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Not sure what is wrong


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#1 nodvd

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Posted 25 March 2007 - 06:08 AM

Can you guys help?  I have a basic Dell system with a cd/dvd reader at D and a writer at E.  The only software I've installed that might have a conflict are the Clone DVD products (they are simple and easy to for really basic stuff).  Once I installed the Roxio product V9, I can see my D drive on my computer but it will not recognize a DVD when I put it in the drive.

E works fine as before.  I know it's something that changed when I installed Roxio because I had played a DVD prior to install and then couldn't after.

Prolly just one of the wonderful conlficts that you guys have a simple work around for but I couldn't find the answer.

Thanks a bunch!

nodvd

#2 tbrewst

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Posted 25 March 2007 - 06:14 AM

Try downloading and installing from this link.See if this fixes the problem.If this doesn't work and it's CloneDVD you're not seeing the drives in try reinstalling it.
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#3 Beerman

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Posted 25 March 2007 - 08:05 AM

I do know CloneDVD conflicted with earlier versions of EMC but I don't recall seeing this mentioned in 9.  You can try removing all drives in device manager and reboot to see if they are both picked up by EMC again.
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#4 tbrewst

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Posted 25 March 2007 - 01:02 PM

I have it running and no problems with it.I know if I run Roxizap it removes the drives from it and I have to reinstall.I know they didn't do that but you never know.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."




Terry

AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS

#5 nodvd

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Posted 27 March 2007 - 03:59 AM

Ok.  I installed the link given and I removed both drives and let the system reinstall them.  My DVD still won't recognize that it has a DVD in it.  

When I put in a DVD, the light comes on as if it's reading it but when I click on explore for my D drive it tells me to put a DVD in.  I'm waiting long enough for it to load and it still can't see the DVD.

Any other suggestions?

Does Roxio give refunds?

Thanks,

-m-




QUOTE (nodvd @ Mar 25 2007, 06:08 AM) <{POST_SNAPBACK}>
Can you guys help?  I have a basic Dell system with a cd/dvd reader at D and a writer at E.  The only software I've installed that might have a conflict are the Clone DVD products (they are simple and easy to for really basic stuff).  Once I installed the Roxio product V9, I can see my D drive on my computer but it will not recognize a DVD when I put it in the drive.

E works fine as before.  I know it's something that changed when I installed Roxio because I had played a DVD prior to install and then couldn't after.

Prolly just one of the wonderful conlficts that you guys have a simple work around for but I couldn't find the answer.

Thanks a bunch!

nodvd


#6 grandpabruce

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Posted 27 March 2007 - 04:34 AM

QUOTE (nodvd @ Mar 27 2007, 06:59 AM) <{POST_SNAPBACK}>
Ok.  I installed the link given and I removed both drives and let the system reinstall them.  My DVD still won't recognize that it has a DVD in it.  

When I put in a DVD, the light comes on as if it's reading it but when I click on explore for my D drive it tells me to put a DVD in.  I'm waiting long enough for it to load and it still can't see the DVD.

Any other suggestions?

Does Roxio give refunds?

Thanks,

-m-


Did you uninstall Clone DVD?
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