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Unable to log in to this board. On another computer

#1 missnz

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Group: Members
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Joined: 04-December 06

Post icon Posted 15 February 2007 - 11:59 PM

Can anyone tell me why I'm able to log on. On one computer, but not on the other.

Michelle

#2 gi7omy

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Posted 16 February 2007 - 04:26 AM

You may need to go through the www;roxio.com sight and navigate through Michelle, then enter your pass and login so that the cookies are set for the second machine.

Also ensure that you have the popup blocker disabled for Roxio

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#3 REDWAGON

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Posted 16 February 2007 - 08:50 AM

I had a similar problem a week or so ago Michelle and I had three different computers. One computer I could log on with my e-mail address and password and on another computer I logged on with the same e-mail address but had to use an older password. And on the third computer I couldn't log on at all.

I changed my password back to the old one I had and then all of a sudden I could log on to the forum with all three computers. One possible reason was more than one server could have been used which possibly could be out of sync with each other. Try changing your password on both computers and then don't log off when you leave the forum.

Frank...

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#4 John at Roxio

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Posted 16 February 2007 - 10:30 AM

missnz, on Feb 16 2007, 12:59 AM, said:

Can anyone tell me why I'm able to log on. On one computer, but not on the other.

Michelle

PM me if you are still having problems and the previous posts didn't help.

#5 jeanrosenfeld

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Posted 16 February 2007 - 10:59 AM

My advice would be not to log out and keep the cookies. Then you will be automatically logged in each time (at least it does for me).

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