11 replies to this topic

[envirocan]

I need some help with this new EMC 8
I have tried to install/reinstall etc. this program on two NEW P4 computers just to see if I could get things working on at lest one of them.  On both computers I see the following errors in my event viewer.

Event Id (0) in Source (RoxLive Share) cannot be found.  The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer.  
Event Id (4) in Source (IOLO_SRV) cannot be found.  The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer.
Event Id (4) in Source (AlbumCore) cannot be found.  The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer.
Event Id (0) in Source (RoxSniffer) cannot be found.  The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer.

I also cannot get Label creator to work on one of the computers (of course its on the one I really want it on).  When I try to change ANY of the settings in the printer settings area the program locks up and stops responding.  I get these errors in my Event viewer
Event Id 1000 Faulting application rxlabelcreator.exe faulting module rxlabelcreator.exe. fault address 0x000904b0.
Event Id 1001 Fault bucket 238892393
I cannot find any help with any of the above and I am getting to the point where I think I should just uninstall this program and wait until Easy MC 9 comes out.

[patatrox]

Do you have XP Service Pack 2 installed?

[envirocan]

patatrox, on Feb 10 2006, 02:31 PM, said:

Do you have XP Service Pack 2 installed?

Hi Yes, Both computers I have are new (office/home) and came pre loaded with XPpro SP2. Pentium 4 3.4GHz 2GB of Ram.

[The Highlander]

envirocan, on Feb 11 2006, 02:47 AM, said:

I need some help with this new EMC 8
I cannot find any help with any of the above and I am getting to the point where I think I should just uninstall this program and wait until Easy MC 9 comes out.

Hi Envirocan, can you do all of us here a favor, and post a bit of info about your PC into your signature as it helps us all here to work out the possible reasons why and how your computer runs...
take a look at a few posts in the site, and if you are still unsure, use a free tool like belarc adviser.

also make sure you have your service packs listed ect like Patrick asked here..
then we can all see why this is happening..

[envirocan]

rydall2000, on Feb 10 2006, 05:57 PM, said:

Hi Envirocan, can you do all of us here a favor, and post a bit of info about your PC into your signature as it helps us all here to work out the possible reasons why and how your computer runs...
take a look at a few posts in the site, and if you are still unsure, use a free tool like belarc adviser.

also make sure you have your service packs listed ect like Patrick asked here..
then we can all see why this is happening..

Home computer info
3.40 gigahertz Intel Pentium 4  SATA HDD,
Intel® 82945G Express Chipset Family [Display adapter]
ViewSonic VA902b [Monitor] (19.1"vis, December 2005) (2x)
Board: ASUSTeK Computer INC. P5LD2-VM Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0406 10/27/2005
HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
SONY DVD RW DRU-710A [CD-ROM drive]
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache
WDC WD3000JD-98KLB0 [Hard drive] (300.07 GB) -- drive 0
WDC WD12 00JB-00GVA0 Disk Device (120.03 GB) -- drive 1
Software: Windows XP Professional Service Pack 2 (build 2600), EMC8.5, Office 2003, Adobe Acrobat 7.01, Adobe Designer 7.0, Kaspersky Anti Hacker 1.8, Kaspersky Anti Virus 5.0,  Iolo System Mechanic Pro 6.0, Copernic Agent Pro 6.1, CyberLink PowerProducer  5.0, WinRar 3.5, Microsoft Streets and trips 2006 Money 15.0, MSN 7.5, Media Player 10.0, Nortek Networks contivity VPN 5.1, Webshots Desktop.

[grandpabruce]

envirocan, on Feb 10 2006, 09:35 PM, said:

Home computer info
3.40 gigahertz Intel Pentium 4  SATA HDD,
Intel® 82945G Express Chipset Family [Display adapter]
ViewSonic VA902b [Monitor] (19.1"vis, December 2005) (2x)
Board: ASUSTeK Computer INC. P5LD2-VM Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0406 10/27/2005
HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
SONY DVD RW DRU-710A [CD-ROM drive]
16 kilobyte primary memory cache
2048 kilobyte secondary memory cache
WDC WD3000JD-98KLB0 [Hard drive] (300.07 GB) -- drive 0
WDC WD12 00JB-00GVA0 Disk Device (120.03 GB) -- drive 1
Software: Windows XP Professional Service Pack 2 (build 2600), EMC8.5, Office 2003, Adobe Acrobat 7.01, Adobe Designer 7.0, Kaspersky Anti Hacker 1.8, Kaspersky Anti Virus 5.0,  Iolo System Mechanic Pro 6.0, Copernic Agent Pro 6.1, CyberLink PowerProducer  5.0, WinRar 3.5, Microsoft Streets and trips 2006 Money 15.0, MSN 7.5, Media Player 10.0, Nortek Networks contivity VPN 5.1, Webshots Desktop.

