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NEW HP N7760M VISTA READY AND ROXIO9


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#1 lobo

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Posted 07 April 2007 - 02:31 PM

I spend hours readings many post here to leed me to a solution.but I giveup no luck. Ihave hp m7760m vista ready 32b. brand new cpomputer very fast but whent I use videowave (work fine editing,split,adding ,etc) only render small sizes video o producion, the problem is when I editing bigger size video 30 minut over(they look nice on preview play fine) I CANT OUTPUT AS TO A NEW FILE(MPG2DVD QUALITE,MPG2 BEST,ETC.) ALL THE POBLEM WHEN THE MOVIE STAR RENDER NO PROGRESS PREVIEW BLACK and my computer freez I have to manualy turn it off .                                                                                 Description
Intel Core Duo E6400 Dual Core Processor
2GB PC2-4200 DDR2 Memory
Two 250GB 7200rpm SATA Hard Drives
HP 16x DVD+/-RW Dual Layer Burner
Intel GMA 950 Integrated Graphics
Intel HDA Audio with Stereo Speakers
Analog and Digital TV Tuner with Remote
v.92 56Kbps  please any ideas what i need to do?

#2 grandpabruce

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Posted 07 April 2007 - 02:51 PM

QUOTE (lobo @ Apr 7 2007, 05:31 PM) <{POST_SNAPBACK}>
I spend hours readings many post here to leed me to a solution.but I giveup no luck. Ihave hp m7760m vista ready 32b. brand new cpomputer very fast but whent I use videowave (work fine editing,split,adding ,etc) only render small sizes video o producion, the problem is when I editing bigger size video 30 minut over(they look nice on preview play fine) I CANT OUTPUT AS TO A NEW FILE(MPG2DVD QUALITE,MPG2 BEST,ETC.) ALL THE POBLEM WHEN THE MOVIE STAR RENDER NO PROGRESS PREVIEW BLACK and my computer freez I have to manualy turn it off .                                                                                 Description
Intel Core Duo E6400 Dual Core Processor
2GB PC2-4200 DDR2 Memory
Two 250GB 7200rpm SATA Hard Drives
HP 16x DVD+/-RW Dual Layer Burner
Intel GMA 950 Integrated Graphics
Intel HDA Audio with Stereo Speakers
Analog and Digital TV Tuner with Remote
v.92 56Kbps  please any ideas what i need to do?


Man, that was tough to read.  angry.gif
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
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Windows 7 Pro w/SP1

#3 Larry

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Posted 07 April 2007 - 09:38 PM

Yes, very difficult to decipher.

My suggestion would be update your video drivers and directx9 and see if that helps.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

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#4 ggrussell

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Posted 08 April 2007 - 06:21 AM

QUOTE (lobo @ Apr 7 2007, 06:31 PM) <{POST_SNAPBACK}>
Intel GMA 950 Integrated Graphics
Sorry the Intel integrated graphics chipset is your problem.  As suggested,, you can try updating the drivers, but most likely you need to get better video card.  Integrated chipsets usually do not fully support DirectX 9 which is a requirement of this software.

Although this machine is labeled as 'Vista' ready, most likely you would not be able to use the new Aero interface with that chipset.

Edited by ggrussell, 08 April 2007 - 06:24 AM.

Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA

#5 lobo

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Posted 08 April 2007 - 11:32 AM

hello again sorry larry maybe u can decipher it?   HP includes a trial version of EMC 9 on pcs delivered with this card  that mean this COMPUTER IS READY TO TAKE OVER ROXIO 9...... make no sense to me to upgrade, o get better video card.  IS THIS ROXIO O HP PROBLEM?

#6 ggrussell

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Posted 08 April 2007 - 12:30 PM

QUOTE (lobo @ Apr 8 2007, 03:32 PM) <{POST_SNAPBACK}>
HP includes a trial version of EMC 9 on pcs delivered with this card  that mean this COMPUTER IS READY TO TAKE OVER ROXIO 9.
What you have is NOT A CARD, but just a chip on the motherboard.  These chips are CHEAPLY made and leave out most (if not all) of the 3D commands in DirectX 9.  I didn't say it wouldn't work at all.  Onboard video is great if you will never need 3D DirectX commands. Parts of EMC 9 does use DirectX extensively and these chipsets have been known to be the source of many display problems.

