8 replies to this topic

[Railroadjoe]

When I go to burn my DVD for the project I built with DVDit I get the following error message:
The resolution of this file is not supported by DVD. -PGC Info; name = Hannah Louise, ref = Qrgc,
Time = 0.000 s -20403 Inconsistance video horizontal resolution.

Does anyone know how I can fix my DVD ptoject?

Thanks

Joe

[SS Scott]

what version of DVDit Pro are you using?

when you import the video into the palette, right click on it and select properties.  what does it say for video size?

[Railroadjoe]

Railroadjoe, on Feb 9 2007, 03:34 PM, said:

When I go to burn my DVD for the project I built with DVDit I get the following error message:
The resolution of this file is not supported by DVD. -PGC Info; name = Hannah Louise, ref = Qrgc,
Time = 0.000 s -20403 Inconsistance video horizontal resolution.

Does anyone know how I can fix my DVD ptoject?

Thanks

Joe

The project has four menus (styles) and 8 video clips. I did copy the complete file to another project and found the same problem. I then started to eliminate video clips and menus one at a time and ended up with one menu and I could finely burn the DVD. So I thought it was the last menu I took off, but I added another menu to the project and that gave me the same problem. I try both menu in another project and I could burn the DVD. It looks like I must have some ghost file or part of a file left in the bad project. Maybe there is a setting in that project that wrong. I would like to fine the problem, I hope you can help. The error code most likely is the key.

The problem seem to be in the project after I add any second menu (style).

Thanks

Joe

[SS Scott]

please help me by answering the quetions in my last response on this.

[Railroadjoe]

SS Scott, on Feb 10 2007, 10:08 AM, said:

please help me by answering the quetions in my last response on this.

I am using DVDit Pro 6.
All the videos and menus are 720 x 480 pixels.

I am up and runnig now, I kept on eliminating videos and menus until I could burn the DVD. The problem was that I had a button on a menu link to a video twice. How that happen I have know idea. I have made many DVDs and this is the first time I have ever had a problem with either MyDVD or DVDit.

I would still like to know more about error codes.

Thanks for the help

Joe

[chrispy]

I have been having what seems to me to be a similar proble, or at least I just reached the point where I was going to try eliminating menus.  I was able to write the project to disc without any menus, but my customer expects menus.  With 4 menus I got a message 20400, not an mpg file.  I think it's the menus themselves.  I'm going to try again today.  If one menu works, that would be enough.  However, if this is the problem, it is a disappointment.

I have been having what seems to me to be a similar proble, or at least I just reached the point where I was going to try eliminating menus.  I was able to write the project to disc without any menus, but my customer expects menus.  With 4 menus I got a message 20400, not an mpg file.  I think it's the menus themselves.  I'm going to try again today.  If one menu works, that would be enough.  However, if this is the problem, it is a disappointment.

[SS Scott]

this should not be an issue.  the previous user tracked it to a bad file.   what version of DVDit Pro are you using?

[Railroadjoe]

I have been having what seems to me to be a similar proble, or at least I just reached the point where I was going to try eliminating menus.  I was able to write the project to disc without any menus, but my customer expects menus.  With 4 menus I got a message 20400, not an mpg file.  I think it's the menus themselves.  I'm going to try again today.  If one menu works, that would be enough.  However, if this is the problem, it is a disappointment.

I have been having what seems to me to be a similar proble, or at least I just reached the point where I was going to try eliminating menus.  I was able to write the project to disc without any menus, but my customer expects menus.  With 4 menus I got a message 20400, not an mpg file.  I think it's the menus themselves.  I'm going to try again today.  If one menu works, that would be enough.  However, if this is the problem, it is a disappointment.

Chrispy:

I am fairly positive that my problem was ---- I link a menu button to a video twice, as soon as I relink all the menus/menu buttons I had no problem burning the DVD.

I have no idea how I link a menu button twice, but I sure I did.

I do know I could of made the whole DVD over again faster than it took me to trouble shoot the problem. I was also under a deadline, but I did make it.

Railroadjoe

[antoinearmand]

Chrispy:

I am fairly positive that my problem was ---- I link a menu button to a video twice, as soon as I relink all the menus/menu buttons I had no problem burning the DVD.

I have no idea how I link a menu button twice, but I sure I did.

I do know I could of made the whole DVD over again faster than it took me to trouble shoot the problem. I was also under a deadline, but I did make it.

Railroadjoe

Hi everyone,
I have exactly the same problem. (Wich is becoming really annoying since my menu is a hell to do over again)
And I was wondering how/where do you see that a menu is linking to a video twice ?

Thank you in advance for anny anwswers.