1 reply to this topic

[soccrfn]

I just installed Roxio 9 and now Windows XP wil not shut down. I did not delete Roxio 7yet.  

Any feedback on this.

Thanks

[Beerman]

I just installed Roxio 9 and now Windows XP wil not shut down. I did not delete Roxio 7yet.  

Any feedback on this.

Thanks

Is there any message telling you what is holding it up?  Do a ctl/alt/del and look in the task manager to see is anything is not responding.
Also, do a check for spyware and a virus scan just in case.  
You mention you still have v7, do you have IE7 installed?  IE7 and Roxio 7 won't work together.
Finally,  go to Control Panel, then go to Power Options, click on the APM tab, then check the "Enable Advanced Power Management support." Shut down your PC.