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Uninstall EMC 7.5/Upgrade to EMC 9 Unable to Uninstall EMC 7.5 & Use EMC 9

#1 User is offline   berry 

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Posted 24 March 2007 - 07:51 AM

Ok let me try and explain what is happening-bare in mind that my computer knowledge is not at the expert level like some of you folks on this site!!

I have EMC 7.5 installed on my system at this point-I wanted to plug and burn from digital mini tape to a DVD dry.gif which I have done in the past successfully but not since November of 2006. When I went to try and P&B I would get a message that indicating No Compatible Device.

Since I had purchased EMC 9 but had not installed the program I decide to give it a try-Downloaded but was given a message that indicated a bad install-tried to uninstall 7.5 but am unable to do so successfully. While trying to uninstall and have even tried the Repair I get a message that reads: error while deleting

When I tried to P&B with EMC 9 I received a message that indicated:

Warning-The following codec(s) must be activated before using the application: MPeg-2 Click OK to Activate or cancel to Abort

Well when going to activate it does not work so I have to cancel to abort!!

I am running Windows XP Home Edition on a Dell 8400-I use Mozilla 99.0% of the time and run IE6.0 when I have to!!

Any suggestions or help on this matter would be greatly appreciated-

Thanks in advance!!!
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#2 User is offline   james_hardin 

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Posted 24 March 2007 - 08:02 AM

Try the pinned post at the top.
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X
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#3 User is offline   berry 

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Posted 24 March 2007 - 08:53 AM

QUOTE (james_hardin @ Mar 24 2007, 08:02 AM) <{POST_SNAPBACK}>
Try the pinned post at the top.

I'm sorry what do you mean by pinned post??
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#4 User is offline   berry 

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Posted 24 March 2007 - 09:21 AM

QUOTE (james_hardin @ Mar 24 2007, 08:02 AM) <{POST_SNAPBACK}>
Try the pinned post at the top.

Ok just figured out what you where referring to-I will have to try this manual activation later. Does this also apply when you have the actual hard copy??
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