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XP Pro errors with Roxio's UDF Reader (udfreadr.sys) Recovery from a serious error due to Roxio

#1 User is offline   Clarowl 

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Posted 16 February 2007 - 02:37 PM

Hello,

I just downloaded and installed XP Pro updates from Microsoft and after my computer re-booted about six times, it came up and stated it had recovered from a serious error. It brought up a page from Microsoft with the following info:

Download updates for Roxio's UDF Reader (udfreadr.sys)

This problem was caused by Roxio's UDF Reader (udfreadr.sys). Roxio's UDF Reader (udfreadr.sys) was created by Roxio, Inc..

A solution is available that will solve this problem.


I have done a search on the Roxio site and found one UDF Reader file that did not solve the problem. I just purchased and installed Roxio Creator 9 Suite at the beginning of this week. Any help would be appreciated.

Clarowl
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#2 User is offline   ogdens 

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Posted 16 February 2007 - 02:52 PM

View PostClarowl, on Feb 16 2007, 05:37 PM, said:

Hello,

I just downloaded and installed XP Pro updates from Microsoft and after my computer re-booted about six times, it came up and stated it had recovered from a serious error. It brought up a page from Microsoft with the following info:

Download updates for Roxio's UDF Reader (udfreadr.sys)

This problem was caused by Roxio's UDF Reader (udfreadr.sys). Roxio's UDF Reader (udfreadr.sys) was created by Roxio, Inc..

A solution is available that will solve this problem.


I have done a search on the Roxio site and found one UDF Reader file that did not solve the problem. I just purchased and installed Roxio Creator 9 Suite at the beginning of this week. Any help would be appreciated.

Clarowl


Try this http://forums.support.roxio.com/index.php?...6031&hl=udf
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#3 User is offline   BurnBaby 

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Post icon  Posted 18 February 2007 - 02:03 PM

View Postogdens, on Feb 16 2007, 02:52 PM, said:


I have the same problem with Windows XP Home (Service Pack 2). Micorsoft also sent me to Roxio to get the "available update"... Has anyone found the "available update" ???

Actually I do not know why I am concerned, all I have to do is fully boot my computer and do a complete logon (about 3 minutes) twice after I shut down the machine. If I merely log off, I do not seem to see the problem.

Sonic/Roxio, please help!
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#4 User is offline   gi7omy 

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Posted 18 February 2007 - 02:09 PM

There is no update at present (one is being worked on)

However, in the meantime, uninstall Drag to Disc and that should remove the problem.

It's totally unreliable anyway, along with all packet writing software - good way to lose data
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#5 User is offline   Clarowl 

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Post icon  Posted 18 February 2007 - 06:05 PM

Thanks, guys. You solved the problem with the suggestion to delete Drag and Drop. Appreciated!

Clarowl
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#6 User is offline   stof 

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Posted 24 February 2007 - 02:16 AM

I have the exact same problem - serious system error, udf reader etc. - but I do not know how to remove drag and drop. I have a much older version of roxio which was pre-installed on my computer. They are MyDVD LE and Roxio Creator LE (Dell versions). As there doesn't seem to be a udf update on the website any help would be much appreciated.
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#7 User is offline   gi7omy 

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Posted 24 February 2007 - 03:04 AM

QUOTE (stof @ Feb 24 2007, 10:16 AM) <{POST_SNAPBACK}>
I have the exact same problem - serious system error, udf reader etc. - but I do not know how to remove drag and drop. I have a much older version of roxio which was pre-installed on my computer. They are MyDVD LE and Roxio Creator LE (Dell versions). As there doesn't seem to be a udf update on the website any help would be much appreciated.

Go to add/remove programs and do a repair install - you should be able to take it out that way.

In the meantime, go to help, about in any of the Roxio programs and tell us what version it says it is

This post has been edited by gi7omy: 24 February 2007 - 03:05 AM

If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

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4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
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#8 User is offline   Stas 

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Posted 24 February 2007 - 03:06 AM

Indeed there IS an update here:

http://docs.roxio.com/patches/d2d3290.exe
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#9 User is offline   gi7omy 

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Posted 24 February 2007 - 03:12 AM

QUOTE (Stas @ Feb 24 2007, 11:06 AM) <{POST_SNAPBACK}>
Indeed there IS an update here:

http://docs.roxio.com/patches/d2d3290.exe


Stas - the last post is for an older version and XP - that patch is for Vista and EMC9
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


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#10 User is offline   Stas 

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Posted 24 February 2007 - 03:25 AM

It is for XP as well. (Perfectly works for me.)

