Roxio Community: Roxio Basic V9 - Roxio Community

Jump to content

Roxio Community

Help

View New Content

Page 1 of 1

You cannot start a new topic
You cannot reply to this topic

Roxio Basic V9 Crashes on Startup in Vista

#1 slybeans

Newbie

Group: Members
Posts: 2
Joined: 10-March 07

Posted 10 March 2007 - 10:23 AM

It worked yesterday, but today VIsta keeps telling me that the program has encountered a problem

#2 Beerman

Digital Beer Guru

Group: Digital Guru
Posts: -8,434
Joined: 04-January 06
Gender:Male
Location:Just outside the Big Easy

Posted 10 March 2007 - 10:28 AM

QUOTE (slybeans @ Mar 10 2007, 12:23 PM) <{POST_SNAPBACK}>

It worked yesterday, but today VIsta keeps telling me that the program has encountered a problem

Does it list an error? Do you still have Drag to Disc installed? If so, remove Drag to Disc and reboot and see if the problem disappears.

Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate

#3 slybeans

Newbie

Group: Members
Posts: 2
Joined: 10-March 07

Posted 10 March 2007 - 10:53 AM

What is drag to disc?

I don't think I have that, it is not listed in the Add/Remove programs.

I have Roxio Creator Audio
Roxio Creator Basic V9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Easy Archive
Roxio Creator Tools

Roxio Express Labeller 3
Roxio MyDVD v9

Those above two work though....

#4 jarocho

Newbie

Group: Members
Posts: 1
Joined: 11-March 07

Posted 11 March 2007 - 01:02 PM

Hi

I am having the same issue. I purchased a new HP Pavilion dv2000 notebook (big mistake) I tried calling their award winning support, which they claim. I spoke to someone from another country that could barely speak english. There solution was to re-install the OS. That seems to be their solution for everything unless you pay for extra support which should come included with the purchase of a new computer. My Roxio creator basic crashes at startup when I do not have internet access. When I was at home on my wireless network the program opened fine. Is an internet connection required to run this program? These seems very weird. I am at work now and I cannot open Roxio basic.

Julio Arocho

#5 gi7omy

Digital Guru

Group: Digital Guru
Posts: 16,915
Joined: 10-February 06
Gender:Male
Location:Belfast, Ireland

Posted 11 March 2007 - 01:50 PM

Internet access is only required for rewgistration and activation - once that's done it shouldn't come on again

OEM support is normally provided by the OEM (in your case HP) as the suite has been modified for their systems and it won't be the same as the full version (or any other OEM version) but check for running Roxio apps - one of those may be trying to go online for some reason

If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe

Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor

EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)