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Vista clean install now won't take CD key


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#1 ClickCardo

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Posted 08 April 2007 - 09:31 AM

My 32-bit version of Vista would crash blue screen of death with EMC 9 installed every time I inserted a blank disc or any recorded disk.  It was perfectly fine with a stamped production disk.  This was not the case till I followed the clean Vista install uninstall directions exactly.  I then started the download paid for EMC 9 installer.  It got to the CD-Key entry screen but kept telling me it was a bad key.  I checked it 3 times to no avail.

Has anybody got advice for this situation?  Roxio is not in business till tomorrow and you know how slow they are so I thought I'd ask for advice here because I'd like to get this solved.

Thanks.

#2 grandpabruce

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Posted 08 April 2007 - 10:06 AM

QUOTE (ClickCardo @ Apr 8 2007, 12:31 PM) <{POST_SNAPBACK}>
My 32-bit version of Vista would crash blue screen of death with EMC 9 installed every time I inserted a blank disc or any recorded disk.  It was perfectly fine with a stamped production disk.  This was not the case till I followed the clean Vista install uninstall directions exactly.  I then started the download paid for EMC 9 installer.  It got to the CD-Key entry screen but kept telling me it was a bad key.  I checked it 3 times to no avail.

Has anybody got advice for this situation?  Roxio is not in business till tomorrow and you know how slow they are so I thought I'd ask for advice here because I'd like to get this solved.

Thanks.


http://forums.support.roxio.com/index.php?showtopic=10779
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#3 ClickCardo

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Posted 08 April 2007 - 11:30 AM

QUOTE (grandpabruce @ Apr 8 2007, 10:06 AM) <{POST_SNAPBACK}>


Thanks for pointing that kb 000116CR out.  I was again able to successfully enter my CD key to install.  Unfortunately after a short period I am again back in BSOD hell.  I'll open a new post after documenting my troubles in more detail.

this forum rocks!  I only wish the makers of ALL the software I own had user forums.

#4 grandpabruce

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Posted 08 April 2007 - 12:51 PM

QUOTE (ClickCardo @ Apr 8 2007, 02:30 PM) <{POST_SNAPBACK}>
Thanks for pointing that kb 000116CR out.  I was again able to successfully enter my CD key to install.  Unfortunately after a short period I am again back in BSOD hell.  I'll open a new post after documenting my troubles in more detail.

this forum rocks!  I only wish the makers of ALL the software I own had user forums.


You are welcome.  I am glad that I don't have Vista yet. smile.gif
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




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