[Cedruk]

I saved a production with MyDVD (from EMC9) and opend it again to work on it but have a window poping up with this message:

Microsoft Visual C++ Runtime Library
Program C:\program files\roxio\VideoUI 9\VideoWave9.exe
R6025
-pure virtual function call

As I surfed, I found another topic with the same problem saying I should go to kb.roxio.com/content/kb/Photosuite/000110CR

which I did and all all the Roxio services were already checed...I undid them and rechecked them again but the problem is still hanging.

Can anyone help me ?

Here are my specs:

Système d'exploitation Microsoft Windows XP Édition familiale
Version 5.1.2600 Service Pack 2 Nu 2600
Fabricant Dell Inc. Dimension 3100
Modèle Dell DV051
Type PC à base X86
Processeur x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2992 Mhz
Processeur x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2992 Mhz
Mémoire physique totale 2 048,00 Mo
Video card Nvidia Geforce 5200 (PCI)

[gi7omy]

Check this thread:

http://forums.support.roxio.com/index.php?...amp;#entry93096

Bonne chance

[Marabut199]

Cedruk, on Feb 11 2007, 09:55 AM, said:

I saved a production with MyDVD (from EMC9) and opend it again to work on it but have a window poping up with this message:

Microsoft Visual C++ Runtime Library
Program C:\program files\roxio\VideoUI 9\VideoWave9.exe
R6025
-pure virtual function call

As I surfed, I found another topic with the same problem saying I should go to kb.roxio.com/content/kb/Photosuite/000110CR

which I did and all all the Roxio services were already checed...I undid them and rechecked them again but the problem is still hanging.

Can anyone help me ?

Here are my specs:

Système d'exploitation Microsoft Windows XP Édition familiale
Version 5.1.2600 Service Pack 2 Nu 2600
Fabricant Dell Inc. Dimension 3100
Modèle Dell DV051
Type PC à base X86
Processeur x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2992 Mhz
Processeur x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2992 Mhz
Mémoire physique totale 2 048,00 Mo
Video card Nvidia Geforce 5200 (PCI)

I had number of these errors with Sonic and Roxio EMC9.

I had uninstalled both. Everything. Cleaned registry and issues using CC Cleaner. Uninstalled IE7 (this was the culprit) rolling back to IE6.

Reinstalled EMC9 first and IE7 afterwards. All works OK now.

[gi7omy]

Marabut199, on Feb 12 2007, 10:55 AM, said:

Reinstalled EMC9 first and IE7 afterwards. All works OK now.

Personally I'd have left IE7 in the recycle bin - it is very problematic, not to mention very non-compliant as a browser. There are websites that just won't open if you try to use it on them. I like tabbed browsing - so I use Firefox which is fully W3C compliant

[jackeric]

Cedruk, on Feb 11 2007, 09:55 AM, said:

I saved a production with MyDVD (from EMC9) and opend it again to work on it but have a window poping up with this message:

Microsoft Visual C++ Runtime Library
Program C:\program files\roxio\VideoUI 9\VideoWave9.exe
R6025
-pure virtual function call

As I surfed, I found another topic with the same problem saying I should go to kb.roxio.com/content/kb/Photosuite/000110CR

which I did and all all the Roxio services were already checed...I undid them and rechecked them again but the problem is still hanging.

I have the exact same problem. My card is ATI AIW 9000 and I use IE7.

I tried to get online support from Roxio and just shoved me off here !!! You know what, in the not far future, they will have a case study at Harvard Business School : "How roxio went under because they didn't care about their unhappy customers".

[grandpabruce]

jackeric, on Feb 12 2007, 12:05 PM, said:

(Snip) I have the exact same problem. My card is ATI AIW 9000 and I use IE7.

I tried to get online support from Roxio and just shoved me off here !!!

And, did you get it fixed?

[gi7omy]

For the benefit of new readers, I shall recap on the story

1: Go to the CARD MAKER's website. download and install the LATEST drivers for video - uninstall the old ones COMPLETELY first

2: Go to Microsoft, download and install the LATEST DirectX 9.0c (the Feb release is there)

3: GET RID OF IE 7 and WMP 11

[jackeric]

grandpabruce, on Feb 12 2007, 10:21 AM, said:

And, did you get it fixed?

