? Perhaps the 'other' app has poor memory management and overwrote memory that Videowave was using. Things like that 'should not' happen, but as a consumer, how do you know that it doesn't? If you're not using the computer, the render will take less time, too.

There is already a way to do that. In MyDVD, load your prooject. Select your movie and click 'edit movie'. This brings you to the production editor. Switch to Timeline. Move the 'blue line' to a point you would like a chapter mark. Then click the + at the front of the timeline. See attachement. These marks are translated into chapter marks.

The one thing I would add to Gary's post, is that I found that after marking the chapters that way, back in MyDVD you still need to open the "cahpter Editor" window (as you called it) for MyDVD to pick the marks up as chapter marks, which it does automatically in that window.
Larry
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#9 User is offline   Yendor 

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Posted 08 February 2007 - 11:03 AM

View Postgi7omy, on Feb 8 2007, 07:50 AM, said:

Any released version of a program is always a 'done deal'


Ew. Well, I guess I'm not going to ever be satisfied with this product then. I don't have to give them any more money, so I guess that's a fair trade and I've learned my lesson.

View Postgi7omy, on Feb 8 2007, 07:50 AM, said:

However, in regard to 'lower priority for burning' that is outside the control of the program.


Balogna. It's just a matter of how much time the computer spends doing one thing vs. another. If it's going to take me 5 hours to burn a DVD, it seems reasonable to let me check my e-mail.
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#10 User is offline   gi7omy 

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Posted 08 February 2007 - 11:06 AM

Certainly - go check e-mail, run a game, have a chat with your friend on Yahoo

Just don't expect the DVD to come out right - it needs every bit of CPU power it can get to render. That's the bottom line in ANY rendering app
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
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Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


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#11 User is offline   Yendor 

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Posted 08 February 2007 - 11:09 AM

View PostBeerman, on Feb 8 2007, 07:52 AM, said:

You don't mention your computer specs but I've not had any problems with using my computer while burning.

While I agree using Mpeg in VW is slow, it's a much, much better improvement over v8. I've not tried Cyberlink and don't know what the quality is but I'm pleased with the quality VW puts out.


I have what is probably a minimum config -- 1.3GHz AMD, 1GB. But that has nothing to do with how the application selects its thread priority.

CyberLink is pretty lame over all, but for some reason they've really done well with MPEG2. I thought Roxio has een around a while, so they must be experts at this.


View PostLarry, on Feb 8 2007, 08:41 AM, said:

The one thing I would add to Gary's post, is that I found that after marking the chapters that way, back in MyDVD you still need to open the "cahpter Editor" window (as you called it) for MyDVD to pick the marks up as chapter marks, which it does automatically in that window.


Well, whaddya know, another Roxio gotcha. I'm an optimist, so I'll try it. But it defeats the whole purpose of my original request -- avoiding the chapter editor which is pig slow. I wouldn't doubt it has to render the whole silly video to get the thumbnails instead of just caching them once.
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#12 User is online   Larry 

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Posted 08 February 2007 - 11:26 AM

View PostYendor, on Feb 8 2007, 01:09 PM, said:

Well, whaddya know, another Roxio gotcha. I'm an optimist, so I'll try it. But it defeats the whole purpose of my original request -- avoiding the chapter editor which is pig slow. I wouldn't doubt it has to render the whole silly video to get the thumbnails instead of just caching them once.

Not for me on my pc, which isn't that much more "powerful" than yours from the looks of it.
I opened MyDVD, added a video file, edited it to add the markers, back to the menu, open the edit chapters window, unchecked create chapter menu, saved it. All in under 3 min. Chapter edit window took me about 15 secs start to finish.
Larry
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#13 User is offline   Tom at Roxio 

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Posted 08 February 2007 - 11:45 AM

View PostYendor, on Feb 8 2007, 07:38 AM, said:

I sure hope they are spending some time stabilizing and polishing this a little before moving on. I spend so much time wrestling with this thing that I haven't actually been able to produce anything yet. I've even tried using all the different tools to replace some of my more traditional tasks, and it's always a step backwards.

Here's some requests - I'm being conservative:

- When burning, provide an option to run the operation at a lower priority so that I can still use my computer.

- MyDVD: In the "Production Editor", provide a toolbar button and/or context menu to add a chapter mark. It's painful to have to go to the chapter editor.

- MyDVD/VideoWave: Speed up MPEG2 (and all other compressed formats) movie navigation/editing. I am embarrased to say that CyberLink kicks Roxio's rear end on this.

Thanks. We're listening... and we hear you.

Tom
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#14 User is offline   John at Roxio 

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Posted 08 February 2007 - 12:38 PM

Just to clarify, I think what Tom means is that he will take this information back to development and see what can be done about it. The reality is that nothing can actually fix a slow CPU but we can try an optimize the application to make better use of it. Of course I could only assume our next version will be even more CPU intensive, so I suspect a 1.3Ghz CPU wont ever be fast enough.
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#15 User is offline   Yendor 

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Posted 08 February 2007 - 01:01 PM

View PostLarry, on Feb 8 2007, 11:26 AM, said:

Not for me on my pc, which isn't that much more "powerful" than yours from the looks of it.
I opened MyDVD, added a video file, edited it to add the markers, back to the menu, open the edit chapters window, unchecked create chapter menu, saved it. All in under 3 min. Chapter edit window took me about 15 secs start to finish.


