1 reply to this topic

[vilmanin]

I have Easy Media Creator 7.

I got a new computer
(System Info:  Dell DXG051  
Processor Intel® Pentium® D CPU 2.80GHz
Processor Speed 2.73 GHz
Memory (RAM) 1024 MB
Operating System Microsoft Windows XP Professional
Operating System Version 5.1.2600)

When I install the program and at the end it asks to reboot the computer I choose Yes.

Windows XP simply doesn't start.

I had to manually turn the computer off.  It goes automatically to ask me if I want to restart on safe mode.

No way to uninstall the program.

I had to go to Restore and after I restore, Windows starts with no problems.

Help!

Vilma

[ml]

I know nothing about Pentium D processors.

I'd suggest you call or email Roxio Technical Support.   The usually don't charge for installation issues.