Vista clean install now won't take CD key

#1 ClickCardo

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Joined: 08-April 07

Posted 08 April 2007 - 09:31 AM

My 32-bit version of Vista would crash blue screen of death with EMC 9 installed every time I inserted a blank disc or any recorded disk. It was perfectly fine with a stamped production disk. This was not the case till I followed the clean Vista install uninstall directions exactly. I then started the download paid for EMC 9 installer. It got to the CD-Key entry screen but kept telling me it was a bad key. I checked it 3 times to no avail.

Has anybody got advice for this situation? Roxio is not in business till tomorrow and you know how slow they are so I thought I'd ask for advice here because I'd like to get this solved.

Thanks.

#2 grandpabruce

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Posted 08 April 2007 - 10:06 AM

QUOTE (ClickCardo @ Apr 8 2007, 12:31 PM) <{POST_SNAPBACK}>

http://forums.support.roxio.com/index.php?showtopic=10779

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#3 ClickCardo

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Group: Members
Posts: 4
Joined: 08-April 07

Posted 08 April 2007 - 11:30 AM

QUOTE (grandpabruce @ Apr 8 2007, 10:06 AM) <{POST_SNAPBACK}>

http://forums.support.roxio.com/index.php?showtopic=10779

Thanks for pointing that kb 000116CR out. I was again able to successfully enter my CD key to install. Unfortunately after a short period I am again back in BSOD hell. I'll open a new post after documenting my troubles in more detail.

this forum rocks! I only wish the makers of ALL the software I own had user forums.