I have a new Dell runing Vista Home Premium. Since I've had it I've been able to write to a DVD using the MS Windows Media Center, but the Roxio always crashes.
I uninstalled the OEM from the hard drive and reinstalled using the CD that came with the computer to see if that would help.
Roxio DVD maker will not reinstall. No error message, it't just not there. The setup seems to crash at the end too.
The only error message I get is "Not supported on current operating system: Roxio Creator BDAV Plugin"
I've ordered the full version of Roxio, but won't open the box until I can get this one to run. If I can't get the OEM to run, I'll return the software and get my money back.
Instead of trying to get the OEM to run you might try downloading the Trial version and seeing if that works. If it does you can be assured that your boxed disc will also.
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."
Terry
AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
I would suggest doing some house cleaning on the pc for the Roxio OEM version. Try the clean uninstall reinstall posted around here.
cd
cd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ My Computer Specs click show.
Spoiler
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner. 2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives. 3.Click here CD-DVD Speed 4.Click here CD-DVD Speed - A user guide 5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. 6.Click hereYou can no longer access the CD drive or the DVD drive. 7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here 8.Click here How to uninstall IE 7 and WMP 11. 9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application 10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.). 11.Click here. Complete Uninstall of Creator 2011 & Creator 2012 12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7) 13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP) 14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista 15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP 16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility 17. Click here Finding Your Computer Specs And Roxio Software Version Number.
The general assumption here is that if the OP hasn't replied a month later - it worked.
Sometimes we do get peiople coming back to say that, but mostly they never bother
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
Just got off the phone with DELL. Second attempt to use ROXIO MYDVD.
First attempt (uninstall, reinstall) left messages on boot uproxVideo9.exe error (ps: vista business) Second attempt (uninstall, reinstall) Now, MYDVD does not appear at all.
The install said "bdav plugin" (probably finished with "not compatiable" but I was too pissed off by then).
==== Aside: Purpose is to learn how to burn a copy of a slide show that my friend put on a cd. (pictures, music = video_ts *.bup, *.ifo, *.vob - ?)
The second thing I am trying to learn is how to take an audio only cd and copy it.
TO PLAY ON A REGULAR DVD PLAYER. Not doing anything illegal. But very disappointed with Roxio.
Somone was reporting to have some success with uninstalling and cleaning the computer with all Roxio registry. Any suggestion how to do that, registry cleaner?
A word of CAUTION.Make a backup of the registry before you start just in case something goes awry.The first thing to do after uninstalling is to use a registry cleaner.Even those sometimes leave traces though.The only way to rid the registry of every entry is to do it manually. Go to Start,Run and type regedit.When it comes up go to Edit,Find and type Roxio and hit ok.The first instance in the registry will be found.Hit delete and then confirm deletion.Next hit F3 to go to the next entry.Keep repeating the process until you get "no entries found".You might want to go back and repeat the process just to make sure you got everything. .
"Do you wanna see me crawl across the floor to you?
Do you wanna hear me beg you to take me back?
I'd gladly do it because....."
Terry
AMD Athlon II X4 640 3.0Ghz processor
ASUS M4A88T-M/USB3 Motherboard w/VIA 8 channel sound
Power Color ATI HD5550 512mb DDR3 video card
4Gb DDR3 10666 memory
1Tb Hitachi SATA hard drive
(2) Lite-On iHAS224-06 SATA DVD drives
Rosewill Destroyer case
Dell DX-20A6Q QFlix DVD burner
Cambridge Soundworks THX 5.1 speaker system
I-inc iH-252HPB 25" widescreen monitor connected via HDMI
Dell 1100 Laser printer
Roxio USB Capture Device
Windows 7 OS
I did uninstall all roxio, and cleaned my computer from all roxio I could find and nothing works. I spend couple days with Dell tech support.They sent me new disc with software and it works but on my old computer with windows XP, but not on my new Dell with Vista. there is problem with instalation, it just for whatever reason dose not allow to install My DVD 9. It is comon problem with new Dell and Vista windows.It cames preinstalled and works for a while and stops. I am done with it and I am going to buy NERO. At least I could install the demo version and it was working. I have 2 discs with roxio and I cannot install the software for last 2 months.
I was able to help him burn a slide show with music onto a DVD that plays on a DVD PLAYER.
Roxio could lose a lot of fans if they don't start cleaning up their act and blaming everyone else!
They lost customers when all the big manufactures started using HIDDEN PARTIONS. Back then, ROXIO was written in DOS (yes DOS) and could not find a hidden partion! The effect was taking down the entire O/S (luckily, last known good configuration still worked) Could be wrong, but I think the fix was upgrading to Roxio 7.
If this is the path ROXIO is going, maybe we should check back with them when VISTA Service Pack 2 comes out (just kidding?).
Excuse me - "Roxio" was written in Disk Operating System???????
Edited by gi7omy, 12 May 2007 - 05:54 PM.
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
That message shows when the system does not have a blu-ray drive. But the installation should bypass installing that particular componenet and let you install the rest of the Roxio Creator.
Other than that, it's a hit and miss whether installation will continue or not.
When in doubt, reinstall.
If it installs, it's supported.
QUOTE (computervirusremoval @ May 12 2007, 07:32 PM) <{POST_SNAPBACK}>
They lost customers when all the big manufactures started using HIDDEN PARTIONS. Back then, ROXIO was written in DOS (yes DOS) and could not find a hidden partion! The effect was taking down the entire O/S (luckily, last known good configuration still worked) Could be wrong, but I think the fix was upgrading to Roxio 7.
I felt like I just had to reply to this one. I have supported CD burning software since the days of DOS. Nothing roxio has ever produced had anything whatsoever to do with DOS. The fact that you even brought it up somewhat lessens your credibility.
I felt like I just had to reply to this one. I have supported CD burning software since the days of DOS. Nothing roxio has ever produced had anything whatsoever to do with DOS. The fact that you even brought it up somewhat lessens your credibility. Which is kind of funny since it is Microsoft's installer utility.
Any word on patch?
When in doubt, reinstall.
If it installs, it's supported.
4
I have a new Dell runing Vista Home Premium. Since I've had it I've been able to write to a DVD using the MS Windows Media Center, but the Roxio always crashes.
