23 replies to this topic

[Cold Steel]

I opened another thread and asked why my Disc Copier was not working. The only type of response here was:

Why do you think that posting this, many times, over a period of many days, that the answer you get will be different than before? THE SOFTWARE WON'T COPY ENCRYPTED FILES!!!!!!!!! It is illegal.

I'm trying to get the question answered regarding unencrypted files. Since the files were created by me, I don't see how they can be encrypted. I purposely did not encrypt them because I want to be able to copy them and have others able to copy them. The Roxio copy I have is legally owned by the U.S. government (NIH) and the files I'm trying to copy are files produced for the government.

Again, these are unencrypted files that seem to copy fine in Classic Creator. Please stow the accusations and stop closing my threads. I want the files to play on a standard DVD+R and so far Disc Copier is not working, not selecting or anything. My DVDs also are not playing, but I'm not sure this is a problem with the copies or the hideously old equipment I'm trying to play them on.

I have Version 6 installed. Is that a problem? It, too, doesn't work since installing Version 9.

[grandpabruce]

Cold Steel, on Feb 13 2007, 08:31 PM, said:

I opened another thread and asked why my Disc Copier was not working. The only type of response here was:

Why do you think that posting this, many times, over a period of many days, that the answer you get will be different than before? THE SOFTWARE WON'T COPY ENCRYPTED FILES!!!!!!!!! It is illegal.

I'm trying to get the question answered regarding unencrypted files. Since the files were created by me, I don't see how they can be encrypted. I purposely did not encrypt them because I want to be able to copy them and have others able to copy them. The Roxio copy I have is legally owned by the U.S. government (NIH) and the files I'm trying to copy are files produced for the government.

Again, these are unencrypted files that seem to copy fine in Classic Creator. Please stow the accusations and stop closing my threads. I want the files to play on a standard DVD+R and so far Disc Copier is not working, not selecting or anything. My DVDs also are not playing, but I'm not sure this is a problem with the copies or the hideously old equipment I'm trying to play them on.

I have Version 6 installed. Is that a problem? It, too, doesn't work since installing Version 9.

It looks like the files are okay for burning as data files, but are not meeting the standards to be DVD compliant for a movie. It must be something in the way that you are creating them that makes them non-compliant.

[gi7omy]

On a different note - v6 and v9 will co-exist, provided you don't install Drag to Disc - they're totally incompatible - in fact, any packet writing s/w is incompatible with another.

You can only have one on the machine or you run into all sorts of problems (this includes Sonic DLA, Nero InCD and so on)

[Cold Steel]

grandpabruce, on Feb 13 2007, 06:34 PM, said:

It looks like the files are okay for burning as data files, but are not meeting the standards to be DVD compliant for a movie. It must be something in the way that you are creating them that makes them non-compliant.

That's the problem. When I created them with Roxio Ver. 6, they seemed to work and function fine. When we "upgraded" to Ver. 9, we've had nothing but problems. The videos were shot by a professional and given to us as unencrypted files that were playable on DVDs. When we copied these files to the hard disk, Disc Copier doesn't let us select them. Ver. 6 of Creator Classic no longer works for some reason. It immediately reports the disk burning is complete and reports an error that says it has encountered an error and needs to close. Meanwhile, my boss is complaining because she doesn't understand why I wanted to replace a program that was working with an update that's not.

Quote

On a different note - v6 and v9 will co-exist, provided you don't install Drag to Disc - they're totally incompatible - in fact, any packet writing s/w is incompatible with another. You can only have one on the machine or you run into all sorts of problems (this includes Sonic DLA, Nero InCD and so on)

Yep, I've actually been using Roxio for years and years and have never installed Nero's InCD or Roxio's Drag2Disk. I've never cared for Nero much, but lately I don't know who or what to blame. Is it the insideous activation program? Is it the laws governing how copy programs work? Is it my own system? Microsoft updates? A conflict with other software?

Anyway, the fact that Disc Copier won't let me select any of these files is my number one problem for now. I wish I could post a screenshot, but Roxio needs to activate that feature for the Invision BBS software.

Thanks.

[myguggi]

Cold Steel, on Feb 13 2007, 10:44 PM, said:

That's the problem. When I created them with Roxio Ver. 6, they seemed to work and function fine. When we "upgraded" to Ver. 9, we've had nothing but problems. The videos were shot by a professional and given to us as unencrypted files that were playable on DVDs. When we copied these files to the hard disk, Disc Copier doesn't let us select them. Ver. 6 of Creator Classic no longer works for some reason. It immediately reports the disk burning is complete and reports an error that says it has encountered an error and needs to close. Meanwhile, my boss is complaining because she doesn't understand why I wanted to replace a program that was working with an update that's not.


Yep, I've actually been using Roxio for years and years and have never installed Nero's InCD or Roxio's Drag2Disk. I've never cared for Nero much, but lately I don't know who or what to blame. Is it the insideous activation program? Is it the laws governing how copy programs work? Is it my own system? Microsoft updates? A conflict with other software?

Anyway, the fact that Disc Copier won't let me select any of these files is my number one problem for now. I wish I could post a screenshot, but Roxio needs to activate that feature for the Invision BBS software.

Thanks.

Exactly what are you trying to do? Create a video DVD file you can play in a DVD player from the the vob files? Or are you trying to create a copy of the existing DVD? Simply copying the files to a DVD does not create a DVD.

