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Error 1935 when installing EMC 7, 8 & 9


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#1 jesus

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Posted 28 March 2007 - 07:26 PM

I had to deinstall EMC9 because had conflict with DivX for Windows.

When I try to reinstall EMC9 again , the install fails at the end and a window error appeared, it says:
--------------------------
Error 1935: An error ocurred during the installation of assembly
"Microsoft.MSXML2,publicKeyToken="6bd6b9abf345378f",version="4.20.9848.0",type="win32",porcessorArchitecture="x86",Please refer to Help and Support f... (here ends)

--------------------------

When I tried to reinstall again (second time), this time the installer didn't accept the serial number of EMC9.

An now I have another problem: when EMC9 failed, I tried to install EMC 7 and 8, and the same error 1935 occurred in both. mad.gif

#2 Beerman

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Posted 28 March 2007 - 07:30 PM

This error has been reported a few times but if anyone has a good answer, they didn't post it.  However, the knowledge base has info that might help.  You can view it here
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3  Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer  DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR  2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer  H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD  X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony  DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a  Coolermaster 690 II case-W7 x64 Ultimate

#3 jesus

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Posted 29 March 2007 - 06:51 AM

QUOTE (Beerman @ Mar 28 2007, 07:30 PM) <{POST_SNAPBACK}>
This error has been reported a few times but if anyone has a good answer, they didn't post it.  However, the knowledge base has info that might help.  You can view it here


Ok.  smile.gif I resolved the problem with the error Windows 1935, the problem was an anti-Spy software "Add-Watch" from Ad-Aware ohmy.gif but, how can I resolve the problem of the CD Key? The link that is in the head of the message "CD Key Issue" (http://kb.roxio.com/...reator/000116CR) do not work, a message windows says:

"You are not authorized to view this page
You do not have permission to view this directory or page due to the access control list (ACL) that is configured for this resource on the Web server. "
sad.gif

#4 cdanteek

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Posted 29 March 2007 - 07:06 AM

QUOTE


I get it!

MyAccount View Cart
  Home Products Support Store Solutions  Deutsch English español français italiano 中文 Language Roxio Knowledgebase
"Invalid CD-Key" error when re-installing Easy Media Creator 9
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Article Details
ID Number: 000116CR
Products: Easy Media Creator 9
WinOnCD 9

OS:
Issue

When trying to re-install Easy media Creator 9, the following error appears:


Invalid CD-Key

The CD-Key is valid and originally worked with previous installations of Easy media Creator 9.

Resolution

If you are installing Easy Media Creator 9 Suite for the first time, please make sure the Date & Time are setup properly on your computer. To do this:

Windows XP:
Double-click the time in your system tray.
Be sure that the data and time are correct under the Date and Time tab as well as your time zone in the Time Zone tab.


Windows Vista:
Click the time in your system tray to launch the Date and Time window.
Click on Change date and time settings... if the date and time are not correct.



Double check that you have entered the CD Key properly. Keep in mind that all 0 symbols are ZERO, not the letter O.
If you installed East Media Creator 9 Suite successfully before using the same CD Key and encounter the Invalid CD Key error message while trying to re-install, you can download the fix HERE.

Once downloaded (preferably to your desktop so you can find it easily), simply double click it. The fix will applied without any dialog messaging and you will not need to reboot your computer.
LAST UPDATED: Feb 15, 2007
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1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#5 Beerman

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Posted 29 March 2007 - 07:07 AM

QUOTE (jesus @ Mar 29 2007, 09:51 AM) <{POST_SNAPBACK}>
Ok.  smile.gif I resolved the problem with the error Windows 1935, the problem was an anti-Spy software "Add-Watch" from Ad-Aware ohmy.gif but, how can I resolve the problem of the CD Key? The link that is in the head of the message "CD Key Issue" (http://kb.roxio.com/...reator/000116CR) do not work, a message windows says:

"You are not authorized to view this page
You do not have permission to view this directory or page due to the access control list (ACL) that is configured for this resource on the Web server. "
sad.gif

For some reason, some are having trouble viewing this page in IE....try Firefox browser and see if you can view that page.

