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Memory allocation error -1


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#1 Whipple

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Posted 14 February 2007 - 08:54 AM

I've got a problem with this software. After having completed my project, when I try to "write volume" as blu-ray, I get the message "Memory allocation error -1". My machine:
Pentium 4 3.40 GHZ
2 GB RAM
Hard disk:232 Gb
Windows Xp Pro Service Pack 2
Pagefile.sys: 3.532.800 Kb

I need some help, I'm getting crazy.

#2 SS Scott

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Posted 14 February 2007 - 11:56 AM

could be adjusting your virtual memory or could be that you need a clean install of the software....

#3 Whipple

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Posted 14 February 2007 - 12:00 PM

View PostSS Scott, on Feb 14 2007, 11:56 AM, said:

could be adjusting your virtual memory or could be that you need a clean install of the software....
Hey SScot!
I've tried to reinstall the software and nothing has changed. On the other hand, what should be the size of the virtual memory? Now my machine is using 3.36 GB of virtual memory.

#4 SS Scott

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Posted 14 February 2007 - 01:31 PM

you know.  I am honestly just taking a stab here.  this is the only report of this issue.

What is in your project?  How big is the project?  Where and what type are your assets?  Where is your temp folder?

#5 Whipple

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Posted 15 February 2007 - 02:51 PM

View PostSS Scott, on Feb 14 2007, 01:31 PM, said:

you know.  I am honestly just taking a stab here.  this is the only report of this issue.

What is in your project?  How big is the project?  Where and what type are your assets?  Where is your temp folder?

My project has 7 titles. Each title contains: 1 video track, 1 sound track and 1 subtitle track. The project file (*.dvd-dvi) size is 2.82 MB. The project settings are: project size 2.96 MB, size on DVD 21.51 GB, Standard PAL/SECAM, Widescreen, no copy protection, no region, HD transcoding VBR (min:5000, target:8000, max:11000), audio Dolby 2/0 384 kbs, size 1280x720, fps 23.976. Total sides: 1.
Several hours ago I've uninstalled my graphic card drivers and reinstall them again.
I've transcoded again the video sources using Tmpgenc instead of Canopus and rebuilt the project again and, there is no way!!!. The error stays there "Memory allocation error -1" when trying to "write volume" as a blu-ray. I don't really know what to do!!!. This doesn't work.

#6 SS Scott

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Posted 15 February 2007 - 04:55 PM

Whipple, sent you a PM.  let's take this offline and see if we can crack it.

scott

#7 Adam P

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Posted 25 April 2007 - 09:46 AM

I have exactly the same problem !
Did anyone  told you allready how to fix it ?
If yes , please share it with me.

Adam

#8 Artmos

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Posted 02 May 2007 - 03:32 AM

QUOTE (SS Scott @ Feb 15 2007, 04:55 PM) <{POST_SNAPBACK}>
Whipple, sent you a PM.  let's take this offline and see if we can crack it.

scott


Hi!

I'm having the same problem with the MEMORY ALLOCATION ERROR -1 message, with a 4 GBytes RAM and 3GHz processor.

The project is a "BD test" with a vídeo with 90 minutes (~20 Gbytes MPEG-2 1920x1080 file) and subtitles and 2 audio channels.

It's umbelivable that I cannot close any Blu-ray Disc project on this program.

Peter

#9 Whipple

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Posted 06 May 2007 - 01:19 AM

Scott you told me when the problem was reported that it was the first time talking about that error. Well, there are at least 3 people here with the same problem. And, the problem is that we can't add subtitles. When we're adding subtitles the error is always there, no matter how big is the memory in your machine. The only solution you gave me was phoning and talking about my project. Because of the different times I tried to resolve the problem whith the roxio help chat but they didn't know to resolve the situation. They told me "you are the only one reporting that problem". (Again). Well, I congratulate that we are several people inside this and no one offering a solution. This is a software we've paid for we want a solution, an upgrade, a patch or something to allow us to add subtitles without the "memory allocation error".
Frank.

#10 SS Scott

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Posted 06 May 2007 - 05:56 AM

Whipple, perhaps subtitles is the connection. How were your subtitles created? which build are you using?  (check the about screen).

Scott

#11 Whipple

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Posted 06 May 2007 - 08:21 AM

I create the subtitles following the instructions about how to create a script (in the help of the software). If you want Scott I would like to send to you a sample of that script for you to see.

Sorry, the build that I'm using is Version: 6.3 630B91A
Frank

#12 TOTG

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Posted 17 May 2007 - 12:55 PM

QUOTE (Whipple @ May 6 2007, 08:21 AM) <{POST_SNAPBACK}>
I create the subtitles following the instructions about how to create a script (in the help of the software). If you want Scott I would like to send to you a sample of that script for you to see.

Sorry, the build that I'm using is Version: 6.3 630B91A
Frank


Can you put a sample of the script you used on the forum?

Also, could the problem be that the subtitles are longer than the video?

#13 GongJD

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Posted 15 September 2007 - 06:39 AM

QUOTE (TOTG @ May 17 2007, 12:55 PM) <{POST_SNAPBACK}>
Can you put a sample of the script you used on the forum?

Also, could the problem be that the subtitles are longer than the video?

I Have the same error, Scott. Please tell us how to resolve it!

Thanx

QUOTE (GongJD @ Sep 15 2007, 06:37 AM) <{POST_SNAPBACK}>
I Have the same error, Scott. Please tell us how to resolve it!

Thanx

Sorry, I use Subtitleworkshop to transfer SRT file to Sonic DVD Creator, and I Imported it to DVDir Pro HD.

#14 Trans

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Posted 15 September 2007 - 08:39 AM

The error message was report by software, There should be a reason,
software should describe all possiability and reasons to cause the error,
Just don't know Sonic can't provide that information....

#15 Revisionstudios

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Posted 21 August 2008 - 08:18 AM

Did anyone ever solve this problem?  I have the same issue now.  My outputs work fine for single and dual layer DVDs but when I output to Blu Ray image, I get memory allocation error.  I increased the page file size on my internal drives and it did not help.  I have 4 gig memory in my dual opteron machine.  My project is a feature film and extras with 7 menus and one subtitle track.
Max Mitchell
Revision Studios
High Rolls NM

#16 TomInIowa

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Posted 21 August 2008 - 09:38 AM

After reading all the post, is it safe to say everything works if "THERE ARE NO SUBTITLES"?

If so, if you "type" the subtitles in, does it work?

Maybe the script is generating something DVDitHD does not like.

#17 Revisionstudios

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Posted 21 August 2008 - 06:04 PM

QUOTE (TomInIowa @ Aug 21 2008, 09:38 AM) <{POST_SNAPBACK}>
After reading all the post, is it safe to say everything works if "THERE ARE NO SUBTITLES"?

If so, if you "type" the subtitles in, does it work?

Maybe the script is generating something DVDitHD does not like.


After deleting the subtitle track, I burned a Blu Ray successfully.  I still need to be able to burn the disk with a subtitle track.
Max Mitchell
Revision Studios
High Rolls NM

#18 M_Gillessen

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Posted 13 October 2008 - 04:44 AM

Hi,

I have exactly the same problem. I've read all the post related to "memory allocation error -1" and the 3 proposed solutions:
- re-installation of DVDit Pro HD
- defrag
- increasing the virtual memory

I've tried the 3 different solutions and it still doesn't work. When I remove the subtitle track (around 1500 subtitle spots), the Blu-Ray volume is written without any problem.

Obviously this is not a solution since I need the subtitles in my project. I try to find a workaround for 5 days and no way... Scott could you please help.

thanks




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