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How to Completely Uninstall Roxio Media Experience? I uninstalled CD Creator Deluxe - Roxio Media Experience keeps trying

#1 User is offline   jllee1 

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Posted 08 March 2007 - 10:38 AM

I ran regseeker and regcleaner and deleted all references to roxio. Yet everytime I reboot Roxio Media Experience keeps trying to install.
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#2 User is online   malatekid 

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Posted 08 March 2007 - 10:49 AM

QUOTE (jllee1 @ Mar 8 2007, 01:38 PM) <{POST_SNAPBACK}>
I ran regseeker and regcleaner and deleted all references to roxio. Yet everytime I reboot Roxio Media Experience keeps trying to install.

Using msconfig, uncheck DMXLauncher in the Startup tab.

This post has been edited by malatekid: 08 March 2007 - 07:48 PM

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#3 User is offline   jllee1 

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Posted 10 March 2007 - 02:32 PM

QUOTE (malatekid @ Mar 8 2007, 10:49 AM) <{POST_SNAPBACK}>
Using msconfig, uncheck DMXLauncher in the Startup tab.

I can't find DMXLauncher in the Startup Tab. I used regseeker and deleted any reference to DMX that still doesn't clear up the problem. Every time I restart my system the Windows Installer tries to load Roxio Media Experience.
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#4 User is offline   jeanrosenfeld 

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Posted 10 March 2007 - 02:47 PM

In the registry there are also Sonic keys, including DMX, for example, but not exclusively

HKEY_LOCAL_MACHINE\SOFTWARE\Sonic\DMX

Maybe if in regedit you search for Sonic as well as Roxio, you will find some more EMC 9 related keys.
If you have any other Sonic software installed, be careful to check out what keys belong to what.
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#5 User is offline   jllee1 

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Posted 13 March 2007 - 01:40 PM

QUOTE (jeanrosenfeld @ Mar 10 2007, 02:47 PM) <{POST_SNAPBACK}>
In the registry there are also Sonic keys, including DMX, for example, but not exclusively

HKEY_LOCAL_MACHINE\SOFTWARE\Sonic\DMX

Maybe if in regedit you search for Sonic as well as Roxio, you will find some more EMC 9 related keys.
If you have any other Sonic software installed, be careful to check out what keys belong to what.



I ran two different registry cleaner programs (regcleaner and regseeker) and deleted all entries that said roxio or sonic or dmx. I also deleted anything that said rx... and looked like it was related to roxio. I deleted all roxio directories. I still get Window installer trying to install Roxio Media Experience at boot up. I can't find a reference to anything that resembles that on my machine.

I want to get rid of that so I can try a clean install with no other references to Roxio on the machine before I install. I tried leaving a case with Roxio twice, but only received replies that they received my case.

Any help at this point would be greatly appreciated. I even bought Nero Deluxe version, but it didn't record audio to DVD's the way Roxio does (when it works).
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#6 User is online   Larry 

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Posted 13 March 2007 - 01:45 PM

Have you rin Microsofts Installer Cleanup utility also? If it's still in there then the MS installer is going to keep trying to install it to fix it.
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#7 User is offline   jllee1 

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Posted 13 March 2007 - 02:44 PM

QUOTE (Larry @ Mar 13 2007, 01:45 PM) <{POST_SNAPBACK}>
Have you rin Microsofts Installer Cleanup utility also? If it's still in there then the MS installer is going to keep trying to install it to fix it.

I ran the Windows Installer Cleanup, but it doesn't show any roxio programs. There are several programs that I can't tell what they are

[1.2.0000]
(All users) [1.0]
(All users) [2.1.0]
(All users) [3.0]

etc.
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#8 User is offline   grandpabruce 

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Posted 13 March 2007 - 02:58 PM

QUOTE (jllee1 @ Mar 13 2007, 05:44 PM) <{POST_SNAPBACK}>
I ran the Windows Installer Cleanup, but it doesn't show any roxio programs. There are several programs that I can't tell what they are

[1.2.0000]
(All users) [1.0]
(All users) [2.1.0]
(All users) [3.0]

etc.


It may be time for a Format C:\
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#9 User is offline   ibmeubu 

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Posted 19 March 2007 - 08:06 AM

blink.gif I upgraded from a EMC7 download to a retail disk EMC9. When installing EMC9 I did not receive any error messages. It appeared that everything was installed correctly. When I opened Photo Suite there were no tools of any kind, only the drop down menu, but none of the tools were accessible. After installing and uninstalling the program several times, I decided to return the software to Office Max where I bought it. They were great and exchanged the software, Ahh! problem fixed, right. No! I uninstalled everything related to Roxio and installed the new EMC9. Same problem and a third exchange took place with the same results. Refund please. I've used Roxio for years and it has been very helpful for all media management, BUT that was then and this is now and it don't work. Disappointed and moved on to another program. Why would anything that has so much potential and costs what it does be so difficult JUST to INSTALL.
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#10 User is offline   grandpabruce 

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Posted 19 March 2007 - 09:28 AM

QUOTE (ibmeubu @ Mar 19 2007, 11:06 AM) <{POST_SNAPBACK}>
blink.gif I upgraded from a EMC7 download to a retail disk EMC9. When installing EMC9 I did not receive any error messages. It appeared that everything was installed correctly. When I opened Photo Suite there were no tools of any kind, only the drop down menu, but none of the tools were accessible. After installing and uninstalling the program several times, I decided to return the software to Office Max where I bought it. They were great and exchanged the software, Ahh! problem fixed, right. No! I uninstalled everything related to Roxio and installed the new EMC9. Same problem and a third exchange took place with the same results. Refund please. I've used Roxio for years and it has been very helpful for all media management, BUT that was then and this is now and it don't work. Disappointed and moved on to another program. Why would anything that has so much potential and costs what it does be so difficult JUST to INSTALL.


List your system specs, similar to how I have mine listed in my signature. It may be a problem with your video card.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#11 User is offline   jllee1 

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Posted 22 March 2007 - 02:11 PM

QUOTE (grandpabruce @ Mar 19 2007, 09:28 AM) <{POST_SNAPBACK}>
List your system specs, similar to how I have mine listed in my signature. It may be a problem with your video card.


I believe I had completely removed every instance of Roxio. I reinstalled and so far for what I want to do (transfer LP's recorded to CD's and CD's in full *.wav format to hard drive and then DVD).

Thanks
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