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Downloading streaming video I PLEASE HELP; I dont know how to import media from my Handy-Cam

#1 User is offline   BigDanT 

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Post icon  Posted 10 March 2007 - 05:12 AM

I lost the image transfer software, that cam with my sony handy cam. I bought Easy Media Creator 9 and it wont recognize my device. this is very frusterating because this is why i bought the software. Any one please help. I am up for any advise you can offer.
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#2 User is offline   malatekid 

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Posted 10 March 2007 - 05:15 AM

QUOTE (BigDanT @ Mar 10 2007, 08:12 AM) <{POST_SNAPBACK}>
I lost the image transfer software, that cam with my sony handy cam. I bought Easy Media Creator 9 and it wont recognize my device. this is very frusterating because this is why i bought the software. Any one please help. I am up for any advise you can offer.

Check out this post and see if your camcorder is supported. What model is it?

http://forums.support.roxio.com/index.php?showtopic=11669
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#3 User is offline   ggrussell 

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Posted 10 March 2007 - 05:58 AM

What Sony model is it? Is it analog or digital?
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#4 User is offline   Larry 

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Posted 10 March 2007 - 01:20 PM

Have you tried contacting Sony or checking their website to see if you can get their software replaced?
Larry
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#5 User is offline   ChrisB 

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Posted 11 March 2007 - 05:39 PM

QUOTE (malatekid @ Mar 10 2007, 05:15 AM) <{POST_SNAPBACK}>
Check out this post and see if your camcorder is supported. What model is it?

http://forums.support.roxio.com/index.php?showtopic=11669



I have the same problem with a SONY DCR HC96E. When i go to Capture it lets me select Sony DV Device but in Status it says UNKNOWN CAPTURE ERROR. Does this mean ive spent money on a program that doesnt capture from my camera. Its no good capturing from Movieplayer2 because after 15 mins it crashes. Ive read up on a fix for it which sort of worked as it gave me another 5mins capturing time (something to do with virtual memory settings) But why should i have to even think about using another program when Roxio is supposed to capture using Firewire. Didnt mention on the box only works with some cameras!

Anybody got a fix
Thanks
Chris
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#6 User is offline   grandpabruce 

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Posted 11 March 2007 - 06:23 PM

QUOTE (ChrisB @ Mar 11 2007, 08:39 PM) <{POST_SNAPBACK}>
I have the same problem with a SONY DCR HC96E. When i go to Capture it lets me select Sony DV Device but in Status it says UNKNOWN CAPTURE ERROR. Does this mean ive spent money on a program that doesnt capture from my camera. Its no good capturing from Movieplayer2 because after 15 mins it crashes. Ive read up on a fix for it which sort of worked as it gave me another 5mins capturing time (something to do with virtual memory settings) But why should i have to even think about using another program when Roxio is supposed to capture using Firewire. Didnt mention on the box only works with some cameras!

Anybody got a fix
Thanks
Chris


Your problem is NOT the same as the OP's. See the thread that you started for a possible answer to your problem.

Post to that thread, not this one.
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