How long is your video? Mine is roughly 1.5 hours worth.
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#16 User is offline   Yendor 

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Posted 08 February 2007 - 01:12 PM

View PostJohn at Roxio, on Feb 8 2007, 12:38 PM, said:

Just to clarify, I think what Tom means is that he will take this information back to development and see what can be done about it. The reality is that nothing can actually fix a slow CPU but we can try an optimize the application to make better use of it. Of course I could only assume our next version will be even more CPU intensive, so I suspect a 1.3Ghz CPU wont ever be fast enough.


The free CyberLink that comes with my video camera is able to do it. I've been converting some MPEG2 videos for my portable player with "homegrown" AviSynth+VirtualDub, it can do it. The CPU is not limiting Roxio.

Well, if Roxio thinks it's good enough, I guess there isn't much I can do there.
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#17 User is offline   gi7omy 

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Posted 08 February 2007 - 01:22 PM

Check one thing - what bit rate does the Cyberlink render at - and bear in mind that EMC renders at 3 Mb
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


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EMC10 on Windows XP64 SP2
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ECD6 on Gentoo Linux (running under VMWare)
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#18 User is offline   Yendor 

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Posted 08 February 2007 - 01:28 PM

View Postgi7omy, on Feb 8 2007, 11:06 AM, said:

Certainly - go check e-mail, run a game, have a chat with your friend on Yahoo

Just don't expect the DVD to come out right - it needs every bit of CPU power it can get to render. That's the bottom line in ANY rendering app


That's lame. Unless this "rendering" requires some one-chance timing, all it should do is go slower. Whether the computer calculates 2+2 fast or slow it's still going to equal 4. Again, I have used another app, VirtualDub, that let's me do this very thing. While it is rendering I can lower the thread priority thereby deciding which of my tasks should have more importance. 100% success rendering video.

HOWEVER, the "burning" I was referring to is actually the *burning*, not the rendering. I was burning a data disc when I experienced this, so all it is doing is ferrying data to the drive.
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#19 User is offline   grandpabruce 

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Posted 08 February 2007 - 01:32 PM

View PostYendor, on Feb 8 2007, 03:28 PM, said:

That's lame. Unless this "rendering" requires some one-chance timing, all it should do is go slower. Whether the computer calculates 2+2 fast or slow it's still going to equal 4. Again, I have used another app, VirtualDub, that let's me do this very thing. While it is rendering I can lower the thread priority thereby deciding which of my tasks should have more importance. 100% success rendering video.

HOWEVER, the "burning" I was referring to is actually the *burning*, not the rendering. I was burning a data disc when I experienced this, so all it is doing is ferrying data to the drive.


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#20 User is offline   Tom at Roxio 

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Posted 09 February 2007 - 07:27 AM

View PostJohn at Roxio, on Feb 8 2007, 12:38 PM, said:

Just to clarify, I think what Tom means is that he will take this information back to development and see what can be done about it. The reality is that nothing can actually fix a slow CPU but we can try an optimize the application to make better use of it. Of course I could only assume our next version will be even more CPU intensive, so I suspect a 1.3Ghz CPU wont ever be fast enough.


John - I wasn't replying to a specific issue... I was just letting people know that we're here, and we're listening to our customer's suggestions and concerns.

In regard to the question of CPU usage and priority while rendering, editing, encoding or burning... most of these operations are not synchronous. Rendering, editing, or encoding can be performed at any speed, and if your computer is doing other things it will slow down these operations, but this should not cause any fatal errors (crashes, or inability to do what you wanted) - unless you don't leave enough system resources (especially memory) for Creator. In general, it's not a good idea to try to do much else while you are working with video.

Burning is a slightly different story. A 12X DVD burner is trying to write 16 MB per second. If your PC can't keep up, the burning stops. This is known as a buffer underrun. In older burners the resulting disc would only be partially recorded (a useless coaster). Today's burners have technologies that allow them to restart the burning where they left off, after the memory buffer is re-filled. However, these discs may have some errors in the places where burning was stopped and restarted, and in general it is not a good idea to rely on these buffer-underrun technologies to save your bacon. I personally like to burn my DVDs at 4X, even with a 12X burner, just to help insure a higher quality recording. To make up for lost time, I use 2 burners, using Creator Classic's advanced feature to burn to multiple drives. Even though I'm using a fairly powerful PC, I avoid doing too many other things while I'm burning. A little web browsing won't hurt you if you have a dual-core machine with lots of memory. But I wouldn't fire up programs that need lots of CPU and memory (like VideoWave, PhotoSuite, or CinePlayer) while you are burning.

- Tom

This post has been edited by Tom at Roxio: 09 February 2007 - 07:47 AM

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