The choice is now yours.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA

#7 lobo

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Posted 08 April 2007 - 02:09 PM

thank for help me ...I call HP they toll me my comp. has a video card and I look it on my system:
name:Intel®82945G express chiset family
intel corp.
chip type:Intel®82945G express chiset family
directx10
ok now I cant make roxio full working!    here are my choices:
bring compt. back to store because is not full supporting roxio O
ask for my money back for roxio because the upgrade is too much for this compt.


BUT REMEMBER THIS IS A NEW COMPUTER WHO CAME WHIT ROXIO9 PRE INSTALLED

#8 grandpabruce

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Posted 08 April 2007 - 02:15 PM

QUOTE (lobo @ Apr 8 2007, 05:09 PM) <{POST_SNAPBACK}>
thank for help me ...I call HP they toll me my comp. has a video card and I look it on my system:
name:Intel®82945G express chiset family
intel corp.
chip type:Intel®82945G express chiset family
directx10
ok now I cant make roxio full working!    here are my choices:
bring compt. back to store because is not full supporting roxio O
ask for my money back for roxio because the upgrade is too much for this compt.
BUT REMEMBER THIS IS A NEW COMPUTER WHO CAME WHIT ROXIO9 PRE INSTALLED


Your computer does not have a separate video card.  CHIP means it is integrated into the motherboard and won't handle the resources in DirectX 9 that the software requires.  You have a chip, so it is a problem with your computer.

You have a Trial version of EMC 9.  You didn't pay anything for it, so there is no money to come back to you.  blink.gif  blink.gif  blink.gif  blink.gif

Edited by grandpabruce, 08 April 2007 - 02:19 PM.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#9 lobo

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Posted 08 April 2007 - 03:33 PM

ok guy thank to let me know . this is clear I  WIIL bring my PC for upgrade ADD A GOOD VIDEO CARD
thank.

#10 grandpabruce

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Posted 08 April 2007 - 03:50 PM

QUOTE (lobo @ Apr 8 2007, 06:33 PM) <{POST_SNAPBACK}>
ok guy thank to let me know . this is clear I  WIIL bring my PC for upgrade ADD A GOOD VIDEO CARD
thank.


You are welcome.  I hope that it works well for you, when you get the new card installed.








17,000
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#11 ggrussell

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Posted 09 April 2007 - 06:27 AM

QUOTE (lobo @ Apr 8 2007, 06:09 PM) <{POST_SNAPBACK}>
thank for help me ...I call HP they toll me my comp. has a video card and I look it on my system:
name:Intel®82945G express chiset family
intel corp.
chip type:Intel®82945G express chiset family
directx10
ok now I cant make roxio full working!    here are my choices:
bring compt. back to store because is not full supporting roxio O
ask for my money back for roxio because the upgrade is too much for this compt.


BUT REMEMBER THIS IS A NEW COMPUTER WHO CAME WHIT ROXIO9 PRE INSTALLED

This could be a Vista issue or a DirectX 10 issue.  Sonic/Roxio is in the process of getting the product certified for Vista by Microsoft and we have no idea when that patch will be released.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA

#12 Maxinminn

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Posted 12 April 2007 - 08:12 AM

QUOTE (ggrussell @ Apr 9 2007, 06:27 AM) <{POST_SNAPBACK}>
This could be a Vista issue or a DirectX 10 issue.  Sonic/Roxio is in the process of getting the product certified for Vista by Microsoft and we have no idea when that patch will be released.


Finally, someone with an idea of the problem. I have the EXACT SAME COMPUTER with the same problem. It's not the Chipset, it's not the drivers. It is, IMHO, the interaction with EMC9, and DirectX 10. I WISH the "helpers" on this site would not SPECULATE about Vista UNLESS they are Vista users. Vista comes with DirectX 10 ... NOT DirectX 9!!!!!! I've read lots of spectulation about problems induced by 10 and I suspect this may be part of the problem.

Here's so more food for thought...when doing the Create a DVD with MYDVD (I've been a user since v5) and doing the edits (w/o transitions) in VideoWave, then going back and trying to BURN the DVD, the encoding hangs. If it were my hardware creating the problem, then I should be able to BURN anything through the EMC9 suite. Funny, I just used Rixio Disk Copier to take the SAME three video's, create a simple menu, and BURN it to a DVD with no problems (other than it's MUCH SLOWER THAN MOLASSAS IN A MINNESOTA WINTER).

