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DVD freezes on TV/DVD player Roxio 9 Suite

#1 User is offline   aydeet 

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Posted 13 March 2007 - 08:19 AM

I recently made copies of DVD slideshow.. it played fine on my TV/DVD player - so I sent them off to relatives.. so far - 3 of them say the slideshow freezes ( I used DVD-R)
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#2 User is offline   Larry 

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Posted 13 March 2007 - 08:36 AM

Well, with the rather skecthy info provided, it could be any number of reasons. Their players may not like the type of discs you used. Some may work better with +R discs. Brand can make a difference. Most find Memorex to be of poor quality for example. Most recommend using quality ones like Verbatim or Taiyo Yuden. There could also be write/read errors on the discs (usually can be avoided by keeping the burn speed at 4x or less).
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#3 User is offline   FwFdfireman 

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Posted 13 March 2007 - 08:38 AM

QUOTE (aydeet @ Mar 13 2007, 10:19 AM) <{POST_SNAPBACK}>
I recently made copies of DVD slideshow.. it played fine on my TV/DVD player - so I sent them off to relatives.. so far - 3 of them say the slideshow freezes ( I used DVD-R)


Hmmmm......I'd bet they are using 3 or 4 year old DVD players. Unfortunately for them, DVD players have made great advancements in file formats they can read and their's probably is an older model that can't read the format used in the SlideShow you sent them.

If they are using older DVD players then it is time for them to get a new one.......they are relatively cheap now and the newer ones will eliminate that problem I am sure.
You deleted WHAT??!!

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#4 User is offline   aydeet 

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Posted 13 March 2007 - 09:28 AM

QUOTE (FwFdfireman @ Mar 13 2007, 09:38 AM) <{POST_SNAPBACK}>
Hmmmm......I'd bet they are using 3 or 4 year old DVD players. Unfortunately for them, DVD players have made great advancements in file formats they can read and their's probably is an older model that can't read the format used in the SlideShow you sent them.

If they are using older DVD players then it is time for them to get a new one.......they are relatively cheap now and the newer ones will eliminate that problem I am sure.


My DVD player is 5 years old and it worked fine on mine.. My daughters DVD player is new.. and it froze on hers.. I am goind to try DVD+R disc and see if it makes a difference..
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#5 User is offline   FwFdfireman 

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Posted 13 March 2007 - 04:26 PM

QUOTE (aydeet @ Mar 13 2007, 11:28 AM) <{POST_SNAPBACK}>
My DVD player is 5 years old and it worked fine on mine.. My daughters DVD player is new.. and it froze on hers.. I am goind to try DVD+R disc and see if it makes a difference..

Wow, that's weird. I have read on many forums that what I stated is the common problem. Your's is a turnaround on the same theme.

When you say "froze", do you mean the DVD application froze or the computer froze or locked up after inserting the DVD?

There was a similar post over in the AfterDawn forums about putting a DVD into the drive and it locked up the computer. After Googling the symptom, I got tons of info and posted such in that forum for possible causes and solutions. Let us know.

This post has been edited by FwFdfireman: 13 March 2007 - 04:27 PM

You deleted WHAT??!!

Systemax Sabre
Board: Intel Corporation D975XBX AAD27094-305
2.93 gigahertz Intel Core 2 Extreme (X6800 Extreme - NO OC.
64 kilobyte primary memory cache // 4096 kilobyte secondary memory cache
c: (NTFS on drive 0) 250.05 GB // d: (NTFS on drive 1) 400.09 GB
650.13 Gigabytes Usable Hard Drive Capacity // 573.36 Gigabytes Hard Drive Free Space
PLEXTOR DVDR PX-755A [CD-ROM drive] // SONY CD-RW CRX320EE [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Radeon X1900 CrossFire Edition [Display adapter] // Radeon X1900 CrossFire Edition Secondary [Display adapter]
Samsung SyncMaster [Monitor] (20.2"vis, s/n HVFL504267, May 2006)
Creative SB XFi Sound Card running Altec Lansing Surround Sound Speakers
WindowsXP SP2 and all the "Critical" updates too!
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#6 User is offline   aydeet 

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Posted 14 March 2007 - 05:39 AM

QUOTE (FwFdfireman @ Mar 13 2007, 05:26 PM) <{POST_SNAPBACK}>
Wow, that's weird. I have read on many forums that what I stated is the common problem. Your's is a turnaround on the same theme.

When you say "froze", do you mean the DVD application froze or the computer froze or locked up after inserting the DVD?

There was a similar post over in the AfterDawn forums about putting a DVD into the drive and it locked up the computer. After Googling the symptom, I got tons of info and posted such in that forum for possible causes and solutions. Let us know.



The picture just stopped... like it was on pause

last night I tried it on my other DVD player/recorder - it would not play the DVD at all...
gave me an error saying it could not play or record the disk
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#7 User is offline   FwFdfireman 

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Posted 14 March 2007 - 05:54 AM

Researching now! Back in a bit.

Ok, after Googling your symptom, got tons of hits, a big problem with "Pauses" and "Lockups" while playing a DVD are caused by heat. Some remove the DVD case to confirm. Using labels on a DVD can cause the player to generate more heat........don't use labels.

Read this post http://forums.support.roxio.com/index.php?showtopic=15366 .......scroll down to the "Disc Copier" section and do a burn using this method and settings. See if you eliminate your pauses and inability to play on some DVDs.

Here are a couple of links to posts that may help you on DVDs not being able to play on some DVD Set Players:

http://www.jakeludington.com/dvd_hacks/200...dvd_player.html

http://news.softpedia.com/news/Burn-Your-D...ght-19535.shtml

Let us know if this helped.....sure hope so. Good Luck.

This post has been edited by FwFdfireman: 14 March 2007 - 07:13 AM

You deleted WHAT??!!

Systemax Sabre
Board: Intel Corporation D975XBX AAD27094-305
2.93 gigahertz Intel Core 2 Extreme (X6800 Extreme - NO OC.
64 kilobyte primary memory cache // 4096 kilobyte secondary memory cache
c: (NTFS on drive 0) 250.05 GB // d: (NTFS on drive 1) 400.09 GB
650.13 Gigabytes Usable Hard Drive Capacity // 573.36 Gigabytes Hard Drive Free Space
PLEXTOR DVDR PX-755A [CD-ROM drive] // SONY CD-RW CRX320EE [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Radeon X1900 CrossFire Edition [Display adapter] // Radeon X1900 CrossFire Edition Secondary [Display adapter]
Samsung SyncMaster [Monitor] (20.2"vis, s/n HVFL504267, May 2006)
Creative SB XFi Sound Card running Altec Lansing Surround Sound Speakers
WindowsXP SP2 and all the "Critical" updates too!
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