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Posted 01 March 2007 - 02:33 AM
I am a loyal customer, having bought 2 roxio products. Roxanne does not work and it is extremely difficult to find a human to handle queries. I have been waiting months for a reply to a perfectly valid query but have not received an answer!!! Do any other customers have similar problems.
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user hostile help line roxios refusal to listen to requests
#2
- Digital Guru
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- Group: Digital Guru
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Posted 01 March 2007 - 03:51 AM
This forum might be able to help you. Post your problem and computer spec.
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#3
- Digital Guru
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- Group: Digital Guru
- Posts: 11,175
- Joined: 04-January 06
Posted 01 March 2007 - 05:49 AM
QUOTE (ps3549 @ Mar 1 2007, 04:33 AM) <{POST_SNAPBACK}>
I am a loyal customer, having bought 2 roxio products. Roxanne does not work and it is extremely difficult to find a human to handle queries. I have been waiting months for a reply to a perfectly valid query but have not received an answer!!! Do any other customers have similar problems.
We wouldn't know, unless someone posted about it, as this is a users forum. You would need to try contacting Roxio/Sonic about your query to them.
In the meantime, post what you are needing some help with and someone here will try to help you out.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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