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Medium Not Recognized EMC9 Doesn't Recognize discs in drives

#1 User is offline   jrichar9 

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Posted 08 April 2007 - 07:53 AM

I recently installed EMC9. When trying to burn discs, I find that EMC doesn't recognize the blank discs in the drives (CD or DVD). I have followed the advice from Roxio tech support installing the filterfix patch, and also drivefixes patch as well.

EMC still doesn't recognize the medium in the drives. Says "Medium Not Present"

What can I do?

Any advice is helpful.

I run WinXP Home, AVG AntiVirus & Spyware.

Thanks,

jrichar9

This post has been edited by jrichar9: 08 April 2007 - 07:56 AM

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#2 User is offline   JC 

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Posted 08 April 2007 - 08:11 AM

I had some prior experience w/ my CD player (Samsung CD-R/RW SW 252S player) a few years back.

Possible causes:
1. Firmware of DVD/CD needs updated
2. Faulty or bad disks (try in another computer to determine if they play or try different Disks)
3. Wrong Format (eg. Trying to record DVD+ w/ a DVD- rated DVD Drive)
4. DVD/CD Lens may be dirty.


Please provide additional computer specs and OP
________________________________________________________________________
JEFF
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#3 User is offline   cdanteek 

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Posted 08 April 2007 - 08:23 AM

Open DVDIfo Pro under EMC 9 tools, with a blank disc in the drive. Then click the info icon on the top. What does it identify, anything?

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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#4 User is offline   jrichar9 

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Posted 08 April 2007 - 09:07 AM

It shows the drive but says "medium not present (0x123A000C)"

QUOTE (cdanteek @ Apr 8 2007, 08:23 AM) <{POST_SNAPBACK}>
Open DVDIfo Pro under EMC 9 tools, with a blank disc in the drive. Then click the info icon on the top. What does it identify, anything?

cd

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#5 User is offline   cdanteek 

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Posted 08 April 2007 - 10:00 AM

In device manager find the IDE channel the drive is on usually the secondary. Right click and uninstall the IDE Channel. Close things out and reboot. The pc will reinstall it on the boot.

Is this a patch you applied? If not run it.

http://patches.sonic.com/PX/pxengine1_08_34a.exe

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
0

#6 User is offline   jrichar9 

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Posted 08 April 2007 - 10:27 AM

I have run the patch in question. The Device Manager recognizes the CD & DVD drive, but Roxio doesn't.

QUOTE (jrichar9 @ Apr 8 2007, 09:07 AM) <{POST_SNAPBACK}>
It shows the drive but says "medium not present (0x123A000C)"

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#7 User is offline   jrichar9 

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Posted 09 April 2007 - 05:10 AM

Thanks to those who responded. I discovered my DVD RW only uses +R discs. I was under the impression it took both +R and -R. That was the problem. I inserted a +R disc and it was recognized.

Thanks again. biggrin.gif

jrichar9
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#8 User is offline   cdanteek 

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Posted 09 April 2007 - 06:53 AM

QUOTE (jrichar9 @ Apr 9 2007, 06:10 AM) <{POST_SNAPBACK}>
Thanks to those who responded. I discovered my DVD RW only uses +R discs. I was under the impression it took both +R and -R. That was the problem. I inserted a +R disc and it was recognized.

Thanks again. biggrin.gif

jrichar9



When you open DVDInfo Pro it defaults to the drive information screen. If that drive was chosen in the drop down at the bottom. That information was right in front of you on the page. Drive supported read, write. and general features.

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...

Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...

BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R

1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
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