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Video Skips

#1 User is offline   sfzmedia 

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Post icon  Posted 11 April 2007 - 08:31 PM

We do event videos and burn our DVDs in toast under the video option. This is super easy for us because we can drop an MPEG2 in and it creates everything. We have been getting complaints about the videos skipping. It is more like a pause, then skip 2-3 seconds. So, we were in 7.something, and my husband suggested that we go back to 7.0 Still we are getting the same result. I might add that this have done this on 2 different machines and 2 different brands of media. The MPEG2 is fine when I drop it in. I am trying to narrow this down to what might be causing this. This has cost us a lot of money of having to redo a lot of DVDs. Any help would be appreciated.

Thanks
Robin
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#2 User is online   tsantee 

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Posted 12 April 2007 - 05:44 AM

What was used to create the MPEG2? What kind of audio does it have - PCM, AC3 or MPEG? What brands of media have you tried?
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#3 User is offline   FLHaus 

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Posted 12 April 2007 - 06:23 AM

QUOTE (sfzmedia @ Apr 11 2007, 08:31 PM) <{POST_SNAPBACK}>
We do event videos and burn our DVDs in toast under the video option. This is super easy for us because we can drop an MPEG2 in and it creates everything. We have been getting complaints about the videos skipping. It is more like a pause, then skip 2-3 seconds. So, we were in 7.something, and my husband suggested that we go back to 7.0 Still we are getting the same result. I might add that this have done this on 2 different machines and 2 different brands of media. The MPEG2 is fine when I drop it in. I am trying to narrow this down to what might be causing this. This has cost us a lot of money of having to redo a lot of DVDs. Any help would be appreciated.

Thanks
Robin



Usually this is a problem with the DVD player. Some are better than others, and are picky wrt DVD -R or +R. I have a Samsung (don't know model because I'm at work) that is pretty bad about it. I looked it up on the web and found a Firmare fix for the player. You will be amazed at the different DVD players and the strange anomalies they have. Some players will actually list specific movies that they have problems with. Does the movie play on the computer or any other DVD Players? You can try using a different disc type (-R vs +R) that may help.
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System: HP m7690n, Intel Core 2 CPU 6400 @ 2.13GHz with Windows XP Pro Media Center. 2 x 232 GB Hard drives. NVIDIA GeForce 7600 GT Video Card with 256K. 2G RAM. Adaptec VideOh! DVD AVC-2210 Capture device.
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#4 User is offline   sfzmedia 

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Posted 12 April 2007 - 06:42 AM

QUOTE (tsantee @ Apr 12 2007, 05:44 AM) <{POST_SNAPBACK}>
What was used to create the MPEG2? What kind of audio does it have - PCM, AC3 or MPEG? What brands of media have you tried?



We are using mac the ripper to rip the MPG2. The audio is AC3. As for media we have been using tthe Ritek Ridata for 3 years which out a problem. When we ran across this problem, I tried some Taiyo Yudens. Same result. We do 1000's of DVD a MONTH. We are not new to any of this. We tried doing the DVDs this way and ran into this problem, but like this process, so I want to figure it out. It has done this on both a Mac Book Pro, G5 with dual processors and a Quad.

Thanks
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#5 User is online   tsantee 

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Posted 12 April 2007 - 08:42 AM

QUOTE (sfzmedia @ Apr 12 2007, 07:42 AM) <{POST_SNAPBACK}>
We are using mac the ripper to rip the MPG2. The audio is AC3. As for media we have been using tthe Ritek Ridata for 3 years which out a problem. When we ran across this problem, I tried some Taiyo Yudens. Same result. We do 1000's of DVD a MONTH. We are not new to any of this. We tried doing the DVDs this way and ran into this problem, but like this process, so I want to figure it out. It has done this on both a Mac Book Pro, G5 with dual processors and a Quad.

Thanks

I'm a little confused. The only reason to be using Mac the Ripper is to defeat copy protection on commercial DVDs. Otherwise you can copy or extract video from those DVDs without ripping them. If you are copying from 1,000s of commercial DVDs a month then I'm not inclined to help you with this.

If you are recording your own event videos, how are you creating the source videos?

Meanwhile, you'll see there are threads here and in the Toast 8 forum where people report jerky video on some players. The issue seems unresolved except that some report they don't have this issue with Toast 7.0.2.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#6 User is offline   sfzmedia 

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Posted 12 April 2007 - 09:26 AM

QUOTE (tsantee @ Apr 12 2007, 08:42 AM) <{POST_SNAPBACK}>
I'm a little confused. The only reason to be using Mac the Ripper is to defeat copy protection on commercial DVDs. Otherwise you can copy or extract video from those DVDs without ripping them. If you are copying from 1,000s of commercial DVDs a month then I'm not inclined to help you with this.

If you are recording your own event videos, how are you creating the source videos?

Meanwhile, you'll see there are threads here and in the Toast 8 forum where people report jerky video on some players. The issue seems unresolved except that some report they don't have this issue with Toast 7.0.2.



We are a production company that films live events like dance and cheerleading. Each routine is recorded to a DVD and is a track. When someone orders that routine, we rip the track we need an burn it to a new DVD. I will have to try 7.0.2

Thanks for your help.
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#7 User is online   tsantee 

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Posted 12 April 2007 - 10:42 AM

QUOTE (sfzmedia @ Apr 12 2007, 10:26 AM) <{POST_SNAPBACK}>
We are a production company that films live events like dance and cheerleading. Each routine is recorded to a DVD and is a track. When someone orders that routine, we rip the track we need an burn it to a new DVD. I will have to try 7.0.2

Thanks for your help.

