3 replies to this topic

[GOOSEMON]

Hey there folks.  I've noticed that after I upgraded my video card from onboard 64meg to a 256 PCI-E card that my point/mouse icon gets all screwy in ROXIO.  The reason I mention this is because of a interesting problem I am encountering when upgrading my video card.

Originally I had a NVIDIA onboard graphics card and everything worked fine.  I was able to burn without problems.  However, after upgrading I am no longer able to burn using Hardware because of the shaky output.  I've read about this in other forums but it still does not make sense.  Especially, since the onboard video was allowing me to do 3D transitions   just fine.

Anyway, I've noticed that my pointer/mouse becomes this pixelated icon when I try to resize screen and or panels.  I did not have this problem before.  I'm trying to figure out if my video card is bad or what is going on.  My current VC is a Sapphire ATI 256 DDR2 card.  I replaced a NVIDIA onboard video card.

All my drivers are up-to-date.  As for as I can tell, everything is just fine.  I do not see this happen in any other application just ROXIO.  I know it's not a big deal but I'm just trying to figure out why the video upgrade has caused problems within ROXIO.

Tonight I will run a dxdiag to see if everything is ok.  Anyway, does anyone have some troubleshooting suggestions and/or knowledge regarding this?

[gi7omy]

It's possible the old nVidia drivers are still lurking - try to uninstall video drivers and roll back to the horrible looking 16 colour VGA screen, then re-install the ATI ones (preferably the latest ones from www.amd.ati.com)

Edited by gi7omy, 26 February 2007 - 02:34 PM.

[GOOSEMON]

Thanks for the suggestions, however, I rebuilt my machine about 2 weeks ago.  I left my PCI-E graphics card in while I reloaded XP.  Also, I made sure not to load any of the display drivers for my onboard video.  However, my motherboard uses NFORCE 410.  I'm not sure how this works, but when I upgraded my chipset driver does it automatically update the onboard video?  I looked in the BIOS to try and disable the onboard video but I am only allowed to select 2 options: automatic, onboard.  I currently have it set to automatic and when I look at my display driver it states that I am using my ATI card.

I was also wondering if installing the patch for ROXIO 8 -> 8.0.5 would have any positive impact?  Does anyone know what the patch actually does?

[gi7omy]

OK - automatic would do it - it will switch to the PCI-e card if it detects one. Did you get the latest drivers for the card or are you using the ones that came with it?

Reason is that the CD could be anything up to 6 months old (or more) depending on how long the box was floating around

8 - 8.05 - a lot of changes and fixes (if you look at the manual download, it's over 100 MB)