7 replies to this topic

[Topper]

Hi,

Ive got sonic record now Ver 7.22.

After ive finished burning a dvd/cd and close the application i am not able to restart it by double clicking the desktop icon,or from "all programs"

When i double click the desktop icon,nothing happens.

The only way i can restart sonic is to do a restart of my pc and then open it.

Although on shutdown i get a "program ending" warning box which says "sonic record now.exe" so somethings running ?

I have to do this every time i close it and then want to use it again  

Any ideas appreciated.

Chris

[fred58]

I have the exact same problem.  Rather than reboot, try control-alt-del and select record now from the list .  chose "end process".  I have IBM working on the problem since it was OEM on the computer.  I also cannot play videos in Win Media player, but can in Apple Quick time.  The Record Now and Win Media player must share files.  When I close Record Now, I get back video in Windows Media Player.

[Topper]

Rather than reboot, try control-alt-del and select record now from the list .  chose "end process".  I have IBM working on the problem since it was OEM on the computer.  I also cannot play videos in Win Media player, but can in Apple Quick time.

Thanks Fred    ending the process works a treat,at least its quicker than a reboot.

I also noticed that i was unable to play vids in media player,but never really bothered me that much as it was easy enough just to close sonic.

My "record now" was also OEM on the pc,i may contact HP and see iff they can shed any light on the matter.

Thanks again  

Chris

[Kevin J]

Some users have resolved this by disabling any packet writing software that may be active on the drive such as DLA, DirectCD, InCD, etc. Most of these can be deactivated by right clicking on the drive from within My Computer and going to properties. It's usually its own tab.

Also, updating firmware has been mildly successful.

The theory behind these resolutions is that the software never released the drive after it finishes burning. The software gets caught somewhere and must be force closed to start the process over again.

Of course, reinstalling could be just as successful but I'd recommend the above first.

[fred58]

I still haven't heard back from IBM.  I removed the program and re-downloaded it and installed again.  Still does the same thing.  I has to be  a bad or missing "GOTO" statement in the program.  It has been my experience that Roxio is not going to do anything about an old version of the program.  Many software vendors generally are reluctant to go back and fix things that are out of date.  We will probable just have to live with the problem

[ajd]

I think that I read this problem is due to Windows Media Player 11 and I certainly only have had it since installing that.
After burning, if you close record now it appears to close but is still really running. Causes problems when you shut down as it won't end.

@Moderator you said "Also, updating firmware has been mildly successful".

                - What updates?
                - "mildly succesful" - does that mean they work or not? If not, what will?

Thanks

[fred58]

Now that I think of it, the problem began when I upgraded to Win Media Player 12.  I might try Microsoft and see what they have to say.

[jrosiek]

In looking to perform the possible fixes recomended, I tried un-clicking the the "Enable CD recording" on the last tab (Recording) in my DVD-RW drive properties.

This seems to have fixed it!!!

For the first time in years I can close and open RecordNow without having to three finger salute it!

Windows XP Prof sp3
RecordNow 7.22 came with HP DVD drive