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Problems With My Dell


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#1 wdg57

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Posted 14 February 2007 - 01:29 PM

I am having the exactly the same problem and can't get a response from Roxio. I have a Dell system and am NOT using a Maddog burner. My software was working fine until I upgraded my virus software. Now nothing I do seems to help. I have also uninstalled and reinstalled with anti-virus and spyware disabled. Tried to install in safe mode without success. I've spent hours working on it and am about to give up!
Any help would be greatly apppreciated. Thanks.

#2 gi7omy

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Posted 14 February 2007 - 01:41 PM

If you aren't using the maddog drive it's hardly 'exactly the same problem'

What anti-virus s/w are you using? There have been instances of problems with AVG and McAfee if you search the forum
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#3 ogdens

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Posted 14 February 2007 - 01:54 PM

View Postwdg57, on Feb 14 2007, 04:29 PM, said:

I am having the exactly the same problem and can't get a response from Roxio. I have a Dell system and am NOT using a Maddog burner. My software was working fine until I upgraded my virus software. Now nothing I do seems to help. I have also uninstalled and reinstalled with anti-virus and spyware disabled. Tried to install in safe mode without success. I've spent hours working on it and am about to give up!
Any help would be greatly apppreciated. Thanks.


So,  everything was working fine and THEN you upgraded your virus software and you have problems.

I think you have posted on the wrong forum. Contact your virus software people.

#4 wdg57

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Posted 14 February 2007 - 04:29 PM

Quote

The myDVD tool is crashing upon startup.

Installed the program without any problem, but the following occurred when I went to create a DVD:
a) Started Roxio Creator 8.2
From the toolbar area, I selected:
c) DVD & Video
d) "Create or Edit DVD project"

The following then occurred:
e) "Please wait, loading components" dialog popped up
f) The MyDVD 8 window appeared
g) the tool crashed without selecting any menu items

I'm not using the home edition of XP, my monitor is probably different, and I might even be in a different time zone than "JoeWhatIsWrong"'s, but it is exactly the same problem as he described.

Why should I contact Norton? Their product is working fine and I have no evidence that it is causing any problems with my Roxio.

You "Gurus" are a bit quick to nit-pick and dismiss. I guess with Roxio's apathy, I'm just SOL.

#5 ogdens

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Posted 14 February 2007 - 05:00 PM

View Postwdg57, on Feb 14 2007, 07:29 PM, said:

I'm not using the home edition of XP, my monitor is probably different, and I might even be in a different time zone than "JoeWhatIsWrong"'s, but it is exactly the same problem as he described.

Why should I contact Norton? Their product is working fine and I have no evidence that it is causing any problems with my Roxio.

You "Gurus" are a bit quick to nit-pick and dismiss. I guess with Roxio's apathy, I'm just SOL.



Your words were "My software was working fine until I upgraded my virus software".

If that is "nit-picken", then I guess you are SOL.

Maybe do a System Restore to a date before you upgraded.

#6 gi7omy

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Posted 14 February 2007 - 06:04 PM

Out of curiosity - how do you know 'Norton is working fine' when it just trashed your CD software?

And just for interest sake - the post you refer to was having problems with a piece of hardware - NOT software

Edited by gi7omy, 14 February 2007 - 06:05 PM.

If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)




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