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Run time error


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#1 Chanel

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Posted 17 March 2007 - 06:43 PM

Hi,
When I try to start Roxio EMC 7 i get "microsoft Visual C++ runtime library"
      
This application has reuested the runtime to terminate it in an unusual way.

Read a few post but still dont know what the problem is.

Just checked and am running IE6
The ONLY thing i did was  uninstalled Norton and installed AVG and Zonealarm.

HELP

#2 gi7omy

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Posted 18 March 2007 - 02:55 PM

Are you using WMP11? That also causes problems
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#3 Juli

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Posted 20 March 2007 - 02:31 AM

Hi

I'm getting the same error message. It doesn't come up when I launch EMC though. I can get into the DVD creator and I can edit projects, but I can't burn. I get the runtime message and am then forced to shutdown before the 7th step of 7 (ie. closing the project) of the burn is completed.  I have uninstalled IE7 and WMP11, but still get the runtime error.

If you work this out, Chanel, please send in a message.

Cheers,
Juli


QUOTE (Chanel @ Mar 17 2007, 06:43 PM) <{POST_SNAPBACK}>
Hi,
When I try to start Roxio EMC 7 i get "microsoft Visual C++ runtime library"
      
This application has reuested the runtime to terminate it in an unusual way.

Read a few post but still dont know what the problem is.

Just checked and am running IE6
The ONLY thing i did was  uninstalled Norton and installed AVG and Zonealarm.

HELP


#4 grandpabruce

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Posted 20 March 2007 - 04:44 AM

QUOTE (Juli @ Mar 20 2007, 05:31 AM) <{POST_SNAPBACK}>
Hi

I'm getting the same error message. It doesn't come up when I launch EMC though. I can get into the DVD creator and I can edit projects, but I can't burn. I get the runtime message and am then forced to shutdown before the 7th step of 7 (ie. closing the project) of the burn is completed.  I have uninstalled IE7 and WMP11, but still get the runtime error.

If you work this out, Chanel, please send in a message.

Cheers,
Juli



Try doing a repair on the Roxio software, and see if that helps.
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#5 ml

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Posted 20 March 2007 - 11:27 AM

...... and make certain you've defragmented your hard drive.

Since you've installed a new firewall and antivirus, I'd suggest that you disconnect from the internet and exit both AVG and Zone Alarm before you start to burn the DVD.

The other thing you might try is to burn to an 'image file' instead of the DVD.  Then use Disk Copier to burn from the 'image file' to the DVD.
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#6 grandpabruce

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Posted 20 March 2007 - 02:00 PM

QUOTE (Chanel @ Mar 17 2007, 09:43 PM) <{POST_SNAPBACK}>
Hi,
When I try to start Roxio EMC 7 i get "microsoft Visual C++ runtime library"
      
This application has reuested the runtime to terminate it in an unusual way.

Read a few post but still dont know what the problem is.

Just checked and am running IE6
The ONLY thing i did was  uninstalled Norton and installed AVG and Zonealarm.

HELP


Zone Alarm is your problem.
Life is good!
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Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
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Windows XP Pro w/SP3

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#7 zesty

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Posted 18 April 2007 - 05:37 AM

QUOTE (grandpabruce @ Mar 20 2007, 02:00 PM) <{POST_SNAPBACK}>
Zone Alarm is your problem.


I'm getting the same error. The only thing I did was upgrade my NIS. I went to the roxio site and it said to check the services in msconfig and turn them on. I don't see Roxio there at all. Is my only option to reinstall? Unfortunately I purchased the download for EMC 7.5 so I can only reinstall to EMC7....don't know if there's much of a difference between them.  Any advise before I try to reinstall?
Thank you

#8 malatekid

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Posted 18 April 2007 - 05:55 AM

QUOTE (zesty @ Apr 18 2007, 09:37 AM) <{POST_SNAPBACK}>
I'm getting the same error. The only thing I did was upgrade my NIS. I went to the roxio site and it said to check the services in msconfig and turn them on. I don't see Roxio there at all. Is my only option to reinstall? Unfortunately I purchased the download for EMC 7.5 so I can only reinstall to EMC7....don't know if there's much of a difference between them. Any advise before I try to reinstall?
Thank you

As suggested in the posts above, disable AVG and ZoneAlarm and see if that resolves the problem.
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#9 lynn98109

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Posted 18 April 2007 - 06:19 AM

QUOTE (malatekid @ Apr 18 2007, 06:55 AM) <{POST_SNAPBACK}>
As suggested in the posts above, disable AVG and ZoneAlarm and see if that resolves the problem.

Or, in zesty's case, NIS (Norton Internet Security).

Lynn

#10 zesty

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Posted 18 April 2007 - 07:09 AM

QUOTE (lynn98109 @ Apr 18 2007, 06:19 AM) <{POST_SNAPBACK}>
Or, in zesty's case, NIS (Norton Internet Security).

Lynn



Thank you everybody. I did a repair and it works!!




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