Nope, no fix. It's easier to get rid of EMC than to get rid of half of my other software.

ATI DO NOT recommand to use their latest driver on older cards like AIW 9000. We have to use v6.2

If I have to change my hardware or get a new PC just to get myDVD running, guess what...

[gi7omy]

Well - it did say on the box the absolute minimum specs and if your machine is underpowered, there's not a lot that can be done

But - did you follow the other instructions?

Also, did you try forcing the rendering to software instead of hardware?

[grandpabruce]

jackeric, on Feb 12 2007, 12:51 PM, said:

Nope, no fix. It's easier to get rid of EMC than to get rid of half of my other software.

ATI DO NOT recommand to use their latest driver on older cards like AIW 9000. We have to use v6.2

If I have to change my hardware or get a new PC just to get myDVD running, guess what...

Get rid of IE 7, or you probably won't get it to work. That Radeon may not be up to the task for this software, but try it in software rendering mode. It may work for you.

[jackeric]

grandpabruce, on Feb 12 2007, 01:44 PM, said:

Get rid of IE 7, or you probably won't get it to work. That Radeon may not be up to the task for this software, but try it in software rendering mode. It may work for you.

I got rid of IE7, reinstalled Feb 07 release of directX and got the same problem.

[grandpabruce]

jackeric, on Feb 12 2007, 06:21 PM, said:

I got rid of IE7, reinstalled Feb 07 release of directX and got the same problem.

Try it in software render mode. In MyDVD, click on Tools, then on Options, then click on Software.

[jackeric]

grandpabruce, on Feb 12 2007, 04:49 PM, said:

Try it in software render mode. In MyDVD, click on Tools, then on Options, then click on Software.

changed, closed, restart and no change = crash

[Cedruk]

I did everything you guys told me to do...

Got also rid of IE7 and WMP11 but still get the error pop up message


Microsoft Visual C++ Runtime Library
Program C:\program files\roxio\VideoUI 9\VideoWave9.exe
R6025
-pure virtual function call

Anyone can help ?...since Roxio support won't show us any care...

Here are my specs:

Système d'exploitation Microsoft Windows XP Édition familiale
Version 5.1.2600 Service Pack 2 Nu 2600
Fabricant Dell Inc. Dimension 3100
Modèle Dell DV051
Type PC à base X86
Processeur x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2992 Mhz
Processeur x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2992 Mhz
Mémoire physique totale 2 048,00 Mo
Video card Nvidia Geforce 5200 (PCI)

[gi7omy]

Did you update the drivers for the graphics card from here?

Also, what memory is on the graphics card? (I'm slightly concerned seeing it's PCI and not AGP)

[Cedruk]

The memory is 256

I haven't upgrarded yest from Nvidia...

I had no problem with Videowave tough and no problem to work on MyDVD...it crashed only when <i reopend it to work again on the production...

Cedric

[gi7omy]

Another thing to try.

First of all, check here

Also, run msconfig and uncheck RoxWatch9 in the startup section, reboot and tell the pop-up to go away and don't ask you again.

Roxwatch is the program that runs Media Watch (a bit of a resource hog anyway)

This post has been edited by gi7omy: 17 February 2007 - 05:21 AM

[Cedruk]

gi7omy, on Feb 17 2007, 05:20 AM, said:

Another thing to try.

First of all, check here

Also, run msconfig and uncheck RoxWatch9 in the startup section, reboot and tell the pop-up to go away and don't ask you again.

Roxwatch is the program that runs Media Watch (a bit of a resource hog anyway)

Did both and nothing changes...samer error message appears...

????????????????????????????????????????????????????????????????????

The main problem is when want to divide the sequences in chapters, when I save the file, want to work again on the file and then the error window pops up...

This post has been edited by Cedruk: 17 February 2007 - 10:19 AM

[jackeric]

All services were already running in Config.sys but services were stopped.

[ranxerox1]

I have exactly the same problem.... Strange that only 2 of us are worried by this ? I have seen your settings : they are in French, so am I... any kind of discrimination against French computers ?

To be more serious, that is a pain in the a... Just make all the effort to create many chapters with the granularity of z frame...save all this and not being able to recover the work done...