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Cannot burn DVDs with Roxio Creator on Vista Roxio Creator DE V9 (Dell pre-installed)

#1 User is offline   noonehere 

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Posted 19 March 2007 - 04:34 AM

I cannot burn DVDs with Roxio Creator DE. This is the version preinstalled with my new Dell XPS with Vista.

When I select "Burn" in either MyDVD or MyDVD Express I get an error.

In MyDVD Express, I get an error saying RoxWizardLauncherModule has stopped working.

In MyDVD, it gets to the BurnProject Screen, but that Vista "busy" circle spins for a long time, then dies with a VideoWave9 has stopped working.

In either case, I never get the chance to select whether to burn to DVD or disk image. (I do get a warning that the mpeg audio might be incompatible with some players, but I say burn anyway. I wouldn't think this could be a factor).

Trying to Burn to DVD+R (single layer, not DL) and Fit to Disk is selected and there appears to be enough space.
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#2 User is offline   tanyav 

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Post icon  Posted 20 March 2007 - 09:25 AM

QUOTE (noonehere @ Mar 19 2007, 04:34 AM) <{POST_SNAPBACK}>
I cannot burn DVDs with Roxio Creator DE. This is the version preinstalled with my new Dell XPS with Vista.

When I select "Burn" in either MyDVD or MyDVD Express I get an error.

In MyDVD Express, I get an error saying RoxWizardLauncherModule has stopped working.

In MyDVD, it gets to the BurnProject Screen, but that Vista "busy" circle spins for a long time, then dies with a VideoWave9 has stopped working.

In either case, I never get the chance to select whether to burn to DVD or disk image. (I do get a warning that the mpeg audio might be incompatible with some players, but I say burn anyway. I wouldn't think this could be a factor).

Trying to Burn to DVD+R (single layer, not DL) and Fit to Disk is selected and there appears to be enough space.



Hi There, I too bought a dell computer and roxio was preinstalled and I can't burn DVD's with it either. Mine will open and load but when I try to add avi files to the Burn Project Screen it won`t let me, any suggestions.
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#3 User is offline   Beerman 

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Posted 20 March 2007 - 09:34 AM

QUOTE (tanyav @ Mar 20 2007, 12:25 PM) <{POST_SNAPBACK}>
Hi There, I too bought a dell computer and roxio was preinstalled and I can't burn DVD's with it either. Mine will open and load but when I try to add avi files to the Burn Project Screen it won`t let me, any suggestions.

If you have the OEM version of Roxio, you'll most likely have to contact Dell for support.
Paul
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