Thanks for letting us know what worked for you with your 1935 problem.  smile.gif
Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3  Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer  DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR  2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer  H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD  X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony  DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a  Coolermaster 690 II case-W7 x64 Ultimate

#6 jesus

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Posted 29 March 2007 - 07:08 AM

Anyone have the solution?

The link (http://kb.roxio.com/...reator/000116CR [paragraph: "Resolution", clause 3]) that is in the 3th message: "CD Key Issue", do not work; a message Windows says:

[i]"You are not authorized to view this page
You do not have permission to view this directory or page due to the access control list (ACL) that is configured for this resource on the Web server."

#7 cdanteek

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Posted 29 March 2007 - 07:08 AM

QUOTE
For some reason, some are having trouble viewing this page in IE


Not this one!

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#8 planneroftowns

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Posted 29 March 2007 - 07:25 AM

QUOTE (jesus @ Mar 29 2007, 07:08 AM) <{POST_SNAPBACK}>
Anyone have the solution?

The link (http://kb.roxio.com/...reator/000116CR [paragraph: "Resolution", clause 3]) that is in the 3th message: "CD Key Issue", do not work; a message Windows says:

[i]"You are not authorized to view this page
You do not have permission to view this directory or page due to the access control list (ACL) that is configured for this resource on the Web server."


Try getting to it (the file that is linked to) via the FireFox browser, and not Internet Explorer.  That worked for me.

Please post the file size - I think it's only a tiny 3k file... but would be grateful if someone else would confirm.

#9 jesus

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Posted 29 March 2007 - 07:29 AM

QUOTE (Beerman @ Mar 29 2007, 07:07 AM) <{POST_SNAPBACK}>
For some reason, some are having trouble viewing this page in IE....try Firefox browser and see if you can view that page.

Thanks for letting us know what worked for you with your 1935 problem.  smile.gif


Thanks, I installed Firefox and downloaded the solution; now, I must reinstall EMC9 and double-click the solution, or, double-click the solution and reintall EMC9, in this order?

#10 planneroftowns

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Posted 29 March 2007 - 07:40 AM

QUOTE (jesus @ Mar 29 2007, 07:29 AM) <{POST_SNAPBACK}>
Thanks, I installed Firefox and downloaded the solution; now, I must reinstall EMC9 and double-click the solution, or, double-click the solution and reintall EMC9, in this order?


Do the solution first, then reinstall.

Can you/anyone please post the filesize of the .EXE so I know I got it all, pretty please?

#11 jesus

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Posted 29 March 2007 - 07:46 AM

QUOTE (planneroftowns @ Mar 29 2007, 07:40 AM) <{POST_SNAPBACK}>
Do the solution first, then reinstall.

Can you/anyone please post the filesize of the .EXE so I know I got it all, pretty please?


The file disk-size is only 4 Kb. (rigth-click on the file and click "Properties").

#12 planneroftowns

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Posted 29 March 2007 - 08:14 AM

QUOTE (jesus @ Mar 29 2007, 07:46 AM) <{POST_SNAPBACK}>
The file disk-size is only 4 Kb. (rigth-click on the file and click "Properties").


Thanks!  biggrin.gif

#13 jesus

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Posted 29 March 2007 - 06:19 PM

QUOTE (planneroftowns @ Mar 29 2007, 07:40 AM) <{POST_SNAPBACK}>
Do the solution first, then reinstall.

Can you/anyone please post the filesize of the .EXE so I know I got it all, pretty please?


Well. I am here again.

I did do all, I ran emc9rmv.exe and next I ran the EMC9 installer, but not recognize the CD-Key; what can I do now?

When I ran emc9rmv.exe, a message apeared:

The CPU NTCDM found an instruction not permitted.
CS:07f1 IP:01d5 OP:63 68 61 72 73 "Close" for finish.





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