2 replies to this topic

[johnmeynardie]

Something in my program got corrupted.  I was getting a RoxWatchTray (or something like that) error every time I booted my system.  I first tried to uninstall in order to reinstall.  It would not let me uninstall.  I then used Windows Registry Cleaner (at "Roxann's" suggestion) in order to clean the registry and reinstall.  Still no go.  I now can neither uninstall or reinstall.  Further, any attempt to use the program is unsuccessful because the "certificate" is missing.  

Have I just completely wasted my money on this program or is there any hope?

[JC]

Try Roziozap a few times.

If you have a registery cleaner, remove all roxio entries, which should have been done with the windows clean up utility
delete the windows media mgr files ( Hidden file  directory in the application directory- roxio under your user name.

[JC]

jmcoleman01, on Feb 9 2006, 07:57 PM, said:

Try Roziozap a few times.

If you have a registery cleaner, remove all roxio entries, which should have been done with the windows clean up utility
delete the windows media mgr files ( Hidden file  directory in the application directory- roxio under your user name.

Then try to reinstall