This occured frequently in Roxio v. 7.5. I read on these forums that you must be logged on as administrator to install Roxio for Cineplayer to work or something to that nature. Well, I AM the administrator and I had uninstalled and reinstalled Roxio numerous times to get cineplayer to work. It would always work at first, then a couple of times later it would not work. I would get a message of "Authentication failed".
Now, I have Roxio EMC version 8 and with the latest upgrade to 8.05. I tried running Cineplayer and guess what, I get the "authentication failed" message and the program will not load. As I said, I AM the adminstrator, the program is installed under the administrator and the program is run under the administrator. We are now in a version later (8) than when this first started happening (7.5). This should not be acceptable. I should not have to continually uninstall and install the software to make this program work for a short period of time.
PLEASE FIX THIS!
1
Authentication Failed In Cineplayer
Started by
troy_carls
, Feb 04 2006 09:10 PM
4 replies to this topic
#2
troy_carls
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Posted 10 February 2006 - 12:06 PM
What, does no one else have this problem?
#3
grandpabruce
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Posted 10 February 2006 - 01:39 PM
troy_carls, on Feb 10 2006, 02:06 PM, said:
What, does no one else have this problem?
I wish I could help, but I don't remember the fix for that problem. I know I have seen it before, in a previous version, but I don't remember what folks had to do to rectify it.
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GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
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PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
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#4
JC
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Posted 11 February 2006 - 08:30 PM
If I remember correctly it had to deal w/ changing something in the registery. I can't seem to put my finger on it. The solution was on the old forms.
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#5
sknis
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Posted 12 February 2006 - 07:34 AM
Do you or did you have a newer Version of CinePlayer than the one in V8 on your computer? I looked at the Sonic site (Not Roxio) and found that this was the only problem even remotely related but the error message was different.
The fact that it works for awhile and then stops working seems to point to something that is changing the registry. Do you run a registry cleaner? If so, you may want to exclude the Roxio folder from the cleaner. It is possible that even an Anit-virus program or an Anti-malware program may be seeing that as a threat. Which of those programs do you use?
Something is changing since it works and then stops working; that is a hard one to track down.
The fact that it works for awhile and then stops working seems to point to something that is changing the registry. Do you run a registry cleaner? If so, you may want to exclude the Roxio folder from the cleaner. It is possible that even an Anit-virus program or an Anti-malware program may be seeing that as a threat. Which of those programs do you use?
Something is changing since it works and then stops working; that is a hard one to track down.
troy_carls, on Feb 10 2006, 02:06 PM, said:
What, does no one else have this problem?
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
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