I have a thread in another room. I have made 3 requests to Roxio over the last couple of weeks about some issues I am having, but have not received a reply back yet. They actaully closed the inident the first time, WITHOUT sending me any correspondance!! Do they ever gat back with you when you create an incident or whatever they call it?
I am disappointed in the lack of response. You figure you spend $100 bucks on a program, you can get at least some support from them, not just RELY on other forum members.
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What's Up With Roxio Support?
Started by
KeithProvost
, Apr 16 2007 05:49 AM
3 replies to this topic
#2
james_hardin
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Posted 16 April 2007 - 12:08 PM
Keith: Post your Ticket Numbers here. Maybe someone from Roxio will see them and look into this.
It does not seem like the right way to run support!
It does not seem like the right way to run support!
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#3
Oldcrow
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Posted 14 May 2007 - 10:48 AM
I have a similar problem and have decided there is NO support...only sales.
#4
grandpabruce
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Posted 14 May 2007 - 01:10 PM
QUOTE (Oldcrow @ May 14 2007, 01:48 PM) <{POST_SNAPBACK}>
I have a similar problem and have decided there is NO support...only sales.
Your issue has been addressed in your EMC 9 Deluxe thread.
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GrandpaBruce
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GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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