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Windows not shutting down

#1 User is offline   soccrfn 

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Posted 12 March 2007 - 09:40 PM

I just installed Roxio 9 and now Windows XP wil not shut down. I did not delete Roxio 7yet.

Any feedback on this.

Thanks
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#2 User is offline   Beerman 

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Posted 13 March 2007 - 04:15 AM

QUOTE (soccrfn @ Mar 13 2007, 12:40 AM) <{POST_SNAPBACK}>
I just installed Roxio 9 and now Windows XP wil not shut down. I did not delete Roxio 7yet.

Any feedback on this.

Thanks

Is there any message telling you what is holding it up? Do a ctl/alt/del and look in the task manager to see is anything is not responding.
Also, do a check for spyware and a virus scan just in case.
You mention you still have v7, do you have IE7 installed? IE7 and Roxio 7 won't work together.
Finally, go to Control Panel, then go to Power Options, click on the APM tab, then check the "Enable Advanced Power Management support." Shut down your PC.
Paul
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