[Rick14]

Just installed EMC9. Also updated my video card driver to current. When I start EMC9 and select VIDEO/EDIT VIDEO options I immediately get this message. Have my resolution to 1024 x 768, 32 bit. Since the Matrox G550 card supports two monitors, I thought it was barfing on the second monitor not being configured. So I also tried enabling the 2nd monitor and matching its resolution to the first. I get same error no matter what. ANYBODY KNOW WHAT"S GOING ON HERE?

Thanks in advance for your help. I thought I'd try this as a simpler tool to edit video than the Adobe Premier I already had... but I can't get far enough into EMC9 to see it work.

[ggrussell]

I'm afraid that card may not work with Videowave. Although it can handle the resolution, all the G550 cards I found at the Matrox website only had 32MB of RAM. No where on the website did I see anything about whether or the chipset was DirectX 9 compatible which is a requirement for this software.

[FwFdfireman]

Here's a direct quote from the EMC9 ReadMe:

"Matrox Millennium G550 graphics card is not supported

Due to the limited capabilities of this card, it is not supported for this application. Using this graphics card with VideoWave will cause undesirable results. "

I doubt updated drivers for this card will help..............sorry Rick14.

This post has been edited by FwFdfireman: 08 March 2007 - 06:48 AM

[ggrussell]

WoW! Someone actually read the 'read me'? I usually only skim through those things. LOL Thanks for the help.

This post has been edited by ggrussell: 08 March 2007 - 08:41 AM

[grandpabruce]

The good news is, if the motherboard has an AGP slot, an updated video card should work, and they are inexpensive.

[ggrussell]

And most have dual monitor output too.

[FwFdfireman]

And most have dual monitor output too.

My Dell first Gen. XPS, that I gave to my wife, only had an AGP slot. The best AGP card I could find at the time was the ATI X850XT-PE 256 MB card.

That would definately handle it and prices are cheap now. I am sure there is a comparable Nvidia card if you prefer Nvidia.

This post has been edited by FwFdfireman: 08 March 2007 - 04:27 PM

[Rick14]

Thanks to all of you guys for your feedback. Here's what I found:

First, the Readme I have for EMC9 says no such thing, in fact in doesn't mention any brand of cards. There is also no mention of any minimum greater than 32MB.

True, the matrox web site makes no mention of DirectX 9, but the readme for the latest driver (which I installed) says it requires DirectX8 or later...

Lastly, I ran the dxdiag utility and could verify I was indeed running DirectX 9 and all of the on-screen tests were successful. The only thing I did notice was that I have no support for Direct3D Acceleration.

Any other ideas before I take this product back to the retailer?

Thanks,
Rick

Postscript! There IS such a statement that this card is NOT supported... not in the README minimum requirements, but I found it on a link from the readme to KNOWN ISSUES with the VIDEOWAVE application. Thanks!!

This post has been edited by Rick14: 10 March 2007 - 12:11 PM

[Larry]

........True, the matrox web site makes no mention of DirectX 9, but the readme for the latest driver (which I installed) says it requires DirectX8 or later...

Lastly, I ran the dxdiag utility and could verify I was indeed running DirectX 9 and all of the on-screen tests were successful. The only thing I did notice was that I have no support for Direct3D Acceleration.......

That's why it's not working. Your card doesn't support all of the functions of Directx9, which EMC 9 requires it to.