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Windows Xp Freezes After Installation Of Easy Media Creator 7 Installation problems

#1 User is offline   vilmanin 

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Post icon  Posted 07 February 2006 - 05:33 PM

I have Easy Media Creator 7.

I got a new computer
(System Info: Dell DXG051
Processor Intel® Pentium® D CPU 2.80GHz
Processor Speed 2.73 GHz
Memory (RAM) 1024 MB
Operating System Microsoft Windows XP Professional
Operating System Version 5.1.2600)

When I install the program and at the end it asks to reboot the computer I choose Yes.

Windows XP simply doesn't start.

I had to manually turn the computer off. It goes automatically to ask me if I want to restart on safe mode.

No way to uninstall the program.

I had to go to Restore and after I restore, Windows starts with no problems.

Help!

Vilma
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#2 User is offline   ml 

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Posted 07 February 2006 - 06:46 PM

I know nothing about Pentium D processors.

I'd suggest you call or email Roxio Technical Support. The usually don't charge for installation issues.
ml

flying squirrel......"It's more of a gliding thing....."



Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet


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