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RecordNow 8 Premier errors

#1 User is offline   Greg54 

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Posted 31 March 2007 - 06:17 AM

For some reason suddenly whenever I want to use product window appears please wait while windows configures Roxio I can hide and still use recordnow but still why is this occuring also when I went to update error 13001 update service does not recognize this product.Product not registered with the update service. I did uninstall and re install 3 days ago when this started so must I reregister. It is same CD I downloaded originally.
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#2 User is offline   Larry 

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Posted 31 March 2007 - 11:34 AM

QUOTE (Greg54 @ Mar 31 2007, 09:17 AM) <{POST_SNAPBACK}>
For some reason suddenly whenever I want to use product window appears please wait while windows configures Roxio I can hide and still use recordnow but still why is this occuring also when I went to update error 13001 update service does not recognize this product.Product not registered with the update service. I did uninstall and re install 3 days ago when this started so must I reregister. It is same CD I downloaded originally.
Have you by chance installed IE 7 recently? It is know to cause problems and would need to be uninstalled and rolled back to IE 6.
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#3 User is offline   Greg54 

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Posted 03 April 2007 - 12:50 PM

QUOTE (Larry @ Mar 31 2007, 11:34 AM) <{POST_SNAPBACK}>
Have you by chance installed IE 7 recently? It is know to cause problems and would need to be uninstalled and rolled back to IE 6.

I did have IE7 removeed it prior to uninstalling record now reverted back to IE6 then reinstalled Premier 8 again the program works can create data files to cd burn music cd drag and drop its just that everytime I choose to open the windows installer window also opens

QUOTE (Greg54 @ Apr 3 2007, 12:50 PM) <{POST_SNAPBACK}>
I did have IE7 removeed it prior to uninstalling record now reverted back to IE6 then reinstalled Premier 8 again the program works can create data files to cd burn music cd drag and drop its just that everytime I choose to open the windows installer window also opens

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