Any opinions?

Edited by Maxinminn, 12 April 2007 - 08:13 AM.


#13 Maxinminn

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Posted 13 April 2007 - 04:30 AM

QUOTE (lobo @ Apr 7 2007, 02:31 PM) <{POST_SNAPBACK}>
I spend hours readings many post here to leed me to a solution.but I giveup no luck. Ihave hp m7760m vista ready 32b. brand new cpomputer very fast but whent I use videowave (work fine editing,split,adding ,etc) only render small sizes video o producion, the problem is when I editing bigger size video 30 minut over(they look nice on preview play fine) I CANT OUTPUT AS TO A NEW FILE(MPG2DVD QUALITE,MPG2 BEST,ETC.) ALL THE POBLEM WHEN THE MOVIE STAR RENDER NO PROGRESS PREVIEW BLACK and my computer freez I have to manualy turn it off .                                                                                 Description
Intel Core Duo E6400 Dual Core Processor
2GB PC2-4200 DDR2 Memory
Two 250GB 7200rpm SATA Hard Drives
HP 16x DVD+/-RW Dual Layer Burner
Intel GMA 950 Integrated Graphics
Intel HDA Audio with Stereo Speakers
Analog and Digital TV Tuner with Remote
v.92 56Kbps  please any ideas what i need to do?


Fishing around for more information, I tripped upon an idea that will work for us. Rather than sit and have a useless hunk of software, try this out. Instead of rendering in hardware (the computer passed this test by the way), change to rendering to software. On MyDVD pull down Tool->Options and then click on software on the rendering option.

I took the SAME project that would hang, and with it set like this BANG it burned the DVD. I had three videoes taking up 4.67 GB of a 4.7 GB DVD and it burned them in 70 minutes (more than acceptable I think). So give it a try.

#14 lobo

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Posted 14 April 2007 - 09:26 AM

QUOTE (Maxinminn @ Apr 13 2007, 04:30 AM) <{POST_SNAPBACK}>
Fishing around for more information, I tripped upon an idea that will work for us. Rather than sit and have a useless hunk of software, try this out. Instead of rendering in hardware (the computer passed this test by the way), change to rendering to software. On MyDVD pull down Tool->Options and then click on software on the rendering option.

I took the SAME project that would hang, and with it set like this BANG it burned the DVD. I had three videoes taking up 4.67 GB of a 4.7 GB DVD and it burned them in 70 minutes (more than acceptable I think). So give it a try.

THANK MAX FINALY WORK FOR ME TOO I DID THE CHANGE TO SOFTWARE REALLY WORKS,  THIS WAY. as u see WASN'T COMPUTER VIDEO CARD PROBLEM , very happy thank again for u advise ,thank roxio guys too.

#15 ggrussell

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Posted 14 April 2007 - 09:55 AM

QUOTE (lobo @ Apr 14 2007, 01:26 PM) <{POST_SNAPBACK}>
THANK MAX FINALY WORK FOR ME TOO I DID THE CHANGE TO SOFTWARE REALLY WORKS,  THIS WAY. as u see WASN'T COMPUTER VIDEO CARD PROBLEM , very happy thank again for u advise ,thank roxio guys too.
You just aren't understanding HOW Videowave/MyDvd works.

When set to hardware render, the GPU ON THE VIDEO CARD will be used to help render 3D transitions/effects.

When set to software render, Videowvae/MyDVD will only use the main processor to render video.

So what you are doing is telling the software NOT to use the video card's GPU to render video.  So you can see that your statement is clearly false.  Did you ever purchase a new video card or still using the video on your motherboard?  The Intel®82945G express chipset does not fully support DirectX 9 and therefore SHOULD default to software render.  If you forced it to hardware, then you would definitely have problems.

Edited by ggrussell, 14 April 2007 - 10:00 AM.

Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA

#16 gi7omy

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Posted 14 April 2007 - 10:17 AM

Just to ad to what Gary said, not only will that chipset not fully support DirectX9, it definitely will NOT fully implement DirectX10 in Vista
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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