Recently downloaded Buzz, Build 100808C and I keep getting, "Failed to open video file" when I try to open a video file.
Any idea on what I might be doing wrong?
Thanks,
Jack
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Buzz Failed to open video file
#2
Posted 12 April 2007 - 04:22 PM
Can you give us more information?
- System Info (OS, RAM, CPU etc.)
- File type
- Will the file play back in other players (like Windows Media Player etc.)?
- Do you have any other Roxio products installed?
Let us know and we'll try to help.
Thanks
- System Info (OS, RAM, CPU etc.)
- File type
- Will the file play back in other players (like Windows Media Player etc.)?
- Do you have any other Roxio products installed?
Let us know and we'll try to help.
Thanks
#3
Posted 12 April 2007 - 05:53 PM
QUOTE (frinkenstein @ Apr 12 2007, 05:22 PM) <{POST_SNAPBACK}>
Can you give us more information?
- System Info (OS, RAM, CPU etc.)
- File type
- Will the file play back in other players (like Windows Media Player etc.)?
- Do you have any other Roxio products installed?
Let us know and we'll try to help.
Thanks
- System Info (OS, RAM, CPU etc.)
- File type
- Will the file play back in other players (like Windows Media Player etc.)?
- Do you have any other Roxio products installed?
Let us know and we'll try to help.
Thanks
Thanks for the reply.
WinXPHome, SP-2, 1.60 GHz, .99GB Ram, C drive =100GB.
I also have Roxio EMC9
File is mpg and it will open in Windows Media Player
Thanks,
Jack
#4
Posted 12 April 2007 - 06:34 PM
OK, I'm checking into whether this is a known issue. Stay tuned...
#5
Posted 13 April 2007 - 05:01 PM
There'll be a new build up in about a week from now. I can't say for sure that this will address your issue, but it's worth waiting and trying that - there have been many, many changes since the last version.
Let me know how it goes...
-james.
Let me know how it goes...
-james.
#6
Posted 13 April 2007 - 05:19 PM
QUOTE (frinkenstein @ Apr 13 2007, 06:01 PM) <{POST_SNAPBACK}>
There'll be a new build up in about a week from now. I can't say for sure that this will address your issue, but it's worth waiting and trying that - there have been many, many changes since the last version.
Let me know how it goes...
-james.
Let me know how it goes...
-james.
OK James, Thanks for the information.
Jack
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