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Where do I report a problem wit DigitalMedia Plus v7?

#1 User is offline   SlicerRod 

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Posted 08 March 2007 - 12:04 PM

Doesn't seem to be a forum for this, unless of course EMC v7 is the same thing.

Anyhow, maybe someone can help. DMP v7 (haha, appropriate name), runs fine, but when I close it, I get a Mediahub.exe application error. This problem seems to have been reported on Dell systems, however, this is an HP MediaCenter pc with an AMD Athlon 64 dual core processor.

The first error is "The instruction 0x0036ae30 referenced memory at 0x0025f5d0. The memory could not be written." The error is repeated a couple of more times with different addresses before it goes away completely.

Mediahub.exe is version 2.6.21.1 and DigitalMedia Plus v7 is....

Module Name: Sonic DigitalMedia Plus v7
Build: 2.6.21b
Serial Number: SC-621B92U
Copyright: Sonic Solutions 2005

Works fine otherwise, but this is very annoying...........................

Thanks in advance for your help.
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#2 User is offline   ogdens 

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Posted 08 March 2007 - 01:55 PM

QUOTE (SlicerRod @ Mar 8 2007, 03:04 PM) <{POST_SNAPBACK}>
Doesn't seem to be a forum for this, unless of course EMC v7 is the same thing.

Anyhow, maybe someone can help. DMP v7 (haha, appropriate name), runs fine, but when I close it, I get a Mediahub.exe application error. This problem seems to have been reported on Dell systems, however, this is an HP MediaCenter pc with an AMD Athlon 64 dual core processor.

The first error is "The instruction 0x0036ae30 referenced memory at 0x0025f5d0. The memory could not be written." The error is repeated a couple of more times with different addresses before it goes away completely.

Mediahub.exe is version 2.6.21.1 and DigitalMedia Plus v7 is....

Module Name: Sonic DigitalMedia Plus v7
Build: 2.6.21b
Serial Number: SC-621B92U
Copyright: Sonic Solutions 2005

Works fine otherwise, but this is very annoying...........................

Thanks in advance for your help.


If you have WMP 11 installed, roll back to version 10.... see if that fixes it.


If this came pre-installed from HP, you might want to check with them as it is their OEM version of the software.
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#3 User is offline   Larry 

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Posted 08 March 2007 - 03:11 PM

The Sonic Applications section is the correct place for this as that's a "Sonic Only" based version as I recall.
If ogden's suggestions doesn't help, use the search function at the top to search for mediahub.exe , there should be a number of other posts on this already.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF /
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#4 User is offline   jonatsonic 

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Posted 16 March 2007 - 09:20 AM

QUOTE (Larry @ Mar 8 2007, 04:11 PM) <{POST_SNAPBACK}>
The Sonic Applications section is the correct place for this as that's a "Sonic Only" based version as I recall.
If ogden's suggestions doesn't help, use the search function at the top to search for mediahub.exe , there should be a number of other posts on this already.

Hi all,

This post was sent to me as "Report this post to a moderator."

Indeed, we do have an article for this issue that you are experiencing SlicerRod:

http://kb.roxio.com/content/kb/MyDVD/000058MD

Please give it a try and let me and the rest of the gang know if it works for you.

Take care,

Jon
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