You have an onboard graphics display adapter that probably does not support all of the necessary components of DirectX 9c.  You may want to update your video card to an AGP card, if you have an AGP slot.

[cdanteek]

grandpabruce, on Feb 11 2006, 03:51 AM, said:

You have an onboard graphics display adapter that probably does not support all of the necessary components of DirectX 9c.  You may want to update your video card to an AGP card, if you have an AGP slot.

Here's his board. What necessary components of directx 9.0c does this onboard graphics display adapter probably not support?  Asus website says "DirectX 9.0 hardware acceleration"
Start, programs, accessories, system tools, system information, tools, directx diagnostic tool, systems tab directx version.

PCI Express x16 1 no AGP slot.


SpecificationsModel
Brand ASUS
Model P5LD2-VM
Supported CPU
CPU Socket Type Socket T (LGA 775)
CPU Type Intel Pentium D/Pentium 4 HT/Celeron D
FSB 1066/800/533 MHz
Supported CPU Technologies Intel® EM64T / EIST / Hyper-Threading Technology
Chipsets
North Bridge Intel 945G
South Bridge Intel ICH7
Memory
Number of DDR2 Slots 4x 240pin DDR2
DDR2 Standard DDR2 667/533
Maximum Memory Supported 4GB
Dual Channel Supported Yes
Expansion Slots
PCI Express x16 1
PCI Express x1 1
PCI Slots 2
Storage Devices
PATA 2 x ATA100 up to 4 Devices
SATA II 4
Onboard Video
Onboard Video Yes
Onboard Video Chipset Intel Graphics Media Accelerator 950
Onboard Audio
Audio Chipset Realtek ALC 882
Audio Channels 8 Channels
Onboard LAN
LAN Chipset Intel Gb LAN
Max LAN Speed 10/100/1000Mbps
Rear Panel Ports
PS/2 2
COM 1
LPT 1
VGA 1
USB 4x USB 2.0
Audio Ports 6 Ports
Onboard USB
Onboard USB Connectors 4x USB 2.0
Physical Spec
Form Factor Micro ATX
Features
Power Pin 24 Pin


cdanteek

[grandpabruce]

cdanteek, on Feb 11 2006, 09:36 AM, said:

Here's his board. What necessary components of directx 9.0c does this onboard graphics display adapter probably not support?  Asus website says "DirectX 9.0 hardware acceleration"
Start, programs, accessories, system tools, system information, tools, directx diagnostic tool, systems tab directx version.

PCI Express x16 1 no AGP slot.
cdanteek

I did not see the PCI Express when I did a search on the chip.  If it is an e chip, it should in fact support all of DirectX 9c.

[Larry]

grandpabruce, on Feb 11 2006, 12:08 PM, said:

I did not see the PCI Express when I did a search on the chip. If it is an e chip, it should in fact support all of DirectX 9c.

Since it's an onboard, maybe the memory allocated for it is not high enough. It would helpful to know how much that is set at.

[cdanteek]

lbissonette, on Feb 11 2006, 09:30 PM, said:

Since it's an onboard, maybe the memory allocated for it is not high enough. It would helpful to know how much that is set at.

P5LD2-VM
Intel Graphics Media Accelerator 950
The new Intel Graphics engine has new capabilities that provide a significant increase in graphics performance. DirectX 9.0 hardware acceleration, 333MHz core clock, and up to 224MB of video memory all together provide a full-value, high performance graphic.

cdanteek

[Larry]

cdanteek, on Feb 11 2006, 03:46 PM, said:

P5LD2-VM
Intel Graphics Media Accelerator 950
The new Intel Graphics engine has new capabilities that provide a significant increase in graphics performance. DirectX 9.0 hardware acceleration, 333MHz core clock, and up to 224MB of video memory all together provide a full-value, high performance graphic.

cdanteek

Ok, it can be configured for up to 224mb, The question still is, how much does the OP have theirs configured for? Too little could be causing a problem.

[envirocan]

lbissonette, on Feb 11 2006, 05:49 PM, said:

Ok, it can be configured for up to 224mb, The question still is, how much does the OP have theirs configured for? Too little could be causing a problem.

Hi
In the Bios, I have the setting at 216mb that’s the highest it will let me set it, this gives me 224mb in total.  I have tried different settings.   I have the most recent bios and my video drivers are up to date.  This computer is only a few weeks old and I'm not having any problems except for the EMC8.  When I could not get EMC8 working on this system I tried to install it on my work computer, as stated in my first request for help I had more problems with that machine.  The Label creator locks up when I try to change any of its settings (print, paper etc.) and I get the same errors in the event viewer.  The main differences in my work computer are, it has a RADEON 9200 SERIES [Display adapter] with a ASUS P4C800-E Motherboard P4 3200 2GB ram.  It seems strange to me that two computers are having the same problems.  Thank you for your suggestions all help is greatly appreciated.