The patch will ask to uninstall any older versions if it detects them.

If one needs D2D functionality with no crashes he will get it with this patch.

If not, then uninstall is the way to go.
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#11 User is offline   gi7omy 

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Posted 24 February 2007 - 06:13 AM

Stas, please listen

The patch was issued for DELL computers

It was for a problem with EMC9 and Vista

To recommend that for earlier versions (especially where we don't even KNOW what version is involved) is very foolhardy
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


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EMC10 on Windows XP64 SP2
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ECD6 on Gentoo Linux (running under VMWare)
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#12 User is offline   Stas 

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Posted 24 February 2007 - 10:13 PM

The link was found on DELL's site here.

But if you read this DELL's article carefully, you will realise that it doesn't mention anywhere that the program was created specially for DELL or Vista.

What it says:

Microsoft Windows Vista may report that Sonic Drive Letter Access (a.k.a. Roxio Drag-to-Disc) is incompatible after Windows Vista starts. However, an update is now available for Windows Vista compatibility.

And later:

Click the Roxio Drag-to-Disc Download link.
The File Download window appears.

So it refers to this program as "Roxio Drag-to-Disc Download". No mention that it is for DELL or for Vista.

So I insist (and my experience confirms this) that this program is a standalone installer for "Roxio Drag-to-Disc 9" which fixes lots of bugs present in original version shipped with EMC9 (including Vista incompatibility and BSODs).

You can see the content of d2d3290.exe by opening it in WinRar. You will then see that the content of this file is the same as the content of D2D32_90 folder of EMC9 installation CD.

If you do not believe me, ask developers from Sonic/Roxio. They do not seem to inform you well on this subject (as well as others).

The link will actually help to everyone who uses Drag-to-Disc and experienses problems with it, i.e. BSODs. So far the only thing you were able to tell those people was to stop using Drag-to-Disc and uninstall it completely from a computer, which is not a constructive advice at all. And now that someone (not me) found a real solution which really works you are trying to downplay it as much as you can for reasons I do not understand at all. If you do not like Packet-Writing software, you are entitled to have this opinion, but you are here not to express your personal opinions on various subjects, but to help people in solving problems.

This post has been edited by Stas: 24 February 2007 - 10:14 PM

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#13 User is offline   james_hardin 

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Posted 25 February 2007 - 03:39 AM

Stas: If you follow the path from Dell's site, then what you say is true.

However, if you look at this article, Roxio KB,which links to the same download, you find that it is intended only for Dell PCs and is intended only to fix the D2D driver message on Vista.

If you use a "fix" for anything that it was not intended, you do so at your own risk.

I wish they would date KB articles! It probably was not there when you looked.
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#14 User is offline   gi7omy 

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Posted 26 February 2007 - 03:15 PM

Actually James if he'd paused to think - the link was for DELL and it also says (which he quoted and doesn't seem to have read):

"...What it says:

Microsoft Windows Vista may report that Sonic Drive Letter Access..."
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


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ECD6 on Gentoo Linux (running under VMWare)
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#15 User is offline   myguggi 

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Posted 26 February 2007 - 04:11 PM

QUOTE (Stas @ Feb 25 2007, 01:13 AM) <{POST_SNAPBACK}>
The link was found on DELL's site here.

Microsoft Windows Vista may report that Sonic Drive Letter Access (a.k.a. Roxio Drag-to-Disc) is incompatible after Windows Vista starts. .


Sonics DLA is not known as Roxio's "Drag-to-Disc" - they are two complettely different programs that try to do the same thing blink.gif

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#16 User is offline   stof 

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Posted 27 February 2007 - 02:49 PM

Thanks for your responses guys.

My version of My DVD Le is 6.1.6

I followed Stas's link to the update and so far have not had the same system error message. However I still think that there may be a problem as when I close Roxio Creator Le I am getting a Mediahub.exe Application error.

I am not using this software at the minute anyway as I also have Nero.

PS I am using Windows media center 2005
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#17 User is offline   gi7omy 

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Posted 27 February 2007 - 02:57 PM

That particular patch was for Vista - not for XP (and was for Dell machines anyway)

Mediahub would have nothing to do with DLA anyway

What sort of error are you getting and what are you trying to do when it occurs?
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


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#18 User is offline   Larry 

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Posted 27 February 2007 - 03:02 PM

For a MediaHub error, look at this KB article and see if it applies to your situation.
http://kb.roxio.com/content/kb/MyDVD/000058MD
Larry
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