Hope that 7.0.2 works for you. As for your ripping, you don't need to do that unless the disc is encrypted with copy protection. Since these are your own discs this step is unnecessary. You can use the Toast Media Browser to extract each title or chapter from the disc. Choose DVD with the top button and then go to the title or chapter-level with the lower button. Drag the ones you want to the Toast video window. That should save you time compared with using MTR.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#8 User is offline   sfzmedia 

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Posted 13 April 2007 - 08:40 AM

QUOTE (tsantee @ Apr 12 2007, 10:42 AM) <{POST_SNAPBACK}>
Hope that 7.0.2 works for you. As for your ripping, you don't need to do that unless the disc is encrypted with copy protection. Since these are your own discs this step is unnecessary. You can use the Toast Media Browser to extract each title or chapter from the disc. Choose DVD with the top button and then go to the title or chapter-level with the lower button. Drag the ones you want to the Toast video window. That should save you time compared with using MTR.



Wow, I didn't know about that feature. When I click on media, Toast shuts down, not sure why. Would this feature allow me to pull from different DVDs? I might need 10 different track on 10 different DVDs. Thanks for your help.
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#9 User is online   tsantee 

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Posted 13 April 2007 - 09:04 AM

QUOTE (sfzmedia @ Apr 13 2007, 09:40 AM) <{POST_SNAPBACK}>
Wow, I didn't know about that feature. When I click on media, Toast shuts down, not sure why. Would this feature allow me to pull from different DVDs? I might need 10 different track on 10 different DVDs. Thanks for your help.

I haven't heard of Toast quitting when clicking on the Media tab. I suggest trashing the Toast plist and prefs files in the User>Library>Preferences folder to see if that fixes this problem.

Yes, you can add titles or chapters from multiple DVDs using the Media Browser. Since Toast extracts the video from the DVD (writing it as an .mpg file in the Roxio Converted Items folder) you can easily copy the video from multiple discs for authoring and burning to a new DVD. Be sure to set Toast's preferences to not automatically empty the converted items folder when quitting Toast unless you know you'll be completing your copying in one Toast session.

I wish I had one of the DVD players that people say skip when playing a Toast-burned DVD. That would enable me to do some experimenting. Roxio hasn't confirmed this issue but there are several posts attesting to it. Maybe if you can get the Media Browser to work without crashing it will also fix the skipping issue. I don't know.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#10 User is offline   sfzmedia 

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Posted 14 April 2007 - 12:55 PM

QUOTE (tsantee @ Apr 13 2007, 09:04 AM) <{POST_SNAPBACK}>
I haven't heard of Toast quitting when clicking on the Media tab. I suggest trashing the Toast plist and prefs files in the User>Library>Preferences folder to see if that fixes this problem.

Yes, you can add titles or chapters from multiple DVDs using the Media Browser. Since Toast extracts the video from the DVD (writing it as an .mpg file in the Roxio Converted Items folder) you can easily copy the video from multiple discs for authoring and burning to a new DVD. Be sure to set Toast's preferences to not automatically empty the converted items folder when quitting Toast unless you know you'll be completing your copying in one Toast session.

I wish I had one of the DVD players that people say skip when playing a Toast-burned DVD. That would enable me to do some experimenting. Roxio hasn't confirmed this issue but there are several posts attesting to it. Maybe if you can get the Media Browser to work without crashing it will also fix the skipping issue. I don't know.





I deleated those files and it is still crashing. I am not sure how to get around this. I have one of those DVD players and I have seen it. It is like it hesitates. Hopefully, I can figure this out because it would help me greatly.

Thanks
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#11 User is online   tsantee 

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Posted 14 April 2007 - 07:18 PM

QUOTE (sfzmedia @ Apr 14 2007, 01:55 PM) <{POST_SNAPBACK}>
I deleated those files and it is still crashing. I am not sure how to get around this. I have one of those DVD players and I have seen it. It is like it hesitates. Hopefully, I can figure this out because it would help me greatly.

Thanks

Is this crashing happening on both of your Macs? At what point does it happen - as soon as you click the Media button? Nobody else has reported this issue so I'm wondering if reinstalling the Toast application may resolve it.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#12 User is offline   sfzmedia 

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Posted 14 April 2007 - 07:48 PM

QUOTE (tsantee @ Apr 14 2007, 07:18 PM) <{POST_SNAPBACK}>
Is this crashing happening on both of your Macs? At what point does it happen - as soon as you click the Media button? Nobody else has reported this issue so I'm wondering if reinstalling the Toast application may resolve it.


Yes, on both my mac book pro and quad. Once I hit the media button, the beach balls comes up and about 3 seconds later it crashes.
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#13 User is online   tsantee 

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Posted 14 April 2007 - 10:14 PM

QUOTE (sfzmedia @ Apr 14 2007, 08:48 PM) <{POST_SNAPBACK}>
Yes, on both my mac book pro and quad. Once I hit the media button, the beach balls comes up and about 3 seconds later it crashes.

This is really strange. I don't know what could be the cause of this. Try it without having a DVD disc inserted. Also, if you have any video equipment connected via Firewire or USB, disconnect it. The media browser can read your iTunes and iPhoto libraries if they are in their default location. It can read from DVD discs or mounted disc images and from VIDEO_TS folders (if on the desktop or in the movies folder), from various movie files and iMovie projects in the Movies folder, and from EyeTV libraries if you have installed EyeTV software. Apparently something that it is looking for is either corrupted or missing.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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