7 replies to this topic

[Gig A.]

When I open "create ringtones" under the audio menu, I get this error message:

Cannot find
"http://www.xingtone.com/vindauga/dynamic.cgi?partner=roxio&mobile=xxxxxxxxxxx&carrier=2&handset=87&upload=no&platform=win&version=4.2.19&coun=us&serial=rn681002adhs0030&email=xxxxxxx@xxl.xxx'. Make sure the path or internet address is correct

How can I correct this?

Thank you
George A.

Edited by malatekid, 18 March 2007 - 05:20 AM.

[gi7omy]

I checked that link and it worked fine for me - do you have any pop-up blockers running?

btw - I suggest you edit and delete it because it takes me into your account

Edited by gi7omy, 12 March 2007 - 06:46 AM.

[Gig A.]

I never registered in ringtones.com.
PLEASE advise how I can edit/delete?

Thank you for your seedy reply to my orig. post and a FYI about getting into my account!!


I checked that link and it worked fine for me - do you have any pop-up blockers running?

btw - I suggest you edit and delete it because it takes me into your account
[/quote]

[Snoopmo]

Thank you for your seedy reply to my orig. post and a FYI about getting into my account!!

Chill out Msgig, it wasn't a seedy reply but a helpful tip since the error message does contains personal information.

I am having the same problem with my Xingtone. the error message is coming from within the Xintone program, not IE, so I don't see how a blockup popper would affect it.

ANy more help or ideas would be apprectiated

Mike

[Gig A.]

Mike,

Any idea how I can delete that persnal info that was in my 1st post, or any ideas what I can do?  I see know my cell# and email add was in there, ooops. Email add is ok,but cell# is a problem.

If you hear anything that can help us, please let me know.

Thanks!!


Chill out Msgig, it wasn't a seedy reply but a helpful tip since the error message does contains personal information.

I am having the same problem with my Xingtone. the error message is coming from within the Xintone program, not IE, so I don't see how a blockup popper would affect it.

ANy more help or ideas would be apprectiated

[/quote]

[Snoopmo]

Mike,

Any idea how I can delete that persnal info that was in my 1st post, or any ideas what I can do?  I see know my cell# and email add was in there, ooops. Email add is ok,but cell# is a problem.

Looks like Malatekid took care of your cell & email in the first post.

I emailed xingtone and got a very quick response yesterday (I was impressed). they basically said if its not a firewall issue (which it wasn't) to delete and reinstall the program. They gave me a link (see below) to the latest version which is a trial version but would become a full version upon re-entering the serial number with the cell number. That all worked for me and I no longer get the error message like yours.

I still am constantly getting a "server busy.. try again later" message when I try to send a ringtone, which is frustrating because its early on a Sunday morning and it just shouldn't be that busy or hard to send a ringtone. I am thinking the problem must now lie on thier end because there is nothing else to change here.

Hope this will help you with your error message.

http://www.xingtone.com/builds/xingtone5/xrm5.zip

[malatekid]

Any idea how I can delete that persnal info that was in my 1st post, or any ideas what I can do? I see know my cell# and email add was in there, ooops. Email add is ok,but cell# is a problem.

I masked the cell phone number and the email address.

There is an Edit button on the lower right hand corner that you click to edit your post.

[Snoopmo]

Just got this e--mail -



"Dear Mike,

Thank you for your interest in Xingtone.

Currently we are upgrading our servers; because of this you may experience inconsistencies in the delivery of the text messages. We expect that all service will be restored by tomorrow .  Because of the upgrades, we will be able to provide a much better and consistent service once these improvements are in place. Please accept our apologies for the inconvenience that you are currently experiencing.

Please do not hesitate to contact us for further assistance.

Sincerely,
David
Xingtone Customer Service "