[gi7omy]

A thought just hit me - if your avi files are actually DivX (and most are) then check this post. It seems DivX and Roxio both have different ideas as to where the codecs go

http://forums.suppor...?showtopic=8841

[Cold Steel]

The files were taken from a commercially produced, but unencrypted, promotional DVD. They consist of VOB, IFO, and BUP files that were copied to my hard disk. Rather than produced a boatload of disks for dissemination, my job is to simply make a disk, type a letter and send it out. The version 6 Creator Classic used to work before I uninstalled it and installed version 9. When version 9 failed to work, I reinstalled version 6 and it won't work at all.

I tried uninstalling and reinstalling it again last night and now version 6 will not recognize my drives. This, too, has happened before and I don't presently recall how I fixed it, but I did.

I wonder if I could swap my version 9 for a version 7? Something's got to give. I just dropped by Amazon.com to look at the feature list and was amazed by the huge numbers of derogatory reviews of version 9. I'm also astounded that not one update has been issued.

Anyway, thanks for the help. I do appreciate it.

[gi7omy]

Did you try a straight copy using Disc Copier (making an image file on the hard drive and using that to make the new ones)?

[Cold Steel]

No, I made the mistake of unistalling version 9. Now, not only will version 6 not work despite repeated installing and uninstalling, I can't reinstall version 9. I get the message: "The CD key that you entered is not valid. Please re-enter your CD key and try again."

So I re-entered the CD key and guess what? I got a message saying, "The CD key that you entered is not valid. Please re-enter your CD key and try again."

I can honestly say that Roxio is the worse written software I've ever had experience with. I've heard of problems between Roxio and IE7 and, remarkably, there are still no updates to Version 9. I've about had it with activated software, anyway. We, as users, probably deserve it the way everything ends up in China, packaged and stamped. But there's no excuse for software that's poorly written and just doesn't work right.

Maybe things will look better tomorrow. I've had it for today.

A patch file can be found here to correct the CD Key Not Valid problem.

Edited by Cold Steel, 15 February 2007 - 10:35 AM.

[Cold Steel]

Now, having found the problem for the CD Key not being recognized, reinstalling Version 9 continues to be a nightmare. The installation gets about two thirds of the way through and wants a disk. So I pop the second disk in and it doesn't work.

I put in the original disk and that didn't work either.

This is really incredibly bad software. Very poorly written and engineered. Roxio really needs to address these problems.

They also need to fix their tech support line. Every 20 seconds or so they pipe in a message about using their #$^@ support site. It must have played at least 20 times while I was on hold. Then the guy who answered wasn't even a dedicated Roxio support person.

If Roxio monitors this site, I hope they pass this on. I'd really like to see them get their act together because the Creator Suite could be really great. I don't think I'll buy any activated software in the future.

[gi7omy]

That sounds more like a failure in reading the installation disc. EMC 9 does NOT install the second (Content) CD automatically so it won't ask for it at any stage

Can you copy the entire contents of the Program disc to a temp folder on the hard drive and run setup.exe from there?

[Cold Steel]

Thanks, that's what I'm doing now. I've run an integrity check on the data disk and it shows no errors.

BTW, the problem with Disc Copy is that it doesn't read video files; it only reads image files! So when Classic Creator tells you to use Disc Copy, it's giving bum dope. You really need one of two other utilities.

That would explain why Disc Copy didn't work.

Check back later. Thanks again.

[gi7omy]

Disc Copy should be able to make an image of any disc - it will create that on the hard drive and then write it back to a blank

[malatekid]

Cold Steel, on Feb 15 2007, 02:10 PM, said:

BTW, the problem with Disc Copy is that it doesn't read video files; it only reads image files!

Disc Copier reads video folder set as well.

[Cold Steel]

Reinstalled the program for the fifth time. Now everything works (as far as I can tell) except MyDVD. It gives me the message:

The following codec(s) must be activated before using the application:

MPEG-2

Click OK to activate, or Cancel to abort.

*Click OK*

No permission - Bad installation

Program closes.

What's the deal on this??

BTW, Disc Copier still won't let me select any non-encryped video BUP, IFO, VOB files. Do I need another keyboard?

*Sigh*

In the CP/M days, companies would release patches for their programs. I think Roxio needs some patches. Lots of them. Are they even working on updates, fixes?

Edited by Cold Steel, 15 February 2007 - 12:53 PM.

[grandpabruce]

Cold Steel, on Feb 15 2007, 01:10 PM, said:

Thanks, that's what I'm doing now. I've run an integrity check on the data disk and it shows no errors.

BTW, the problem with Disc Copy is that it doesn't read video files; it only reads image files! So when Classic Creator tells you to use Disc Copy, it's giving bum dope. You really need one of two other utilities.

That would explain why Disc Copy didn't work.

Check back later. Thanks again.

Disc Copier reads video files just fine, if you are talking about the files in the Video_TS folder.  It won't load .mpg or .avi files.

[Cold Steel]

Okay, when I open up Disc Copier, I select Browse for Disc Image/DVD Video Folder. Then a new box pops up. I go to the drive and folder with the non-encrypted video files and on the right I see a large icon on the right with a bunch of smaller identical icons below. It's a 1 countdown image.

What do I do then? I can't select anything. I hit "Okay" and nothing happens.

What am I doing wrong?

[gi7omy]

Open disc copier, select CD/DVD, go to source and put in the drive letter for the DVD - in destination, select hard drive - click save as and give it a name.

Open the resulting image file again with disc copy and it will write the copy to a blank

[Cold Steel]

I don't have the files on a DVD. They're in a folder. If they were on a DVD or CD, I could copy them straight.

Edited by Cold Steel, 15 February 2007 - 02:17 PM.

[gi7omy]

Sorry - I misunderstod - that's what I thought you were trying to do